EXL Service Senior Associate Customer Relations salaries in India

Likes

Office is good and enough space in cafeteria but don't know how to manage criteria.

Dislikes

They are providing salary package less than previous organisation. Before attending interview first confirm how much they can offer you else you will waste your time in attending interview here and also lose your money for traveling.

Likes

It's a great company to work & grow. Has several learning opportunities. Employee centric.. HR is very strong.. you do well you grow. However at one point the growth stops and compensation not matched with market benchmark.

Dislikes

Salary & growth. Been in same role for 5 years, exceeding expectations but no promotion.

Likes

It was ok as all big MNCs but there a many pros and cons like every organization Job security is there . They don't terminate u simply unless u don't do anything against their compliances They even paid me during the time of pandemic without doing any job Employee centric company it is

Dislikes

Politics , favorism , discrimination , cab comes before 1.5 hours or 2 before the work and leaves very late Sometimes I felt school was much better No Saturday or Sunday holidays Too much rules and regulations If u work you'll get paid only Long procedure to take leaves also

Likes

I like the culture and the atmosphere of the office. Management is also the plus point of the review and they should also be appreciated for there hard work.

Dislikes

Salary package is excellent for experienced. Fresher will get the decent amount.

Likes

-Nothing about Good in this company & we are happy on salary day only -You will enhance your skill in excel application by updating so many trackers

Dislikes

-If you are not getting any other opportunities then try here for experience purposes only -Do not expect any hikes -Micro Management -Spending many hours on updating many tracker like time tracker (task start time & end time for each & every activities), issue log & open line items etc... -there is no 9 hours shift & we have to ready to work 24/7