Dell Technical Support Specialist salaries in Hyderabad / Secunderabad

Likes

... because I work here, the knowledge this process and company gives is immense. Salaries are the best in Dell, you would certainly get great benefits in terms of Salary, Hike, bonus. Bonus is absolutely the best as you would never imagine how much you would get( a lot) Policies are in place, there are something that some might not like, but we can say there is nothing in this world without a pro and a con. Hence working in this place is considered the best in my experience and would love to know if Dell would receive an award and would be the happiest if it does. P.S. I know this is a long review coz I love working in Dell even though I have left the company I still desire to work in the future( diff. profile)

Dislikes

In my opinion there is no politics in which ever team I was working and have not seen anything like that in my 2 years tenure with any teams or management. Trainings are a little hassle as you do not get classroom trainings on production floor, all you get is a PDF file or a link to learn about the new topics or technology while at work. However, trainings initially is fun as they do have labs to work on both physical systems or virtual. A Lot of cross skillings within profile or outside, they can move us from one profile to another as per the requirement. Work life balance is a little rough during the week as the work goes on for hours and that makes us to sit in front of the system for hours together which sometimes makes us forget in taking breaks. But unlike other companies, I dont see my management calling me on weekends(which is good).

Likes

Company specially in technical support line becoming worst day by day management do not want to listen.

Dislikes

... of micromanagement they are doing creating horrible environment on daily basis. I know one thing one day if people get any other opportunity even if at same salary they will leave. Most of them are working because they know they can not get job anywhere else that is kind of learning company is providing. That is the kind of people this company wants to work with.

Likes

Timing is little flexible

Dislikes

...ch of politics No recognition on your innovations Very less hike & no promotion No matching of salary according to market standards Contractors get more salary compared to full time employee So much of favourism Too much work & mental pressure They will not approve for internal job switch

Likes

Good company... my experience is very awesome.....good hike as per the performance n bonus n appraisals.......but as every organization has its pros n cons it has it thou.......we can ignore the cons as the benefit will overcome it......

Likes

Job security is good.

Dislikes

No Hike, No promotion after working like anything.. Always have to heard about a sentence, “you have to be a smart worker”… Not sure what is the definition of smart work according to the Management.