Elsevier Senior Client Servicing Executive salaries in India

Likes

Apart from pay nothing great

Dislikes

The old boys club, no respect for new ideas and experimentation. The Bengaluru Technology Hub Center has terrible insecurity and always in disagreement with onsite folks. It's politics form initial fee weeks. Certainly onsite and India management hand in glove in making sure people don't cross there sphere of influence

Likes

I'm currently working as a customer service representative at elsevier. Working as customer service at elsevier, I learn new things and develop my skills at handling different kinds of customers.

Dislikes

For me, what I dislike working in elsevier is that they have a very poor salary for their employees especially in Philippines. They only paid minimum wage where it is very low. Our job is not that easy and we manage to handle many emails and inqueries everyday but we didn't get the salary that we deserved. Some of our colleagues are quitting their jobs because the salary is not competitive. Also our management is not that good and a very toxic environment.

Likes

Cab, wfh, decent salary, some perks, very good culture

Dislikes

Less focus to chennai location. If it is RT dept They focus much on Uk, Netherlands and Bangalore. But if it is part of DBS, chennai location is good. The location strategy can be aligned location wise for effective work force.

Likes

Platforms to learn and provide feedbacks are very encouraging. No micromanagement.

Dislikes

Flat hierarchy so promotions and moving ladders is very challenging and time taking. Appraisals are in single digits and restrictions in marketing support

Likes

My most loved company, wonderful work experience, working in Elsevier is my most memorable days had very good learnings and very safe happy environment.. loved to work again in Elsevier if I get a opportunity..

Dislikes

Nothing