Dot & Key Senior Customer Service Representative salaries in Kolkata

Likes

Good and supportive co-workers.

Dislikes

...enced top management, unsupportive HODs and even worst HR. No work life balance. Employees are forced to work overtime without pay or benefits.

Likes

...ing new skills 2. Ample amount of growth opportunities 3. Proper work culture 4. Competitive salary and benefits 5. In-hand exposure of working with Industry experts

Dislikes

Nothing to dislike as of now

Likes

...om a competitor brand hence she had knowledge in what she does. Learnt from her. Salary was good

Dislikes

Let me make a list: 1. The office is horrible. No AC in a humid city like Kolkata. The office space is small 2. The founder doesnt know what he wants, he is a manchild with a lot of money! No vision, only wants to do what competitor brands do. HIGH Levels of baseless Favourism. No professionalism, bangs the table and screams in meetings just because he doesnt like copies. Comes back to what he had already approved within 2days No approval on timely basis. Extensively rude. 3. There isn’t any management, HR ethics is absent. They will change places if they suspect you bonding with your collegue next to you, yeah right! Welcome to school. HR policies are shit, no employee benefits , no welness program. 4. Attrition rate is so high

Likes

I just joined 3 months ago as GM MT. The amount of freedom I got from management in implementing strategies, getting trust on Bold decisions making for business and Freedom on design the process & P&L strategies are unmatched. I rarely got such type of freedom and trust in such a short period.

Dislikes

It’s too early to any comment now . But can improve the hierarchy structure in more better way to streamline professionalism.

Likes

Dot and key fosters collaborative, team oriented environment. The company values employees efforts making work feel motivating. The company prioritize work life balance and respect personal time.

Dislikes

Nothing to dislike as company offers positive environment, offers supportive work culture. Dot and Key is continuously evolving making it an inspiring place to work.