Employee Pooling Customer Success, Service & Operations Department Salaries in India

Likes

Well, it’s a typical company—nothing particularly special. They do celebrate festivals, but it's mostly just with some music. If you're expecting a big, exciting party, you might be disappointed, because that's not really their style . Monday to Friday work ( that's good ) , THE ONLY GOOD.

Dislikes

...American lawsuits will follow if you don’t comply, which is just a scare tactic. Additionally, if you're not extremely careful with the work assigned, especially since it's related to the insurance industry, you could face serious consequences The managers and HR are deceitful, and they often withhold your salary. They monitor your every move, counting even how many times you leave your desk or go to the washroom. The working hours are extremely strict, and they can fire you for the smallest infraction. You can’t have phones on your desk (security issue) or open certain sites (security issue), and they even count minutes spent taking a deep breath out of your productivity hours. PLEASE DON’T JOIN THIS COMPANY. THERE ARE ALWAYS BETTER OPPORTUNITIES OUT THERE

Likes

Work is good It enhance our knowledge.

Dislikes

Management team is very biased. No overtime count Money deduct form the salary even in the Medical leave. Very bad billing system : give more than 8 hrs work to employees and let them know to compete within 8 hrs. Other than alloted work ask for many data to evaluate our work this also we need to prepare. Appraisal process very bad. Overall not a good place to work. Fresher can work for 1 year just to get experience. Shift can extend from if you have work No one is allowed to leave work for tomorrow.

Likes

Only work timing and 2 offs per week is good

Dislikes

1. They'll find reasons to deduct your salary. 2. Leaves, just forget about it even if you are sick. 3. Appraisal, they change their words faster than anything.

Likes

Fun Friday

Dislikes

They don't pay PF deducted salary illogical. No resolution for your problems They create lot of issue during FNF Dont pay accurate salary If you will late for 1.5 hrs they will consider as a half day.

Likes

Teammates are supportive. Appraisals are fair.

Dislikes

Salary is decent but career growth is slow. There is bond of 8 month before which you cannot resign. There is small cafeteria without ac. There is only one Washroom for girls and it's to unhygienic.