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3.5

based on 414 Reviews

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Ergode IT Services Senior Customer Service Executive salaries in Kolkata

Annual salary range
6 - 10 years exp.
₹3 Lakhs - ₹4 Lakhs
Salary of majority employees
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At par with the average Senior Customer Service Executive Salary in IT Services & Consulting Companies for 6 - 10 years of experience

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Last Updated: 6 Oct 2023

Companies similar to Ergode IT Services for Senior Customer Service Executive in Kolkata

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Ergode IT Services Senior Customer Service Executive Salary

6 - 10 years exp. (5 salaries)

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₹3 L/yr - ₹4 L/yr

vs
Company name Avg Annual Salary Open Jobs
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TCS Senior Customer Service Executive Salary

2 - 10 years exp. (15 salaries)

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₹3 L/yr - ₹5.3 L/yr

arrow icon 34% more
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₹1.5 L/yr - ₹3.8 L/yr

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₹1.2 L/yr - ₹5.2 L/yr

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₹0.9 L/yr - ₹5 L/yr

arrow icon 10% less
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₹1.1 L/yr - ₹3.4 L/yr

arrow icon 31% less
Senior Customer Service Executive salary at Ergode IT Services ranges between ₹3 Lakhs to ₹4 Lakhs per year for employees with experience between 6 years to 10 years. Salary estimates are based on 5 latest salaries received from various employees of Ergode IT Services.

Latest annual salaries shared by Ergode IT Services Senior Customer Service Executive in Kolkata

1y ago
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7 years exp.
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10 years exp.
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6 years exp.
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7 years exp.
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8 years exp.

Experience wise Ergode IT Services Senior Customer Service Executive salaries in Kolkata

Last Updated: 6 Oct 2023

Experience Avg Annual Salary
6 years (AmbitionBox Estimate)

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₹1.3 L/yr - ₹4 L/yr
7 years (AmbitionBox Estimate)

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₹3 L/yr - ₹3.8 L/yr
8 years (AmbitionBox Estimate)

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₹3 L/yr - ₹6 L/yr
9 years (AmbitionBox Estimate)

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₹3 L/yr - ₹3.8 L/yr
10 years (AmbitionBox Estimate)

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₹3 L/yr - ₹5.9 L/yr

Similar Designation salaries in Ergode IT Services

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₹2.37 L/yr - ₹5.5 L/yr
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₹1.95 L/yr - ₹2.56 L/yr
Team Lead Salary
(4 salaries)
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₹4.5 L/yr - ₹5.1 L/yr
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₹4.22 L/yr - ₹5.07 L/yr

Top skills at Ergode IT Services for Senior Customer Service Executive

customer support Customer Service chat support Email Support voice support international process CRM Customer Management blended process Verbal Communication email process bpo Escalations Solving Queries E-commerce

Salary related reviews for Ergode IT Services

3.0

Rated by 1 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 09 May 2023

1.0
 for  Salary and Benefits

Likes

Saturday and Sunday off is the only good thing about this company . Salary is on time

read more

Dislikes

...vel. 4. One will only get promoted only if your favourites of the managers. 5. Promotions doesn’t mean hike in salary. They will increase the work and no hike in salary. 6. HR and HR policy sucks here. 7. They give leave in your kitty however don’t allow you take leaves. 8. They expect you to work on Saturday’s and Sunday’s during there peak season that too without any extra benefit. 9. They don’t understand employees grievances. 10. It is a very toxic place to work.

read more

Full Time

 · 

Engineering - Software & QA Department

2.0
  •  posted on 28 Oct 2023

2.0
 for  Salary and Benefits

Likes

You will get to learn a lot if you're working in IT. Things like Devops, Server Side, Development, and more.

Dislikes

... deadline, you won't get promoted to full time employee and still be a trainee. The salary is awful for a fresher, which may get incremented by a very small amount. You will most probably have to stretch on weekends if you're in IT in this organization. They expect you to develop and test thoroughly and expect quick deliveries.

read more

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 29 Mar 2024

3.0
 for  Salary and Benefits

Likes

Worst ever… even if u dont have a job, dont join here and waste ur time. Better to wait a bit more and crack another one. There is zero job security.

read more

Dislikes

...at any moment without any prior notice and without paying for the notice period. If u are doing less than 9hours then either you leave or salary gets deducted. There is literally no holidays they give.. not even for holi or deewali… there is only 3 national holidays and yearly 4 festive holidays you will get. Apart from that only 3 casual leaves and 18 paid leaves for the year… You will die out of pressure.

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Full Time

 · 

Data Science & Analytics Department

4.0
  •  posted on 16 Mar 2023

2.0
 for  Salary and Benefits

Likes

As a fresher I would say it's a great opportunity for people like us to learn to grow and to get enhanced in your skills The work culture here is really good and so is the managers and the team leaders

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Dislikes

For dislikes i would say of course the salary and appraisal which is lower compared to other multinational companies

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Full Time

 · 

Merchandising, Retail & eCommerce Department

1.0
  •  posted on 04 Dec 2023

1.0
 for  Salary and Benefits

Likes

Nothing at all.. Don't ruin your career

Dislikes

Every thing.. Bad infra.. No pantry, dirty drinking water, any time fire policy if ur salary is higher, no growth opportunity.. Micro management, expectation to outperform from Day 1

read more
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Ergode IT Services Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at Ergode IT Services Kolkata?
Senior Customer Service Executive salary at Ergode IT Services in Kolkata ranges between ₹3.0 Lakhs to ₹4.0 Lakhs for experience between 6 years to 10 years. According to our estimates it is 2% less than the average Senior Customer Service Executive Salary in India. Salary estimates are based on 5 latest salaries received from various employees of Ergode IT Services Kolkata.
How does the salary of a Senior Customer Service Executive at Ergode IT Services Kolkata compare with the average salary range for this job?
The average salary of a Senior Customer Service Executive at Ergode IT Services is 2% less than the average salary of a Senior Customer Service Executive in Kolkata. To know exact salary insights, login to view.
What are the top skills required to work as a Senior Customer Service Executive at Ergode IT Services?
customer support, Customer Service, chat support, Email Support and voice support are some of the popular skills required to work as a Senior Customer Service Executive at Ergode IT Services Kolkata.
Which similar companies are paying more than Ergode IT Services to a Senior Customer Service Executive in Kolkata?
  • TCS Senior Customer Service Executive Salary - ₹3.0 Lakhs to ₹5.3 Lakhs per year
  • Tech Mahindra Senior Customer Service Executive Salary - ₹1.2 Lakhs to ₹5.2 Lakhs per year
What is the salary of a Senior Customer Service Executive in companies similar to Ergode IT Services in Kolkata?
  • Wipro Senior Customer Service Executive Salary - ₹1.5 Lakhs to ₹3.8 Lakhs per year
  • Concentrix Corporation Senior Customer Service Executive Salary - ₹0.9 Lakhs to ₹5.0 Lakhs per year
  • Conneqt Business Solutions Senior Customer Service Executive Salary - ₹1.1 Lakhs to ₹3.4 Lakhs per year
What is the estimated take home salary of a Senior Customer Service Executive at Ergode IT Services in Kolkata?
The estimated take-home salary of a Senior Customer Service Executive at Ergode IT Services ranges between ₹24,500 per month to ₹25,946 per month in Kolkata. The take-home salary calculation is based on the average Ergode IT Services Senior Customer Service Executive salary in India which ranges between ₹3.0 Lakhs to ₹4.0 Lakhs per year for employees with experience between 6 years to 10 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Service Executive at Ergode IT Services in Kolkata?
According to AmbitionBox, 50% of the Ergode IT Services Senior Customer Service Executives in Kolkata reported a notice period of 15 days or less, 50% reported a notice period of 2 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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Ergode IT Services Senior Customer Service Executive salary in Kolkata ranges between ₹3 Lakhs to ₹4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 5 Ergode IT Services latest salaries received from various employees of Ergode IT Services.