Essencea Infoserv Customer Support Executive salaries in Achalpur
Top skills at Essencea Infoserv for Customer Support Executive
inbound voice process
Inbound Calls
Inbound Process
Communication Skills
voice process
Solving Queries
Domestic BPO
Bpo Voice
Domestic Calling
customer care
Telesales
Invoice Processing
Business Development
customer support
bde
Salary related reviews for Essencea Infoserv
Customer Service Executive in
Kolkata
Full Time
·
Customer Success, Service & Operations Department
1.0
• posted on 24 Sep 2023
1.0
for Salary and Benefits
Likes
Nothing
Dislikes
...ted to informed that they dont know how to behave .. they treat you like robot . They did not provide salary on time and with multiple reason they hold your salary . If you wanted to gave spot resign they are like no you cant gave that they send a false mail and gave a false reason and mention they terminate us because they did not gave you to do the spot resign if you have multiple emergency . My work life was hell here wrost company ever . Moreover they deduct your salary if you asking about your salary they said if you dont want to work here just leave .
They say it's rotational shift but they don't follow it. Monthly one leave is there but they don't give if you take the leave they hold the salary. They force to do OT otherwise threat you they will not help further concerns.
Interview Process .is Good . But Working Experience is Very Bad. In Porter Voice Process
Dislikes
...more than 210+ Calls to be attend Most of the day. and call flow is Back 2 Back. Salary is very low.according to call Pressure.. ( fresher 11K, 1 year Experience 12K ) Client is "Porter"
Don't work in eEssencea Infoserv, They are not given proper salary in time, they hold their salary anytime, they can terminate anytime, they don't give any payslip, they don't give over time amount, such a terrible experience, too much bad, I never seen this type of company,so bad.
No weekoffs,
No holidays or leaves
Even when you submit report of helath issue even then also they ask you to work if not they will put salary on hold
No proper management
Everything is managed through WhatsApp chats and grps only
Not even one senior or TL will use mail, may be they don't how to use mail like cc, bcc documents sending because a lot of people are not even graduates
Low pay grade
Wifi and sim won't be provided by company it's out of your own money
Salary cycle is 20 to 20 with extra 20 days on 10 salary will be credited
Every senior(1year) and TL wants to show superiority they want us to call them SIR, YES SIR THANKU SIR
They will send the joining letter, term and conditions only after joining the company that too after 1 month... Before that they won't tell you all these conditions..