convergys india services Mumbai Salaries by 50+ Employees

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Customer Success, Service & Operations Engineering - Hardware & Networks

Designation	Avg Annual Salary	Open Jobs
Technical Support Associate 2 - 5 years exp. · Mumbai (5 salaries)	₹3.6 L/yr - ₹6 L/yr
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Accounts Payable Supervisor 15 - 24 years exp. · Mumbai (4 salaries)	₹9.3 L/yr - ₹11.9 L/yr
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Assistant Accounts Manager 15 - 22 years exp. · Mumbai (3 salaries)	₹9.3 L/yr - ₹11.9 L/yr
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Team Lead 7 - 8 years exp. · Mumbai (AmbitionBox Estimate)	₹4.2 L/yr - ₹10 L/yr
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Support Engineer 5 - 6 years exp. · Mumbai (AmbitionBox Estimate)	₹5.3 L/yr - ₹6.2 L/yr
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Service Advisor 2 - 4 years exp. · Mumbai (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
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Senior Customer Service Executive 5 - 8 years exp. · Mumbai (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.4 L/yr
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Customer Care Officer 2 6 - 11 years exp. · Mumbai (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr
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Technical Support Advisor 2 5 - 7 years exp. · Mumbai (AmbitionBox Estimate)	₹6 L/yr - ₹7.7 L/yr
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Assistant Manager Transport 20 years exp. · Mumbai (AmbitionBox Estimate)	₹5.9 L/yr - ₹7.5 L/yr
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Front Office Executive 18 years exp. · Mumbai (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
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Supervisor 1 year exp. · Mumbai (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.8 L/yr
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Accountant 15 years exp. · Mumbai (AmbitionBox Estimate)	₹9.3 L/yr - ₹11.9 L/yr
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Administration Officer 8 years exp. · Mumbai (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
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Universal Trainer 9 years exp. · Mumbai (AmbitionBox Estimate)	₹5.7 L/yr - ₹7.2 L/yr
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Senior Team Leader 9 years exp. · Mumbai (AmbitionBox Estimate)	₹7.5 L/yr - ₹8.4 L/yr
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Team Coach 15 years exp. · Mumbai (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.9 L/yr
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Senior Technical Consultant 9 years exp. · Mumbai (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
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RTA 2 years exp. · Mumbai (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
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Manager OPS 17 years exp. · Mumbai (AmbitionBox Estimate)	₹18.5 L/yr - ₹23.6 L/yr
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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Salary related reviews for convergys india services

4.0

Rated by 9 employees for salary & benefits

Lead Operator in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 13 Sep 2024

2.0

for Salary and Benefits

Likes

Nothing as such except environment

Skill development - Excellent

+2 more

Dislikes

Recruitment is done on basis of our salary only not perks, so requesting candidates to confirm perks first as some PROCESS might you less than your previous CTC INCLUDING PERKS

Salary - Poor

+3 more

Technical Support in Gurgaon / Gurugram

Full Time

Marketing & Communication Department

3.0

• posted on 14 Apr 2022

3.0

for Salary and Benefits

Likes

On time salary and WFH option still going on which is a big plus as the world is moving towards it.

Job security - Excellent

Dislikes

Hike is very less infact meagre hike less scope for career growth or skill developement is non existant

Skill development - Poor

+3 more

Customer Care Executive in Gurgaon / Gurugram

Customer Success, Service & Operations Department

5.0

• posted on 30 Apr 2021

3.0

for Salary and Benefits

Likes

...ple are really helpful and do understand that home is also as important as work. The only issue can be the salary. There can be lot of deductions which we don't expect. And sometimes the work load get over the head.

Skill development - Excellent

+5 more

Team Lead Operations in Gurgaon / Gurugram

Operations Department

5.0

• posted on 23 Mar 2018

3.0

for Salary and Benefits

Likes

Transport was ofcourse number 1. I loved environment and culture. Policies are people friendly. I loved those 5 years i have spent with Convergys overall.

Skill development - Excellent

+4 more

Dislikes

Salary structure is not satisfactory. Take this feedback from everyone and this is true. At the end everyone works for salary.

Sales Associate in Gurgaon / Gurugram

Chat Process Department

4.0

• posted on 13 Nov 2020

3.0

for Salary and Benefits

Likes

...de for chilling when you are free or say when you have the break time from work. Company policies are good, appraisals are fair and provide fair salary for the beginners. Overall a good company I had worked for.

Skill development - Good

+2 more

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convergys india services interview questions by designations

Technical Advisor (2)Technical Support Engineer (2)Chat Support Executive (2)Process Associate (1)

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convergys india services Salary FAQs

How much does convergys india services pay to its employees?

The average annual salary at convergys india services varies depending on the role, experience, and location. The salary ranges for some popular designations at convergys india services, are as follows:

Technical Support Associate	₹3.6 Lakhs to ₹6 Lakhs per year
Accounts Payable Supervisor	₹9.3 Lakhs to ₹11.9 Lakhs per year
Assistant Accounts Manager	₹9.3 Lakhs to ₹11.9 Lakhs per year
Team Lead	₹4.2 Lakhs to ₹10 Lakhs per year

The highest-paying role, Senior Operations Manager, earns between ₹19.5 Lakhs to ₹24.5 Lakhs per year. The top 10% of employees earn more than ₹10 Lakhs per year, and the top 1% earn over ₹25.5 Lakhs per year. Salaries at convergys india services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These salary estimates are based on data from 54 salaries submitted by convergys india services employees. convergys india services is rated 4.0 out of 5 stars by its employees on the salary and benefits parameter.

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Average annual salary in convergys india services , Mumbai is INR . Salary estimates are based on 50+ convergys india services latest salaries received from various employees of convergys india services.