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4.5

based on 136 Reviews

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Chennai
Customer Success, Service & Operations

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Elsevier Customer Success, Service & Operations Department Salaries in Chennai

based on 52 latest salaries
Designation Avg Annual Salary Open Jobs

Journal Manager

5 - 14 years exp. · Chennai (13 salaries)
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₹6.3 L/yr - ₹10 L/yr

Customer Support Executive

5 - 9 years exp. · Chennai (4 salaries)
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₹3.5 L/yr - ₹4.7 L/yr

SME

8 - 10 years exp. · Chennai (AmbitionBox Estimate)
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₹6.1 L/yr - ₹7.8 L/yr

Senior Specialist

8 - 9 years exp. · Chennai (AmbitionBox Estimate)
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₹8.1 L/yr - ₹10.4 L/yr

Senior Engagement Manager

4 - 15 years exp. · Chennai (AmbitionBox Estimate)
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₹13.5 L/yr - ₹17.2 L/yr

Team Manager Operations

12 - 14 years exp. · Chennai (AmbitionBox Estimate)
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₹16 L/yr - ₹20.5 L/yr

Account Coordinator

8 - 10 years exp. · Chennai (AmbitionBox Estimate)
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₹6.8 L/yr - ₹8.7 L/yr

Customer Service Executive

5 - 9 years exp. · Chennai (AmbitionBox Estimate)
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₹4.6 L/yr - ₹5.8 L/yr

Team Lead Operations

11 - 12 years exp. · Chennai (AmbitionBox Estimate)
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₹10.6 L/yr - ₹13.5 L/yr

Application Support Analyst

4 - 5 years exp. · Chennai (AmbitionBox Estimate)
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₹6.5 L/yr - ₹8.3 L/yr

Multimedia Producer

13 - 15 years exp. · Chennai (AmbitionBox Estimate)
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₹7.4 L/yr - ₹9.5 L/yr

Product Data Coordinator

4 years exp. · Chennai (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.5 L/yr

Order Processing Executive

3 years exp. · Chennai (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.4 L/yr

Sales Support Analyst

6 years exp. · Chennai (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Deployment Lead

9 years exp. · Chennai (AmbitionBox Estimate)
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₹18 L/yr - ₹23 L/yr

Support Specialist

6 years exp. · Chennai (AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr

Trainer

12 years exp. · Chennai (AmbitionBox Estimate)
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₹9 L/yr - ₹11.5 L/yr

Associate Publisher

10 years exp. · Chennai (AmbitionBox Estimate)
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₹8.8 L/yr - ₹11.3 L/yr

Executive Project Coordinator

12 years exp. · Chennai (AmbitionBox Estimate)
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₹9 L/yr - ₹11.5 L/yr

Senior Multimedia Producer

15 years exp. · Chennai (AmbitionBox Estimate)
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₹10 L/yr - ₹12.8 L/yr

Last Updated: 10 Jan, 2025

What people are saying about Elsevier

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a data research analyst 1
21h
I currently have a job that offers a CTC between 7-8 LPA, and I have over 6+ YOE. While my current company provides a good work-life balance and has a positive culture, there is limited opportunity for promotions or career growth. I am also working on enhancing my skills for data and business intelligence (BI) roles. I have the following questions: 1. Should I consider switching jobs or staying where I am? 2. Do you think my current CTC is reasonable? 3. Which companies should I target for similar roles, considering that companies with good job security and work-life balance are hard to find?
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Salary related reviews for Elsevier

3.6

Rated by 16 employees for salary & benefits

Engineering Manager in Pune

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 08 Sep 2024
3.0
 for  Salary and Benefits

Likes

Apart from pay nothing great

Dislikes

The old boys club, no respect for new ideas and experimentation. The Bengaluru Technology Hub Center has terrible insecurity and always in disagreement with onsite folks. It's politics form initial fee weeks. Certainly onsite and India management hand in glove in making sure people don't cross there sphere of influence

read more
  • Skill development - Bad
    • +4 more

Lead Automation And Quality Assurance Engineer in Chennai

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 03 Aug 2022
4.0
 for  Salary and Benefits

Likes

Cab, wfh, decent salary, some perks, very good culture

  • Salary - Good
    • +6 more

Dislikes

Less focus to chennai location. If it is RT dept They focus much on Uk, Netherlands and Bangalore. But if it is part of DBS, chennai location is good. The location strategy can be aligned location wise for effective work force.

read more

Accounts Manager in Pune (working remotely)

Full Time

 · 

Sales & Business Development Department

4.0
  •  posted on 09 Aug 2024
2.0
 for  Salary and Benefits

Likes

Platforms to learn and provide feedbacks are very encouraging. No micromanagement.

  • Skill development - Good
    • +3 more

Dislikes

Flat hierarchy so promotions and moving ladders is very challenging and time taking. Appraisals are in single digits and restrictions in marketing support

read more
  • Salary - Poor
    • +2 more

Customer Support Executive in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 13 Jul 2024
5.0
 for  Salary and Benefits

Likes

My most loved company, wonderful work experience, working in Elsevier is my most memorable days had very good learnings and very safe happy environment.. loved to work again in Elsevier if I get a opportunity..

read more
  • Salary - Excellent
    • +6 more

Dislikes

Nothing

Software Engineering Lead in Bangalore / Bengaluru

Full Time

 · 

Project & Program Management Department

3.0
  •  posted on 30 Nov 2023
3.0
 for  Salary and Benefits

Likes

Good Onboarding Experience. Product Owners with deep knowledge,even with technical expertise. Development Days For Learning

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  • Work-life balance - Good

Dislikes

Unstructured and unorganised HR management in India. Lack of benefits, medical insurance policies are below average Company has a startup culture with unnecessary branding and marketing. Not suggested for experience and senior roles.Monopoly run by Onsite Management. Good for an entry level engineers only.

read more
  • Job security - Bad
    • +3 more
see more salary related reviews

Elsevier interview questions by designations

Data Analyst (2)Test Lead (1)Associate Editor (1)Order Fulfillment Specialist (1)
View all 15 interview experiences

Know more about Elsevier Chennai

More about working at Elsevier

Elsevier Salary FAQs

How much does Elsevier pay per year?
The average Elsevier salary ranges from approximately ₹3.5 Lakhs to ₹4.7 Lakhs per year for a Customer Support Executive and ₹36 Lakhs to ₹94 Lakhs per year for a Director. Salary estimates are based on 52 Elsevier salaries received from various employees of Elsevier. Elsevier employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in Elsevier?
The highest-paying job at Elsevier is a Director with a salary of ₹36 Lakhs to ₹94 Lakhs per year. The top 10% of employees earn more than ₹32.35 lakhs per year. The top 1% earn more than a whopping ₹86.93 lakhs per year.
What is the minimum salary in Elsevier?
Minimum salary at Elsevier depends on the role you are applying for. For Project Manager the minimum salary is ₹6 Lakhs to ₹11 Lakhs per year, and for Data Analyst the minimum salary is ₹3.6 Lakhs to ₹13 Lakhs per year and so on.
What is the notice period at Elsevier in Customer Success, Service & Operations Department in Chennai?
According to AmbitionBox, 48% of the Elsevier employees in Customer Success, Service & Operations Department in Chennai reported a notice period of 2 Months, 31% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 33 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Elsevier , Chennai is INRunlock blur . Salary estimates are based on 52 Elsevier latest salaries received from various employees of Elsevier.

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