EXL Service Senior Customer Care Representative Salaries by 2 Employees (Updated 2025)

8 - 13 years exp.

₹3.6 Lakhs - ₹4.6 Lakhs

Low Confidence

Salary of majority employees

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Last Updated: 31 Oct 2024

Companies similar to EXL Service for Senior Customer Care Representative

Company name	Avg Annual Salary	Open Jobs
HCLTech Senior Customer Care Representative Salary 0 - 9 years exp. (12 salaries)	₹2 L/yr - ₹4 L/yr 30% less
Tech Mahindra Senior Customer Care Representative Salary 2 - 13 years exp. (5 salaries)	₹3 L/yr - ₹4.2 L/yr 20% less
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Cognizant Senior Customer Care Representative Salary 6 - 9 years exp. (3 salaries)	₹3.6 L/yr - ₹4.6 L/yr 5% less
Concentrix Corporation Senior Customer Care Representative Salary 2 - 9 years exp. (36 salaries)	₹1.9 L/yr - ₹4.8 L/yr 15% less
NTT Data Senior Customer Care Representative Salary 0 - 3 years exp. (25 salaries)	₹2.2 L/yr - ₹3.5 L/yr 33% less

Senior Customer Care Representative salary at EXL Service ranges between ₹3.6 Lakhs to ₹4.6 Lakhs per year for employees with experience between 8 years to 13 years. Salary estimates are based on 2 latest salaries received from various employees of EXL Service.

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Salary related reviews for EXL Service

4.0

Rated by 1 employees for salary & benefits

Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 02 Feb 2025

4.0

for Salary and Benefits

Likes

I like the culture and the atmosphere of the office. Management is also the plus point of the review and they should also be appreciated for there hard work.

Salary - Good

+5 more

Dislikes

Salary package is excellent for experienced. Fresher will get the decent amount.

Project Manager in Bangalore / Bengaluru

Full Time

Data Science & Analytics Department

3.0

• posted on 14 Dec 2024

3.0

for Salary and Benefits

Likes

...ject not company Project and my manager is good Work is there, so get to to work with various clients and gain good exposure Bonus is paid upto 80% for sure which I feel is better than my previous org

Skill development - Good

+1 more

Dislikes

Health Insurance is the worst No additional benefits I feel from the company Lot of cost cuttings.. If you work remotely, forget any benefits like team meet, outings, diwali or annual gifts. Promotions are ambiguous and very much opaque.

Senior Associate in Noida (working remotely)

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 03 Oct 2024

2.0

for Salary and Benefits

Likes

Their work culture is good overe there all supervisors and managers are supportive.

Job security - Good

+3 more

Dislikes

Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.

Salary - Poor

+1 more

Project Manager in Gurgaon / Gurugram

Full Time

Data Science & Analytics Department

3.0

• posted on 01 Jul 2024

4.0

for Salary and Benefits

Likes

Good work life balance in most of the projects. Salary hike is above average and good bonus if your review is good. Direct client interaction.

Salary - Good

+1 more

Dislikes

Learning is not great. Management is not very supportive. Office lacks lot of facilities.

Skill development - Poor

+1 more

Business Analyst in Ahmedabad

Full Time

Consulting Department

3.0

• posted on 14 Mar 2024

1.0

for Salary and Benefits

Likes

You will not be fired. They will try their best to accomodate you with any client. They had all good banking clients, and had good projects. This is before 2020

Job security - Good

+1 more

Dislikes

Salary is the worst. You don't promotions and incentives based on your but based on your

Salary - Bad

+4 more

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What people are saying about EXL Service

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Hi All, I need help with selecting the right organization for the role of AWS-DevOps engineer role. I have offers from these two organizations: 1) EXL Services - Offering total CTC of 25 LPA (22.5 Fixed, C1 Manager band) (More inclined to take this one) 2) HCLtech - Offering total CTC of 22 LPA (18.7 Fixed , Associate Consultant) Which one to choose?

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EXL Service Senior Customer Care Representative Salary FAQs

What is the notice period for Senior Customer Care Representative at EXL Service?

According to AmbitionBox, 100% of the EXL Service Senior Customer Care Representatives reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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EXL Service Senior Customer Care Representative Salaries

EXL Service Senior Customer Care Representative salary in India ranges between ₹3.6 Lakhs to ₹4.6 Lakhs. This is an estimate based on latest salaries received from employees of EXL Service.