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3.8

based on 2.6k Reviews

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Customer Success, Service & Operations

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DTDC Express Customer Success, Service & Operations Department Salaries in India

based on 1.1k latest salaries
Designation Avg Annual Salary Open Jobs

Operations Executive

0 - 7 years exp. (62 salaries)
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₹1.2 L/yr - ₹3.9 L/yr

Operation Assistant

0 - 7 years exp. (56 salaries)
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₹1 L/yr - ₹3.3 L/yr

Branch Manager

0 - 10 years exp. (37 salaries)
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₹3 L/yr - ₹6.1 L/yr

CRM Executive

0 - 8 years exp. (30 salaries)
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₹1.8 L/yr - ₹4.7 L/yr

Starting your career? Discover DTDC Express fresher salaries in India

Customer Support Executive

0 - 5 years exp. (26 salaries)
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₹1.3 L/yr - ₹3 L/yr

Senior Executive Operations

0 - 12 years exp. (25 salaries)
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₹2.5 L/yr - ₹5.3 L/yr

Customer Care Executive

0 - 7 years exp. (23 salaries)
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₹1.1 L/yr - ₹3.1 L/yr

Customer Service Executive

1 - 6 years exp. (23 salaries)
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₹1.1 L/yr - ₹2.8 L/yr

Operations Manager

1 - 13 years exp. (20 salaries)
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₹2.4 L/yr - ₹9.1 L/yr

Computer Operator

1 - 5 years exp. (15 salaries)
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₹1.3 L/yr - ₹3 L/yr

Area Manager

5 - 12 years exp. (14 salaries)
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₹3.9 L/yr - ₹7.2 L/yr

Operation Supervisor

0 - 7 years exp. (13 salaries)
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₹1.5 L/yr - ₹3.2 L/yr

Channel Management Officer

1 - 10 years exp. (11 salaries)
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₹2.2 L/yr - ₹5 L/yr

Supervisor

0 - 7 years exp. (11 salaries)
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₹1.5 L/yr - ₹3 L/yr

Data Entry Operator

1 - 7 years exp. (10 salaries)
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₹1 L/yr - ₹3 L/yr

Assistant Branch Manager

1 - 5 years exp. (10 salaries)
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₹3 L/yr - ₹4.8 L/yr

IT Executive

3 - 9 years exp. (10 salaries)
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₹1.9 L/yr - ₹4 L/yr

Office Assistant

1 - 8 years exp. (10 salaries)
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₹1.2 L/yr - ₹2.4 L/yr

Manager - CRM

4 - 20 years exp. (10 salaries)
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₹4 L/yr - ₹6.8 L/yr

Receptionist

1 - 8 years exp. (9 salaries)
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₹1 L/yr - ₹2.5 L/yr

Last Updated: 17 Dec, 2024

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1w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for DTDC Express

3.4

Rated by 494 employees for salary & benefits

Customer Call Agent in Samalkha, Delhi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 03 Feb 2022
1.0
 for  Salary and Benefits

Likes

Employee gets salary on time 3rd day of month

Dislikes

*No proper management, *politics like they makes an illiterate person as Team Leader or you can say gives promotion who even doesn't know how to communicate, *salary is very less no increment they increase like 400-500 per year like seriously, *They are not willing to give employees leaves they don't care they just want an employee in the office anyhow

read more

Area Operation Manager in Chennai

Customer Success, Service & Operations Department

4.0
  •  posted on 11 Jan 2018
3.0
 for  Salary and Benefits

Likes

Career growth, job security, learning, team work are some of the parameters which i would say is good while working with them..

read more

Dislikes

work-life balance, work environment, salary, politics are some which i dislike about the company..

read more

Management Staff in Pune

Full Time

 · 

Finance & Accounting Department

5.0
  •  posted on 14 Dec 2024
4.0
 for  Salary and Benefits

Likes

...environment.  Job security: Some say that DTDC Express offers good job security.  Salary: Some say that DTDC Express pays salaries on time.  Opportunities: Some say that DTDC Express offers good opportunities for freshers.  Teamwork: Some say that teamwork helps navigate through the work..

read more

Assistant Marcom Manager in Kolkata

Full Time

 · 

Marketing & Communication Department

4.0
  •  posted on 27 Sep 2024
4.0
 for  Salary and Benefits

Likes

On time salary…no extra pressure. Work life balance. Appreciation from seniors. Motivational behaviours from seniors.

read more

Dislikes

Huge problem with skill development. Other facilities like TA(3rs /km) for Jm grade,food -400/day for office trip, medical facilities etc are very less!!

read more

Branch Manager in Siliguri

Full Time

 · 

Procurement & Supply Chain Department

3.0
  •  posted on 16 Sep 2024
3.0
 for  Salary and Benefits

Likes

...to grab knowledge from every segment. Some people are really nice. Team is good. Best part is Salary on time. Culture is good. Job pressure is there yet feels like Govt job. Company is fast moving now.

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Dislikes

Some people of this company are working hard and few are not even know how to work. There are many people holds senior position in this company who are worth less and good for nothing. There are so many nepotism and politics behind the straight people.

read more
see more salary related reviews

DTDC Express interview questions by designations

Operations Executive (9)Senior Executive Operations (6)Branch Manager (6)Operation Assistant (4)
View all 127 interview experiences
More about working at DTDC Express

DTDC Express Salary FAQs

How much does DTDC Express pay per year?
The average DTDC Express salary ranges from approximately ₹1 Lakh to ₹1.4 Lakh per year for a System Work and ₹32 Lakhs to ₹44.1 Lakhs per year for a General Manager. Salary estimates are based on 1.1k DTDC Express salaries received from various employees of DTDC Express. DTDC Express employees rate the overall salary and benefits package 3.4/5 stars.
What is the highest salary in DTDC Express?
The highest-paying job at DTDC Express is a General Manager with a salary of ₹32 Lakhs to ₹44.1 Lakhs per year. The top 10% of employees earn more than ₹9.07 lakhs per year. The top 1% earn more than a whopping ₹27.94 lakhs per year.
What is the minimum salary in DTDC Express?
Minimum salary at DTDC Express depends on the role you are applying for. For Operation Assistant the minimum salary is ₹1 Lakh to ₹3.5 Lakhs per year, and for Operations Executive the minimum salary is ₹1 Lakh to ₹4 Lakhs per year and so on.
What is the salary package for freshers in DTDC Express?
The average salary at DTDC Express for freshers varies from ₹1.6 Lakh to ₹2.7 Lakhs per year for Customer Care Executive and ₹2 Lakhs to ₹5.1 Lakhs per year for Branch Manager.
What is the notice period at DTDC Express in Customer Success, Service & Operations Department?
According to AmbitionBox, 52% of the DTDC Express employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 43% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 1.3k responses on AmbitionBox in last 2 years.

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DTDC Express Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at DTDC Express is INRunlock blur . Salary estimates are based on 1.1k DTDC Express latest salaries received from various employees of DTDC Express.

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