Encora Helpdesk Analyst salaries in Bangalore / Bengaluru

Likes

Flexible work timings / Weekends off Salary on time HR Dept is good

Dislikes

For E-learning Dept (Pune): The Admin for Project should be Project Manager and not Learning Consultants. This change should happen. The reason why i resigned from this job. LC (Learning Consultants) and Delivery Manager and have created a monopoly and PM's are hired or terminated based on their liking. This should not happen. No Job Security No work / life balance Lot of Ego and Politics (Especially in Pune's E-learning Dept) Lot of work pressure

Likes

As such no specific thing except salary on time.

Dislikes

Working culture in Encora is so messy, no specific working hours has been set. To support the onshore people, working hours may extend to 10-14. Over committing to client is the biggest challenge here, which ultimately impact project time lines

Likes

...f the project gets over you’ve many options opened with the other clients too. Huge Bonus & compensation benefits too. Encora is widely spread across the globe which makes your job security if you’re skilled. These is a room for your personal skill developments too

Dislikes

immediate joiners were preferred first due to client’s pressure

Likes

Nothing

Dislikes

... not engage with its employees, they engage if there is any mandatory trainings. Be careful with the CTC and the take home salary. I have joined Encora for two years contract with Wells Fargo. After joining there was no connect with Encora. They talk about policies,which is mandate for entry level but the management does not follow any such policies. People are just working because of their commitments, the Company can take a survey from the contractors at Wells Fargo. Sorry to say Encora should not be in best companies to work with. Waste of your skills and time.

Likes

The only thing that I like is that this company exists

Dislikes

...ce in a year that too after clients approval which in most cases doesn't happen. Increment and compensation is a nightmare here Overall it's the worst company ever worked with. Iteration is always high in this company globally.