Exotel Customer Service Associate Salaries by 2 Employees

9 - 10 years exp.

₹17.1 Lakhs - ₹21.9 Lakhs

Low Confidence

Salary of majority employees

Fixed (88%)

₹17.3 Lakhs

Variable (12%)

₹2.3 Lakhs

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 10 years exp. (AmbitionBox Estimate)	₹17.1 L/yr - ₹20.9 L/yr
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Sales & Business Development Customer Service Associate Salary 9 years exp. (AmbitionBox Estimate)	₹17.1 L/yr - ₹20.9 L/yr

Last Updated: 22 Aug 2024

Companies similar to Exotel for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Teleperformance Customer Service Associate Salary 0 - 8 years exp. (5.4k salaries)	₹0.9 L/yr - ₹4.2 L/yr 85% less	5 job openings
Amazon Customer Service Associate Salary 0 - 10 years exp. (4.2k salaries)	₹0.6 L/yr - ₹6.8 L/yr 81% less	1 job opening
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Tech Mahindra Customer Service Associate Salary 0 - 6 years exp. (4.1k salaries)	₹0.8 L/yr - ₹5 L/yr 85% less
Amazon Development Centre India Customer Service Associate Salary 0 - 8 years exp. (2.9k salaries)	₹1 L/yr - ₹5.5 L/yr 82% less
Sutherland Global Services Customer Service Associate Salary 0 - 7 years exp. (1.6k salaries)	₹1 L/yr - ₹5.5 L/yr 84% less	1 job opening

Customer Service Associate salary at Exotel ranges between ₹17.1 Lakhs to ₹21.9 Lakhs per year for employees with experience between 9 years to 10 years. Salary estimates are based on 2 latest salaries received from various employees of Exotel.

Similar Designation salaries in Exotel

Customer Support Associate Salary

(AmbitionBox Estimate)

₹14.9 L/yr - ₹19 L/yr

Customer Service Executive Salary

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₹5.6 L/yr - ₹7.1 L/yr

Customer Service Manager Salary

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Salary related reviews for Exotel

Member Technical Staff in Gurgaon / Gurugram

Full Time

Engineering - Software & QA Department

3.0

• posted on 02 Nov 2023

4.0

for Salary and Benefits

Likes

Salary on time, tech stack is now good and new

Salary - Good

+2 more

Dislikes

Job security is problem, a lot of changes happen in development which result in confusion to what actually needs to develop as their is no much clearity what actually needs to be developed

Job security - Bad

+2 more

Finance Manager in New Delhi

Full Time

Finance & Accounting Department

3.0

• posted on 27 Jul 2023

3.0

for Salary and Benefits

Likes

Good Salary above market standards. People are nice.

Dislikes

Management, since they don’t have vision for company. Putting lots of pressure & no work ethics. No system in place and expectations are we are working in MNC which is not the case. CFO of a company is so harsh with team and HR doesn’t take notice of it. Soon people will take an exit if culturally they don’t improve themselves.

Skill development - Poor

+3 more

Engineer (working remotely)

Full Time

Engineering - Hardware & Networks Department

2.0

• posted on 04 Feb 2023

4.0

for Salary and Benefits

Likes

1. Good Salary and medical coverage. 2. It’s a Startup so good learning opportunities as you have to do everything from scratch.

Salary - Good

+1 more

Dislikes

1. No work life balance, and management isn’t concerned about this, you are expected to work day and night. 2. Management is not clear on future roadmap of company, someday they will come up with plan to double the workforce and next quarter they will start reducing workforce. 3. No appreciation for good talent. 4. No innovation, working on legacy and open source tech. 5. Company is not concerned on data security and performance.

Job security - Bad

+4 more

Manager Enterprise Sales in Gurgaon / Gurugram

Full Time

Sales & Business Development Department

3.0

• posted on 07 Jan 2024

4.0

for Salary and Benefits

Likes

Exotel + Ameyo + Cogno got meged after that almost all leadership and mid management of Ameyo and Cogno has left or fired. The company was burning a lot of cash now as per news exotel has just started making profit in the books. Thought from a learning, innovation and growth perspective few roles are good. Free Lunch Good Collaboration Culture.

Salary - Good

Dislikes

Frequent change in Sales Starategy. Pricesly each quarter comapny changed their sales strategy and each account manager was getting new set of accounts so it became very difficult for customer or sales account manager to build a positive relationship. Moreover the ring fencing of accounts among sales AM has done some injustice that few AM got good set of accounts and some are still struggling with those set of accounts. Job Security was the horrible at one point of time so people left with anxiety and eventually a lot man power left the job.

Job security - Poor

+1 more

Project Manager in Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 17 Mar 2024

3.0

for Salary and Benefits

Likes

Ameyo was good. Post merger with exotel it become hell.Ameyo management also behave like animal

Dislikes

If you do not have any option then you can go for this organization. They dont know Servent leadership. People are working in lobby.

Skill development - Bad

+5 more

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a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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Exotel Customer Service Associate Salary FAQs

How the salary growth look like for a Customer Service Associate at Exotel in India?

The salary growth for a Customer Service Associate at Exotel depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at Exotel:

Experience	Average Salary Range
9 years	₹17.1 Lakhs to ₹21.9 Lakhs per year
10 years	₹17.1 Lakhs to ₹21.9 Lakhs per year

and so on.

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Exotel Customer Service Associate Salaries

Exotel Customer Service Associate salary in India ranges between ₹17.1 Lakhs to ₹21.9 Lakhs. This is an estimate based on latest salaries received from employees of Exotel.