Datamatics Global Services Customer Success, Service & Operations Department Salaries in Nashik

Likes

Nothing to like.

Dislikes

...ake break on lunch time. They are allow to take a medical leave more than 2days. They hold my salary just because I am hospitalised and I take a leave more than 3days. They doesn't give me salary of my working days but they cutted PF from my account on that time when I need money. Is it right? Why we do job? If we are not getting money they what is the need of that job? We are employees not a workers. There is no professional environment. Even team leaders are talking non professional with employees. They targeting someone and then try to make that employee alone. There if employee already left their job but still they use employee's details and run account for showing number of employees.

Likes

Good work enviironment and culture termmates are supportive and the managementus transparent.

Dislikes

there is a lot of politics and the management doesn't addreas our issues.salary is decent but career growth is slow.

Likes

Its good for learning for freshers but not for the longer period bcuz there is lot off salary issue they not give increment properly and not appreciate work or employees.

Dislikes

There is working equipment like mouse keyboard chairs all desktop chairs all are problematic. They are ignore or avoid issues of employees.

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

Over Time Allowance - 70 per hour Night Shift Allowance - 100 per day Multiple Shift Timings Good only for Freshers

Dislikes

IDFC First Bank Loan Process - Seepz No Proper Break Timing Small Canteen No Holidays on Festivals Very Less Salary Brain Exertion More than Work