EXL Service Customer Success, Service & Operations Department Salaries in Pune

Likes

EXL Service is a good company overall in case of IJPs. If you are looking to learn and grow fast EXL is a good option.

Dislikes

The only drawback in working with EXL is the salary. The salary is very low as compared to market standards and if someone wants to leave they don't have a retention policy of offering an increment. No matter how how big of an asset you are for the company they won't retain you unless you are on the level of OPS manager and above. Even if your manager tries the HR won't approve a pay raise. On The contrary while hiring QA from outside they offer good package but won't offer the same to a QA who has been outperforming in the process and seems to be a valuable asset.

Likes

Good working environment, culture, Job security . Teammates are supportive.

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is not decent as per current market situation and career growth is slow.

Likes

It was ok as all big MNCs but there a many pros and cons like every organization Job security is there . They don't terminate u simply unless u don't do anything against their compliances They even paid me during the time of pandemic without doing any job Employee centric company it is

Dislikes

Politics , favorism , discrimination , cab comes before 1.5 hours or 2 before the work and leaves very late Sometimes I felt school was much better No Saturday or Sunday holidays Too much rules and regulations If u work you'll get paid only Long procedure to take leaves also

Likes

...her's. Supportive managers, good envinoment, comfert zone, management also good. But only salary problem for experience person. Otherviwe exl is good company to start our Carrier.

Dislikes

Less salary

Likes

I learn too many things in training as well as while working at EXL. I got promotion within 1 & 1.5 year. Which is big achievement of my career. Travelling facility is good. Work environment is friendly and supportive. Learning opportunity is more.

Dislikes

Cafeteria is not good. Salary is not as much as good compare to other company but career opportunity is good.