Extramarks Education Senior Customer Service Representative salaries in Lucknow

Likes

there is nothing to be like in extramarks , only the buliding of extramarks is looks good .

Dislikes

...hings is to be dislike, manager hmesha chilate he rehte hai , mentally pressure dete hai , at last salary kaat lege fhaltu ki

Likes

...for a long time here. Improving and developing technology is my daily role here. Pay is also good and is disbursed on time.

Dislikes

Nothing to be disliked about Extramarks. It's a great organisation.

Likes

My self gopinath r, employee ID : E10957 ,worst experience I have got in this management , you people are not given 2 months salary, in covid 19 time and not allowed me to work from March to October, no Job security in this management. Management refused to give me the salary, at that time I faced financial issues , not able to pay my house rent also , so my house owner kikked out from the house, I decided to leave my parents because of problems I have got from Extramarks education. Now company has asked me to rejoin in The company, I rejoined in in the company because still i have not got any job . I'm poor guy, still I'm facing financial issues. After rejoining I asked the management to increase my package at least 15% hike, but company refused to pay, now I'm working 12 hours per day, I'm not able to do my personnel works. Im not able to see humanity in this organisation. So decided to work only for this month after this month I will resign my job. Some times I decided to sucide also because of extra marks.

Dislikes

No job security, no work culture.

Likes

Salary is not deducted for our team though its deducted in some teams , so totally depnds on your profile

Dislikes

There is no job security . Company has updated its termination policy and can terminate without any reason . There are no leaves , like if you are sick or not not able to work on any day then your pay for the day is deducted . Only 4 days off in a month . Work 12 hrs a day (as you are at home )

Likes

Salary on time. (But no time to spend it) Free lunch and snacks (but no time to have it) Enough leaves (but no permission to take it)

Dislikes

KRAs were not well defined. Micromanagement. Toxic work culture. Inter/intra team disputes. Depressing environment. Robotic responses. Frequent resignations from peers(avg 3 people per month per floor) Sudden changes in short term as well as long term goals. Pseudo emergencies.