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3.7

based on 6.9k Reviews

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Chennai
Customer Success, Service & Operations

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EXL Service Customer Success, Service & Operations Department Salaries in Chennai

based on 91 latest salaries
Designation Avg Annual Salary Open Jobs

Junior Analyst

Fresher · Chennai (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr

Customer Service Executive

3 years exp. · Chennai (AmbitionBox Estimate)
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₹2.5 L/yr - ₹4.6 L/yr

Senior AR Analyst

4 years exp. · Chennai (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.7 L/yr

Quality Compliance Analyst

6 years exp. · Chennai (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.3 L/yr

Senior Coder

6 years exp. · Chennai (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Senior Processing Executive

6 years exp. · Chennai (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.5 L/yr

ODM Developer

9 years exp. · Chennai (AmbitionBox Estimate)
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₹7.1 L/yr - ₹9.1 L/yr

Senior Accounts Receivable Specialist

4 years exp. · Chennai (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Senior Executive Auditor

7 years exp. · Chennai (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Senior Process Executive and Data Analyst

4 years exp. · Chennai (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.1 L/yr

Senior Wfm Analyst

Fresher · Chennai (AmbitionBox Estimate)
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₹4.9 L/yr - ₹5.5 L/yr

Team Lead 1

9 years exp. · Chennai (AmbitionBox Estimate)
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₹4.6 L/yr - ₹5.9 L/yr

Senior Customer Service Representative

4 years exp. · Chennai (AmbitionBox Estimate)
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₹4.2 L/yr - ₹5.4 L/yr

Manager

9 - 14 years exp. · Chennai (5 salaries)
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₹8.5 L/yr - ₹19.7 L/yr

139 job openings

Last Updated: 7 Jan, 2025

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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for EXL Service

3.4

Rated by 19 employees for salary & benefits

Senior Executive in Noida

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 15 Jan 2025
1.0
 for  Salary and Benefits

Likes

Except the online trainings, everything is pathetic!!!

  • Job security - Good

Dislikes

Promotion and Salary hikes are Pathetic!!! Upper leadership are the real world blood sucking worms, they don't hesitate even if they could suck 10 rupees from you...I haven't seen the level of cost cutting in any other company compared to what EXL have...very degraded corporate culture..!!!!

read more
  • Salary - Bad
    +4 more

Quality Analyst in Pune

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 29 Feb 2024
3.0
 for  Salary and Benefits

Likes

EXL Service is a good company overall in case of IJPs. If you are looking to learn and grow fast EXL is a good option.

  • Skill development - Excellent
    +5 more

Dislikes

The only drawback in working with EXL is the salary. The salary is very low as compared to market standards and if someone wants to leave they don't have a retention policy of offering an increment. No matter how how big of an asset you are for the company they won't retain you unless you are on the level of OPS manager and above. Even if your manager tries the HR won't approve a pay raise. On The contrary while hiring QA from outside they offer good package but won't offer the same to a QA who has been outperforming in the process and seems to be a valuable asset.

read more

Senior Associate in Noida

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 05 Jan 2024
2.0
 for  Salary and Benefits

Likes

Work from home . if you're a fresher graduate you can.

Dislikes

Salary... they give salary in penny, chillers, Managers. I want to take names Kiran and mukesh ( she is real evil ) Ther are the real enemy they will cut you down after hiring 1.5 lac to 2 lac freshers😆 this is how they justify their salary... You can't take you CL PL SL, if you want you have to work on Saturday, I don't know when or ever government will look these matters? They will deduct employees PF plus employers pension amount from your salary 😆😆😆 And because you are the employee you cant argue about it because boss is always right.. (This is Illigal) And HRs they will sell themselves in just 2 thousands. Good luck 🤞

read more
  • Salary - Poor
    +5 more

Reporting Analyst in Kochi

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 23 Mar 2024
1.0
 for  Salary and Benefits

Likes

Positive's are depending on the process and the reporting managers. recommended only for career beginner's (those who just completed their studies)

read more
  • Job security - Excellent

Dislikes

Salary is too low Toxic work environment (Varies with reporting managers and process) No proper Training

read more
  • Salary - Bad
    +5 more

Customer Service Officer in Noida

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Sep 2023
1.0
 for  Salary and Benefits

Likes

Office is good and enough space in cafeteria but don't know how to manage criteria.

Dislikes

They are providing salary package less than previous organisation. Before attending interview first confirm how much they can offer you else you will waste your time in attending interview here and also lose your money for traveling.

read more
  • Salary - Bad
    +6 more
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EXL Service interview questions by designations

Business Analyst (70)Consultant (54)Executive (37)Assistant Manager (33)
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Know more about EXL Service Chennai

More about working at EXL Service

EXL Service Salary FAQs

How much does EXL Service pay per year?
The average EXL Service salary ranges from approximately ₹1 Lakh to ₹2.3 Lakhs per year for a Back Office Computer Operator and ₹42.5 Lakhs to ₹1.2 Crore per year for a Vice President Operations. Salary estimates are based on 91 EXL Service salaries received from various employees of EXL Service. EXL Service employees rate the overall salary and benefits package 3.4/5 stars.
What is the highest salary in EXL Service?
The highest-paying job at EXL Service is a Vice President Operations with a salary of ₹42.5 Lakhs to ₹1.2 Crore per year. The top 10% of employees earn more than ₹20 lakhs per year. The top 1% earn more than a whopping ₹40 lakhs per year.
What is the minimum salary in EXL Service?
Minimum salary at EXL Service depends on the role you are applying for. For Associate the minimum salary is ₹1 Lakh to ₹5.5 Lakhs per year, and for Executive the minimum salary is ₹1 Lakh to ₹5.5 Lakhs per year and so on.
What is the salary package for freshers in EXL Service?
The average salary at EXL Service for freshers varies from ₹1.3 Lakh to ₹3 Lakhs per year for Customer Care Executive and ₹6.5 Lakhs to ₹17 Lakhs per year for Consultant.
What is the notice period at EXL Service in Customer Success, Service & Operations Department in Chennai?
According to AmbitionBox, 60% of the EXL Service employees in Customer Success, Service & Operations Department in Chennai reported a notice period of 2 Months, 17% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 104 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at EXL Service , Chennai is INRunlock blur . Salary estimates are based on 91 EXL Service latest salaries received from various employees of EXL Service.

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