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3.3

based on 4.9k Reviews

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Pune
Customer Success, Service & Operations

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eClerx Customer Success, Service & Operations Department Salaries in Pune

based on 1.6k latest salaries
Designation Avg Annual Salary Open Jobs

Team Lead Operations

5 - 8 years exp. · Pune (5 salaries)
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₹4 L/yr - ₹6.5 L/yr

Business Analyst

0 - 5 years exp. · Pune (5 salaries)
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₹2.2 L/yr - ₹5.3 L/yr

SME

6 - 10 years exp. · Pune (4 salaries)
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₹4.3 L/yr - ₹6.2 L/yr

Senior Associate

3 - 6 years exp. · Pune (4 salaries)
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₹2.7 L/yr - ₹5.2 L/yr

Principal Associate

13 - 21 years exp. · Pune (4 salaries)
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₹52 L/yr - ₹94 L/yr

Program Manager and Vice President

20 - 23 years exp. · Pune (4 salaries)
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₹36.5 L/yr - ₹45 L/yr

Senior Operations Process Manager

6 - 9 years exp. · Pune (4 salaries)
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₹13 L/yr - ₹14.6 L/yr

Sales Executive

2 - 3 years exp. · Pune (3 salaries)
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₹1.8 L/yr - ₹2.7 L/yr

Senior Data Analyst

4 - 5 years exp. · Pune (3 salaries)
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₹2.9 L/yr - ₹5.7 L/yr

Assistant Vice President Operations

10 - 12 years exp. · Pune (3 salaries)
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₹20 L/yr - ₹23 L/yr

Quality Analyst

2 - 5 years exp. · Pune (3 salaries)
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₹2.2 L/yr - ₹4.2 L/yr

Senior Business Analyst

4 - 8 years exp. · Pune (3 salaries)
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₹3.8 L/yr - ₹5.9 L/yr

Team Manager

7 - 8 years exp. · Pune (AmbitionBox Estimate)
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₹5.7 L/yr - ₹5.8 L/yr

Senior Analyst SME

3 - 4 years exp. · Pune (AmbitionBox Estimate)
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₹3 L/yr - ₹5.7 L/yr

Technical Analyst

Fresher · Pune (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.2 L/yr

CCE

5 - 7 years exp. · Pune (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.6 L/yr

SPM

12 - 15 years exp. · Pune (AmbitionBox Estimate)
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₹11.7 L/yr - ₹15 L/yr

Customer Operations

4 - 5 years exp. · Pune (AmbitionBox Estimate)
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₹2.7 L/yr - ₹2.8 L/yr

Senior Process Associate

10 - 12 years exp. · Pune (AmbitionBox Estimate)
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₹4.2 L/yr - ₹5.1 L/yr

Senior Quality Analyst

4 - 7 years exp. · Pune (AmbitionBox Estimate)
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₹4.7 L/yr - ₹6.9 L/yr

Last Updated: 12 Feb, 2025

What people are saying about eClerx

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wealthyslug
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Did anyone give eclerx hr interview in January month for financial analyst role as a fresher and received mail for next round?
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Salary related reviews for eClerx

2.8

Rated by 270 employees for salary & benefits

Financial Analyst in Pune

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 20 Dec 2023
1.0
 for  Salary and Benefits

Likes

Just because of skill development and learning.

  • Skill development - Good

Dislikes

...full of Politics and harassment to the employees by middle level of hierarchy. poor salary with min increament of 500 Per Month to maximum of 1500 per month for Analyst level. IJP movement is really tuff and no support from the teams, for the desired Job within Organisations.

read more
  • Salary - Bad
    • +1 more

Processing Manager in Pune

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 30 Nov 2022
4.0
 for  Salary and Benefits

Likes

Pune a city is amazing climate is amazing people are so supportive. All in all amazing pune experience however there is no contribution of eclerx.

read more
  • Salary - Good

Dislikes

Poor management Employees are treated animals Management is no miserable Pays of OT's are so unmanaged Pathetic then domestic HR have no stand. Puppets of operation Worst ever company i have seen in my 14 years of carrier

read more
  • Skill development - Bad
    • +5 more

Data Analyst in Pune

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 11 Jul 2022
1.0
 for  Salary and Benefits

Likes

- Independent to use of any Technology and have the freedom to suggest and implement. - WFH

  • Job security - Good

Dislikes

- No work-life Balance (12-14 Hour work) - Salary is so much underpaid, even other company fresher have a higher salary as compared to Sr. Analyst - Poor Management / No SDLC or any other management tool

read more
  • Salary - Bad
    • +5 more

Senior Financial Analyst in Pune

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 30 Aug 2018
3.0
 for  Salary and Benefits

Likes

The work culture, exposure ,

  • Skill development - Excellent
    • +4 more

Dislikes

Company is over all good, they need to do some market correction in salary for tenured employee. A senior most manager should handover everything to the upcoming new manager, sometime this caused the failure to recognise the best resource in a team by new manager altimate lead to attrition.

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Senior Analyst in Pune

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 19 Apr 2019
2.0
 for  Salary and Benefits

Likes

Leave encashment, but that too had been reduced to 12 leaves only. And eClerx training.

  • Job security - Good
    • +1 more

Dislikes

No overtime and extra pay for working on holidays. Very less growth opportunities. Poor HR policies. Transition or on-site Opportunity strickted only to very few employees. Transport is chargeable and no reimbursement for if cab is missed

read more
  • Salary - Poor
    • +1 more
see more salary related reviews

eClerx interview questions by designations

Financial Analyst (128)Analyst (101)Senior Analyst (58)Associate Process Manager (28)
View all 489 interview experiences

Know more about eClerx Pune

More about working at eClerx

eClerx Salary FAQs

How much does eClerx pay per year?
The average eClerx salary ranges from approximately ₹2 Lakhs to ₹2.5 Lakhs per year for a Junior Data Analyst and ₹52 Lakhs to ₹1 Crore per year for a Principal Associate. Salary estimates are based on 1.6k eClerx salaries received from various employees of eClerx. eClerx employees rate the overall salary and benefits package 2.8/5 stars.
What is the highest salary in eClerx?
The highest-paying job at eClerx is a Principal Associate with a salary of ₹52 Lakhs to ₹1 Crore per year. The top 10% of employees earn more than ₹11.04 lakhs per year. The top 1% earn more than a whopping ₹30.48 lakhs per year.
What is the minimum salary in eClerx?
Minimum salary at eClerx depends on the role you are applying for. For Data Analyst the minimum salary is ₹1.4 Lakh to ₹6 Lakhs per year, and for Financial Analyst the minimum salary is ₹1.5 Lakh to ₹6.5 Lakhs per year and so on.
What is the salary package for freshers in eClerx?
The average salary at eClerx for freshers varies from ₹2.1 Lakhs to ₹2.5 Lakhs per year for KYC Analyst and ₹8 Lakhs to ₹12 Lakhs per year for Processing Manager.
What is the notice period at eClerx in Customer Success, Service & Operations Department in Pune?
According to AmbitionBox, 33% of the eClerx employees in Customer Success, Service & Operations Department in Pune reported a notice period of 1 Month, 33% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 708 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at eClerx , Pune is INRunlock blur . Salary estimates are based on 1.6k eClerx latest salaries received from various employees of eClerx.

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