Ebixcash Global Services Customer Service Advisor salaries in Customer Success, Service & Operations in India

Likes

Work life balance is good , other wise nothing is there .

Dislikes

Less salary , worst worst worst worst management I ever seen , delay of salary almost holding salary 15 days . No supports from HR , treated employees like not human.. HR are there when we submitted our feedback form which is not good.

Likes

Nothing

Dislikes

...e at this company, which lasted exactly 10 months, I encountered several issues. Firstly, within the first month of joining, I didn't receive my 7 days' salary. Despite raising this concern with HR every month for the entirety of my employment, they continuously assured me it would be included in the next salary. Unfortunately, after 10 months, I still hadn't received it, and it became apparent they were not being truthful. Each month on the 7th, we would approach HR about this matter, but they seemed indifferent and biased towards certain individuals within the company due to internal politics. I prefer not to disclose specific names of HR personnel. Moving on to management and internal politics, there seemed to be a lack of focus on assessing individual performance. Instead, attention was directed towards monitoring other teams' activities, a responsibility that should have been managed by the respective Team Leaders (TLs) and Managers. I believe they can identify the team I'm referring to from this review, and I hope they reconsider their approach. For personal reasons, I decided to resign from my position without serving the notice period. I informed my TL, Manager, and HR, and provided the requested documents. However, they labeled me as absconded and withheld both my salary and leave. This treatment was unfair and unwarranted. These are just a few examples of the issues prevalent within the company. I urge anyone considering employment here to thoroughly evaluate their decision, as the company lacks transparency and may even fail to provide training salary.

Likes

... fraud company. The working environment is very bad. Hr policies is the worsted. Salary part is the worsted. Management is super fraud.

Dislikes

Each and every thing in this company is worst so i would recommend each and every employees please don't join this Ebixcash company.

Likes

Nothing 😡

Dislikes

Package was very less because of my previous package, I'm still suffering to get a good package because according to market standards I'm getting some persent hike which is also very less. They didn't even provide offer letter at time of joining and resignation they given my experience letter after 8 months I went three times to office to collect my experience letter. Working in ebixcash was worst experience literally worst hr and management team.

Likes

Nice place ro learn recommended for freshers who want to improve communication Skills

Dislikes

Lots of pressure giving to agents Less salary,salary issue leave issue whenever they want they are changing leaves for agents not giving proper week offs