Dunzo Senior Customer Service Associate Salaries by 4 Employees (Updated 2025)

1 - 7 years exp.

₹3.5 Lakhs - ₹3.6 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

At par with the average Senior Customer Service Associate Salary in Internet Companies for 1 - 7 years of experience

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Last Updated: 18 Feb 2025

Companies similar to Dunzo for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
BlackBuck Senior Customer Service Associate Salary 2 - 4 years exp. (5 salaries)	₹2.1 L/yr - ₹3.1 L/yr 25% less
Swiggy Senior Customer Service Associate Salary 1 - 5 years exp. (4 salaries)	₹3 L/yr - ₹7 L/yr 20% more
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Urban Company Senior Customer Service Associate Salary 2 - 4 years exp. (3 salaries)	₹2.5 L/yr - ₹4.4 L/yr 11% less
Teleperformance Senior Customer Service Associate Salary 0 - 9 years exp. (1.1k salaries)	₹1.1 L/yr - ₹5.2 L/yr 1% more
Firstsource Solutions Senior Customer Service Associate Salary 0 - 6 years exp. (955 salaries)	₹1 L/yr - ₹5.5 L/yr 18% less

Senior Customer Service Associate salary at Dunzo ranges between ₹3.5 Lakhs to ₹3.6 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 4 latest salaries received from various employees of Dunzo.

Experience wise Dunzo Senior Customer Service Associate salaries

Last Updated: 18 Feb 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
2 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
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3 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
4 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
5 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
6 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
7 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr

View all

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Salary related reviews for Dunzo

Delivery Boy in Mumbai

Full Time

Other Department

1.0

• posted on 07 Nov 2023

4.0

for Salary and Benefits

Likes

Rates are good for long distance task only.

Salary - Good

+1 more

Dislikes

I dont like current rates changes for delivery partner. 10rs task bonus of evry task. Reduce task rates and boost doesn't add in incentives. Low rates of batching tasks. And must provide returned task to home coz daily we have to go more than 10 km for returned towords home.

Skill development - Bad

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• posted on 10 Dec 2023

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It's a good startup.

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...t Learn anything from failures. All decisions are been taken from head office. Salary is credited on regular basis on same date. Delay in salary is informed very late.

Salary - Bad

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Android Developer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

1.0

• posted on 30 Sep 2023

1.0

for Salary and Benefits

Likes

Nothing at all

Dislikes

...cs at the highest echelons. 3. If you're thinking about joining. think again. 4. Prepare for relentless toil, sometimes without pay, only to be blindsided by their so-called "cost reduction" charade. 5. They Lack both scale and tech to compete. I've witnessed the whole debacle. They are just keeping their ship afloat through copy and paste work done by others. 6. The leadership is a sorry bunch - inept and perpetually half-asleep at the wheel. 7. Don't hold your breath for substantial raises; single-digit increments mean monetary stagnation.

Salary - Bad

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Not Working (working remotely)

Full Time

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1.0

• posted on 07 Nov 2024

1.0

for Salary and Benefits

Likes

NOTHING TO LIKE...FRAUD COMPANY....THEY DONT PAY SALARY, DONT PAY FNF...AND DONT RESPOND....THEY ARE CRIMINALS

Dislikes

DONT JOIN .....THEY RE FRAUD AND CRIMINALS........THEY DONT PAY SALARY....NO FNF EVEN IF U SERVE UR NOTICE PERIOD.....PATHETIC...HR DEPT SUCKS....THEY DONT RESPOND........

Salary - Bad

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• posted on 07 May 2023

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for Salary and Benefits

Likes

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Salary - Excellent

Dislikes

Favouritism by Ops Head in Mumbai, Ops Head was hired from different background don’t we knew any thing about ground level, Even HRBP knows about the favouritism but no action. Those who raised the voice where laid off in a name of Business call

Job security - Bad

+4 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Dunzo Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Dunzo ?

The average salary of a Senior Customer Service Associate at Dunzo in India typically ranges from ₹3.5 Lakhs to ₹3.6 Lakhs per year, depending on experience (from 1 year to 7 years).

The top 10% of Senior Customer Service Associate at Dunzo earn more than ₹3.6 Lakhs per year, and the top 1% earn over ₹3.6 Lakhs per year. Senior Customer Service Associate Salaries at Dunzo can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Dunzo employees in India.

What is the estimated take home salary of a Senior Customer Service Associate at Dunzo in India?

The estimated take-home salary of a Senior Customer Service Associate at Dunzo in India typically ranges from ₹25,751 to ₹27,179 per month. This is based on the average salary range of ₹3.5 Lakhs to ₹3.6 Lakhs per year for employees with experience ranging from 1 year to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Dunzo. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Dunzo for Senior Customer Service Associate in India?

Swiggy	₹3.0 Lakhs to ₹7.0 Lakhs per year
Teleperformance	₹1.1 Lakhs to ₹5.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Dunzo, depending on the role and experience level.

What is the salary of a Senior Customer Service Associate in companies similar to Dunzo in India?

The salary of a Senior Customer Service Associate at companies similar to Dunzo in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Urban Company	₹2.5 Lakhs to ₹4.4 Lakhs per year
Firstsource Solutions	₹1.0 Lakhs to ₹5.5 Lakhs per year
BlackBuck	₹2.1 Lakhs to ₹3.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Associate at Dunzo in India?

The salary growth for a Senior Customer Service Associate at Dunzo depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Associate can expect the following growth trajectory at Dunzo:

Experience	Average Salary Range
1 year	₹3.2 Lakhs to ₹4.0 Lakhs per year
2 years	₹3.2 Lakhs to ₹4.0 Lakhs per year
3 years	₹3.2 Lakhs to ₹4.1 Lakhs per year
4 years	₹3.2 Lakhs to ₹4.1 Lakhs per year

and so on.

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Dunzo Senior Customer Service Associate Salaries

Dunzo Senior Customer Service Associate salary in India ranges between ₹3.5 Lakhs to ₹3.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Dunzo latest salaries received from various employees of Dunzo.