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3.9

based on 3.7k Reviews

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New Delhi
Customer Success, Service & Operations

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Ecom Express Customer Success, Service & Operations Department Salaries in New Delhi

based on 162 latest salaries
Designation Avg Annual Salary Open Jobs

Field Executive

4 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.1 L/yr - ₹3 L/yr

Warehouse Officer

20 years exp. · New Delhi (AmbitionBox Estimate)
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₹0.1 L/yr - ₹0.1 L/yr

Customer Support Associate

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Regional Operations Head

19 years exp. · New Delhi (AmbitionBox Estimate)
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₹20.7 L/yr - ₹26.5 L/yr

Branch Executive

7 years exp. · New Delhi (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Office Staff

Fresher · New Delhi (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Office Assistant Computer Operator

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Manager Customer Service Operations

20 years exp. · New Delhi (AmbitionBox Estimate)
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₹12.6 L/yr - ₹16.1 L/yr

Head Customer Experience

16 years exp. · New Delhi (AmbitionBox Estimate)
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₹9.4 L/yr - ₹12 L/yr

Key Accounts and Ecommerce Manager

12 years exp. · New Delhi (AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr

Regional Head Customer Service

16 years exp. · New Delhi (AmbitionBox Estimate)
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₹14.4 L/yr - ₹18.4 L/yr

Senior Executive and Key Account Manager

8 years exp. · New Delhi (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Team Management Lead

6 years exp. · New Delhi (AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr

Senior Associate 1

10 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Chief Manager Operations

16 years exp. · New Delhi (AmbitionBox Estimate)
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₹11 L/yr - ₹14 L/yr

Customer experience Manager

15 years exp. · New Delhi (AmbitionBox Estimate)
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₹9.4 L/yr - ₹12 L/yr

Senior Executive

2 - 11 years exp. · New Delhi (19 salaries)
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₹3.5 L/yr - ₹6.3 L/yr

Assistant Manager

4 - 12 years exp. · New Delhi (13 salaries)
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₹5 L/yr - ₹8.5 L/yr

1 job opening

Executive

3 - 10 years exp. · New Delhi (12 salaries)
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₹2.8 L/yr - ₹4 L/yr

Senior Manager

9 - 15 years exp. · New Delhi (3 salaries)
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₹18 L/yr - ₹20 L/yr

Last Updated: 22 Feb, 2025

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Salary related reviews for Ecom Express

3.8

Rated by 53 employees for salary & benefits

Office Staff in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 26 Nov 2020
5.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
    • +6 more

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

read more

Executive in New Delhi

Customer Success, Service & Operations Department

5.0
  •  posted on 19 Apr 2022
5.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
    • +6 more

Dislikes

On the job training is not given to new joinees.

Branch Manager in Cheyyar

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 07 Feb 2025
1.0
 for  Salary and Benefits

Likes

On time salary

Dislikes

Very low salary for DCM staff, iam working in 10 years but take home salary 23000 /- only. .. Note. My emp code is 23141 Hr removed the system without priyor information... HO pls consider about that

read more
  • Salary - Bad
    • +3 more

HUB Incharge in Panipat

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 01 Jan 2025
3.0
 for  Salary and Benefits

Likes

without any reason they deduct the salary of the delivery boys and after sending the mail it is found out that it was deducted by mistake from finance team and they get it refunded and this is their process every month.

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Dislikes

Well, there is nothing good in the culture here

  • Skill development - Poor
    • +5 more

HUB Supervisor in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 31 Dec 2024
2.0
 for  Salary and Benefits

Likes

Salary comes on time last day of month.

Dislikes

...Old people are saved as working for 5+ years. No promotion around 2℅ increment . If any theft occurs ur salary we will make sure it deducts from it. Meaningless and pointless meetings are taken after our Duty bother us for 3 to 4 hours. Will change shifts for no reason. Every 6 months need to find job. Being targetted as above for leaving premises.

read more
  • Salary - Poor
    • +6 more
see more salary related reviews

Ecom Express interview questions by designations

Supervisor (20)Operation Supervisor (8)Senior Executive (8)DC Head (7)
View all 187 interview experiences

Know more about Ecom Express New Delhi

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Ecom Express Salary FAQs

How much does Ecom Express pay per year?
The average Ecom Express salary ranges from approximately ₹0.2 Lakh to ₹2 Lakhs per year for a Worker and ₹33.9 Lakhs to ₹73 Lakhs per year for a AVP. Salary estimates are based on 162 Ecom Express salaries received from various employees of Ecom Express. Ecom Express employees rate the overall salary and benefits package 3.8/5 stars.
What is the highest salary in Ecom Express?
The highest-paying job at Ecom Express is a AVP with a salary of ₹33.9 Lakhs to ₹73 Lakhs per year. The top 10% of employees earn more than ₹11.08 lakhs per year. The top 1% earn more than a whopping ₹35.89 lakhs per year.
What is the minimum salary in Ecom Express?
Minimum salary at Ecom Express depends on the role you are applying for. For Delivery Boy the minimum salary is ₹0.5 Lakh to ₹4.5 Lakhs per year, and for Supervisor the minimum salary is ₹1 Lakh to ₹3.6 Lakhs per year and so on.
What is the salary package for freshers in Ecom Express?
The average salary at Ecom Express for freshers varies from ₹0.3 Lakh to ₹1.8 Lakh per year for Worker and ₹8 Lakhs to ₹16.8 Lakhs per year for Associate Data Scientist.
What is the notice period at Ecom Express in Customer Success, Service & Operations Department in New Delhi?
According to AmbitionBox, 59% of the Ecom Express employees in Customer Success, Service & Operations Department in New Delhi reported a notice period of 1 Month, 29% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 153 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Ecom Express , New Delhi is INRunlock blur . Salary estimates are based on 162 Ecom Express latest salaries received from various employees of Ecom Express.

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