Crossword Bookstores Senior Customer Care Associate salaries in India

Likes

Good work environment and culture. Team mates are supportive. Company policies are good appraisals are fair and they give good salary hike and bonus.

Dislikes

There is a lot of politics. Salary is decent but career growth is slow.

Likes

Good work environment and culture teammates are supportive . company policies are good.

Dislikes

Nothing management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

Likes

When I was working at crossword my superior and management are good they give me special training for each and every thing seniors Harsh Parashar he support me lot on that time Kamlesh Pal is my area manager he is also well behaviour and understanding for all thing and support like a co-staff. When I was join the Crossword Book Store in 2015 working atmosphere is very good and I love work in this management I gals to be a part of crossword on that time. I’m learning so many things and pass the appraisal RBI & after 1 yrs I also pass my Product Consultant (PC) ASSESSMENT In these 3yrs Idarn lots of thing and improve my skills. The comapny gave me lots of lesson knowledge progress and build new relation.

Dislikes

... was passed my Procduct Consultant (PC) assessment when I clear the assessment Kartik Patil who give the salary to all department and release amount fo appraisal and RBI he didn’t give me my 8500 amount.I talk to upper management and he but they are leave the company on that time or changing Kartik was not listening me and he hold my amount on that time in 2019 no body response me and don’t release my amount yet.

Likes

A poor company to work with. No training and motivational work for their employees. Nd they always blame their store team for everything. No job security nd high attrition. Terrible

Dislikes

Compensation is bad, work pressure is too much. Really bad company to work with. managers don't value individual work and mostly r biased towards their religion. For practicing their religion beliefs they can go nd take 50 days leave nd go to haj. But if their junior ask for leave for 3 days they don't listen. Really bad. No on job training given.

Likes

Crossword is a best work place to work in with a team. Here work culture is very good. Team members here are reliable and helping in nature. Grievances here are listned and effective solution is provided with. Organisation is really a best mid-sized work place to work.

Dislikes

When it comes to salary and appraisal one may get disappointed. Salary is a little low here. Career growth in accounts section is poor as many job responsibilities are done by others and therefore I don't learn those things like petty supplier booking in oracle, vendor payments in oracle etc. Management sometimes takes too long to take decisions. But overall it's a good place.