Essencea Infoserv Asansol Customer Support Associate Salaries by 2 Employees (Updated 2024)

0 - 1 year exp.

₹1.3 Lakh - ₹1.7 Lakh

Low Confidence

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Last Updated: 7 Apr 2023

Customer Support Associate salary at Essencea Infoserv ranges between ₹1.3 Lakh to ₹1.7 Lakh per year for employees with less than 1 year of experience. Salary estimates are based on 2 latest salaries received from various employees of Essencea Infoserv.

Top skills at Essencea Infoserv for Customer Support Associate

inbound voice process English Customer Satisfaction Hindi Telecalling Communication Skills customer support Handling Customer Queries Domestic BPO Gujarati Marathi Bpo Voice Telugu Telemarketing non voice

Salary related reviews for Essencea Infoserv

Customer Support Associate (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 15 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

They say it's rotational shift but they don't follow it. Monthly one leave is there but they don't give if you take the leave they hold the salary. They force to do OT otherwise threat you they will not help further concerns.

Customer Service Executive in Kolkata

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 24 Sep 2023

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

...ted to informed that they dont know how to behave .. they treat you like robot . They did not provide salary on time and with multiple reason they hold your salary . If you wanted to gave spot resign they are like no you cant gave that they send a false mail and gave a false reason and mention they terminate us because they did not gave you to do the spot resign if you have multiple emergency . My work life was hell here wrost company ever . Moreover they deduct your salary if you asking about your salary they said if you dont want to work here just leave .

Customer Service Associate (working remotely)

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 26 Oct 2024

2.0

for Salary and Benefits

Likes

Interview Process .is Good . But Working Experience is Very Bad. In Porter Voice Process

Dislikes

...more than 210+ Calls to be attend Most of the day. and call flow is Back 2 Back. Salary is very low.according to call Pressure.. ( fresher 11K, 1 year Experience 12K ) Client is "Porter"

Customer Care Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 07 Sep 2024

1.0

for Salary and Benefits

Likes

Here is nothing to like.

Dislikes

Don't work in eEssencea Infoserv, They are not given proper salary in time, they hold their salary anytime, they can terminate anytime, they don't give any payslip, they don't give over time amount, such a terrible experience, too much bad, I never seen this type of company,so bad.

Customer Service Associate (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 01 Sep 2023

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

No weekoffs, No holidays or leaves Even when you submit report of helath issue even then also they ask you to work if not they will put salary on hold No proper management Everything is managed through WhatsApp chats and grps only Not even one senior or TL will use mail, may be they don't how to use mail like cc, bcc documents sending because a lot of people are not even graduates Low pay grade Wifi and sim won't be provided by company it's out of your own money Salary cycle is 20 to 20 with extra 20 days on 10 salary will be credited Every senior(1year) and TL wants to show superiority they want us to call them SIR, YES SIR THANKU SIR They will send the joining letter, term and conditions only after joining the company that too after 1 month... Before that they won't tell you all these conditions..

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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Essencea Infoserv Customer Support Associate Salary FAQs

What is the notice period for Customer Support Associate at Essencea Infoserv in Asansol?

According to AmbitionBox, 100% of the Essencea Infoserv Customer Support Associates in Asansol reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Essencea Infoserv Customer Support Associate Salaries in Asansol

Essencea Infoserv Customer Support Associate salary in Asansol ranges between ₹1.3 Lakh to ₹1.7 Lakh. This is an estimate based on latest salaries received from employees of Essencea Infoserv.