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4.2

based on 7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Gurgaon / Gurugram
Customer Success, Service & Operations

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Ericsson Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram

based on 208 latest salaries
Designation Avg Annual Salary Open Jobs

IT Operations Lead

14 - 15 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹8.7 L/yr - ₹11.1 L/yr

Solution Integrator

3 - 5 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4.5 L/yr - ₹9.8 L/yr

2 job openings

Director

21 - 24 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹87.8 L/yr - ₹94 L/yr

Travel and Expense Auditor

5 - 6 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹6 L/yr - ₹6.6 L/yr

Process Specialist

5 - 6 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹8.7 L/yr - ₹17.4 L/yr

IT Transition Manager

16 - 17 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹21.6 L/yr - ₹27.6 L/yr

Service Management Specialist

8 - 9 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹7 L/yr - ₹12.1 L/yr

Technical Project Manager

14 - 15 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹29.7 L/yr - ₹35 L/yr

Domain Expert

10 - 12 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹22 L/yr - ₹39 L/yr

HR Consultant

8 - 13 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹5 L/yr - ₹6 L/yr

Knowledge Manager

7 - 12 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹8.3 L/yr - ₹10.6 L/yr

Revenue Analyst

12 - 13 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹6.1 L/yr - ₹7.8 L/yr

Technical Delivery Manager

14 - 15 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹24.1 L/yr - ₹32 L/yr

RF Optimization Engineer

5 - 6 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹7.4 L/yr - ₹8.5 L/yr

Lead Incident Manager

11 - 12 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹9.4 L/yr - ₹10.4 L/yr

Salesforce Business Analyst

10 - 11 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹17.4 L/yr - ₹22.2 L/yr

Senior Domain Specialist

4 - 5 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.9 L/yr - ₹5 L/yr

Site Engineer

10 - 11 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.7 L/yr

Service Delivery Head

18 - 19 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹60.6 L/yr - ₹70 L/yr

Accounts Receivable Analyst

4 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Last Updated: 15 Jan, 2025

What people are saying about Ericsson

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an implementation manager
1w
Implementation Manager
I'm an Implementation manager having 12.5 year of experience in telecom NRO. I started my job 96kpa and now reached to 15LPA. This is my 6th Job and I was started IM from 2022 in Ericsson. Please advise any hike for new company.
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Salary related reviews for Ericsson

3.6

Rated by 54 employees for salary & benefits

Implementation Lead in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 08 Apr 2023
3.0
 for  Salary and Benefits

Likes

Only one that salary comes on time

Dislikes

No promotion with out buttering No work life balance Have to work 10-12 hr in a day No personal life Extra pressure of management and clients No HR involvement

read more
  • Skill development - Poor
    +5 more

Supervisory Service Engineer in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 10 Mar 2024
1.0
 for  Salary and Benefits

Likes

This is the worst company ever I worked .No salary increment no job security.Management is worst .Suppressing workers

read more

Dislikes

No job security.HR department is worst .Hiring is worst .They are hiring incompetent guys on referrals.No increment .No healthy workplace .No Promotion .Worst managers

read more
  • Salary - Bad
    +6 more

Senior Engineer in Pune

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 29 Jul 2023
1.0
 for  Salary and Benefits

Likes

Salary comes on time.

Dislikes

Managers can easily bypass company policy as their needs. No work life balance. Need work on holidays also, no benefit for working overtime or on weekends or holidays. No growth pros

read more
  • Salary - Bad
    +6 more

Domain Support Specialist in Noida

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 May 2023
3.0
 for  Salary and Benefits

Likes

Ericsson is very strong in terms of its value and ethics. Leader in global service provider of Information and telecommunication services. Provide opportunities to new and young minds. Company have strong core values. Work life balance is good. Job security is also good.

read more
  • Skill development - Excellent
    +5 more

Dislikes

Pay scale is not very good.

Technical Authority Expert in Noida

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 20 Jan 2023
3.0
 for  Salary and Benefits

Likes

Learning is good there And Job security also can be Said but now a days work pressure is too much because of new people keep coming in teams .

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  • Skill development - Good
    +2 more

Dislikes

...such .if you are working hard with honesty then all will be Available for you. Salary offer is less as per market .

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see more salary related reviews

Ericsson interview questions by designations

Network Engineer (18)Solution Integrator (17)Graduate Engineer Trainee (Get) (15)Software Engineer (13)
View all 354 interview experiences

Know more about Ericsson Gurgaon / Gurugram

More about working at Ericsson
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#7 Best Large Company - 2022

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#22 Best Large Company - 2021

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Ericsson Salary FAQs

How much does Ericsson pay per year?
The average Ericsson salary ranges from approximately ₹1 Lakh to ₹1.2 Lakh per year for a Apprentice and ₹30 Lakhs to ₹1 Crore per year for a Director. Salary estimates are based on 208 Ericsson salaries received from various employees of Ericsson. Ericsson employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in Ericsson?
The highest-paying job at Ericsson is a Director with a salary of ₹30 Lakhs to ₹1 Crore per year. The top 10% of employees earn more than ₹24.83 lakhs per year. The top 1% earn more than a whopping ₹47.07 lakhs per year.
What is the minimum salary in Ericsson?
Minimum salary at Ericsson depends on the role you are applying for. For Assistant Engineer the minimum salary is ₹2.3 Lakhs to ₹6 Lakhs per year, and for Associate Engineer the minimum salary is ₹2.5 Lakhs to ₹7 Lakhs per year and so on.
What is the salary package for freshers in Ericsson?
The average salary at Ericsson for freshers varies from ₹1.8 Lakh to ₹2.3 Lakhs per year for fresher and ₹11 Lakhs to ₹18 Lakhs per year for R&D Engineer.
What is the notice period at Ericsson in Customer Success, Service & Operations Department in Gurgaon / Gurugram?
According to AmbitionBox, 57% of the Ericsson employees in Customer Success, Service & Operations Department in Gurgaon / Gurugram reported a notice period of 3 Months, 19% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 134 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Ericsson , Gurgaon / Gurugram is INRunlock blur . Salary estimates are based on 208 Ericsson latest salaries received from various employees of Ericsson.

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