Concentrix Corporation Kolkata Senior Customer Service Representative Salaries by 70+ Employees (Updated 2025)

1 - 6 years exp.

₹1.8 Lakh - ₹4.4 Lakhs

Avg. annual salary

Monthly In-hand Salary

13% less than the average Senior Customer Service Representative Salary in BPO Companies for 1 - 6 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Representative Salary 1 - 6 years exp. (50 salaries)	₹2 L/yr - ₹4.4 L/yr
Finance & Accounting Senior Customer Service Representative Salary 2 - 6 years exp. (6 salaries)	₹2.2 L/yr - ₹3.2 L/yr
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CSR & Social Service Senior Customer Service Representative Salary 1 - 2 years exp. (3 salaries)	₹1.8 L/yr - ₹3.2 L/yr
Human Resources Senior Customer Service Representative Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹2.3 L/yr - ₹3.2 L/yr
Engineering - Software & QA Senior Customer Service Representative Salary 3 years exp. (AmbitionBox Estimate)	₹2 L/yr - ₹3.3 L/yr

Last Updated: 2 Apr 2025

Companies similar to Concentrix Corporation for Senior Customer Service Representative in Kolkata

Concentrix Corporation Senior Customer Service Representative Salary

1 - 6 years exp. (75 salaries)

₹1.8 L/yr - ₹4.4 L/yr

Company name	Avg Annual Salary	Open Jobs
Teleperformance Senior Customer Service Representative Salary 0 - 6 years exp. (11 salaries)	₹1.8 L/yr - ₹4.1 L/yr 10% more	2 job openings
TTEC India Senior Customer Service Representative Salary 3 - 6 years exp. (4 salaries)	₹3.2 L/yr - ₹3.6 L/yr 14% more
Login to view exact salary
Lifestyle Senior Customer Service Representative Salary 3 - 8 years exp. (10 salaries)	₹1.8 L/yr - ₹2.7 L/yr 32% less
Wipro Senior Customer Service Representative Salary 2 - 6 years exp. (10 salaries)	₹2.1 L/yr - ₹4.5 L/yr 17% more
OnProcess Technology Senior Customer Service Representative Salary 3 - 8 years exp. (5 salaries)	₹2.3 L/yr - ₹2.4 L/yr 27% less

Senior Customer Service Representative salary at Concentrix Corporation ranges between ₹1.8 Lakh to ₹4.4 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 75 latest salaries received from various employees of Concentrix Corporation.

Latest annual salaries shared by Concentrix Corporation Senior Customer Service Representative in Kolkata

4d ago

₹3 Lakhs

1 year exp.

1w ago

₹4.1 Lakhs

2 years exp.

2w ago

₹3.5 Lakhs

3 years exp.

1mo ago

₹3 Lakhs

2 years exp.

1mo ago

₹3.1 Lakhs

3 years exp.

2mo ago

3 years exp.

2mo ago

2 years exp.

2mo ago

2 years exp.

2mo ago

3 years exp.

2mo ago

6 years exp.

Experience wise Concentrix Corporation Senior Customer Service Representative salaries in Kolkata

Last Updated: 2 Apr 2025

Experience	Avg Annual Salary
1 year (4 salaries)	₹1.8 L/yr - ₹3 L/yr
2 years (18 salaries)	₹2.1 L/yr - ₹4.1 L/yr
Login to view exact salary
3 years (25 salaries)	₹2 L/yr - ₹3.5 L/yr
4 years (8 salaries)	₹2 L/yr - ₹3.3 L/yr
5 years (11 salaries)	₹2 L/yr - ₹4.4 L/yr
6 years (9 salaries)	₹2 L/yr - ₹4.4 L/yr

View all

Similar Designation salaries in Concentrix Corporation

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Customer Service Executive Salary

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Senior Associate Salary

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₹1.8 L/yr - ₹6 L/yr

Customer Service Associate Salary

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₹1.35 L/yr - ₹5.62 L/yr

Customer Support Executive Salary

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₹1 L/yr - ₹4.5 L/yr

Customer Service Representative Salary

(135 salaries)

₹1.15 L/yr - ₹4.75 L/yr

Senior Customer Service Executive Salary

(100 salaries)

₹0.85 L/yr - ₹5 L/yr

Senior Process Associate Salary

(49 salaries)

₹2.15 L/yr - ₹5.6 L/yr

Customer Support Associate Salary

(43 salaries)

₹1.35 L/yr - ₹4 L/yr

Back Office Executive Salary

(25 salaries)

₹1.7 L/yr - ₹3 L/yr

Top skills at Concentrix Corporation for Senior Customer Service Representative

International Voice Process US Shift customer care customer support voice process international bpo US Process

Salary related reviews for Concentrix Corporation

3.6

Rated by 16 employees for salary & benefits

Senior Customer Service Representative in Kolkata

Customer Success, Service & Operations Department

4.0

• posted on 11 Aug 2018

2.0

for Salary and Benefits

Likes

The work environment is awesome... Employees are friendly and adequate support is available as and when required..

Job security - Excellent

+1 more

Dislikes

Salary gets credited on time however, the pay structure is not as expected.. Also, there are lesser opportunities of growth for a fresher... Lesser shift and time-off flexibility..

Salary - Poor

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

1.0

• posted on 15 Mar 2024

1.0

for Salary and Benefits

Likes

There's nothing to appraise about this company.

Dislikes

... poor performance and threatens that he don't give a damn if we report to HR. 3. The salary structure is horrible, they don't even give appraisals to any long term employees. Typical chindi types company who don't even take out a penny from their pocket. 4. Ladies/gentlemen if you're thinking to join this company beware of the half day leaves, this is very common once you are on the production. Even if it's your 7.9 hrs of hardwork in org. instead of 8, dude get ready to marked as a half leave/day. 5. Lots and lots of lies: in the starting they hired me stating that its a up selling job and ended up in sales job and dude they squeeze each and every blood and sweat to make a sale from you and they want your target to be met at any cost.

Salary - Bad

+6 more

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 05 Sep 2023

5.0

for Salary and Benefits

Likes

For freshers, cnx is the best place to learn how to grow in Career. The management is so helpful in every prospect. For experienced candidates, cnx is the best place to work in every prospect.

Salary - Excellent

+6 more

Dislikes

I don't nothing so much to talk in dislikes. But for freshers, salary is little bit low however you learn lots of things from Concentrix and after working here you will get too much hike because of the name of Concentrix. If you join concentrix as a experienced candidate you are at the awesome place so regreat to work to join or work with Concentrix.

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 19 Jan 2023

3.0

for Salary and Benefits

Likes

Management who they resolve and take care of everything

Skill development - Excellent

+3 more

Dislikes

Salary package if u start your carrier with cnx after giving 3.5 years I’m still struggling when I got many awards for being excellent in production

Senior Customer Service Representative in Gurgaon / Gurugram

Marketing & Communication Department

5.0

• posted on 26 May 2022

3.0

for Salary and Benefits

Likes

So the working environment is very good. If you are a smart person and if you want to grow in this field then concentrix is the best company.

Skill development - Excellent

+5 more

Dislikes

The main things was there compensation packages in internal promotion otherwise everything is good over there

see more salary related reviews

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What people are saying about Concentrix Corporation

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a client success business consultant

Looking for a Job in Consulting Plz help

Hi Everyone, I am currently working as a Client Success & Business Consulting Professional with 9.41 LPA CTC and actively looking for opportunities in a similar role. I have experience in AI tools, process improvement, Lean Six Sigma, and transformation projects. I am open to location changes and looking for an opportunity urgently. If there are relevant openings in your organization, I would appreciate a referral. Please feel free to comment or DM if you can help. Thanks in advance! #ClientSuccess #BusinessConsulting #JobSearch #Referral #AI #ProcessImprovement #Transformation #LeanSixSigma

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Concentrix Corporation Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Concentrix Corporation in Kolkata?

The average salary of a Senior Customer Service Representative at Concentrix Corporation in Kolkata typically ranges from ₹1.8 Lakhs to ₹4.4 Lakhs per year, depending on experience (from 1 year to 6 years).

The top 10% of Senior Customer Service Representative in Kolkata at Concentrix Corporation earn more than ₹3.4 Lakhs per year, and the top 1% earn over ₹4.4 Lakhs per year. Senior Customer Service Representative Salaries at Concentrix Corporation can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 70+ Concentrix Corporation employees in India.

What is the estimated take home salary of a Senior Customer Service Representative at Concentrix Corporation in Kolkata?

The estimated take-home salary of a Senior Customer Service Representative at Concentrix Corporation in Kolkata typically ranges from ₹22,394 to ₹23,871 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹4.4 Lakhs per year for employees with experience ranging from 1 year to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 70+ salaries received from various employees of Concentrix Corporation. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Senior Customer Service Representative at Concentrix Corporation in Kolkata?

To be a Senior Customer Service Representative at Concentrix Corporation in Kolkata, the key skills required include:

- International Voice Process
- US Shift
- customer care
- customer support
- voice process

These skills are highly valued at Concentrix Corporation and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Concentrix Corporation for Senior Customer Service Representative in India?

Wipro	₹2.1 Lakhs to ₹4.5 Lakhs per year
TTEC India	₹3.2 Lakhs to ₹3.6 Lakhs per year
Teleperformance	₹1.8 Lakhs to ₹4.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Concentrix Corporation, depending on the role and experience level.

What is the salary of a Senior Customer Service Representative in companies similar to Concentrix Corporation in Kolkata?

The salary of a Senior Customer Service Representative at companies similar to Concentrix Corporation in Kolkata varies, depending on the role, experience, and company size. Here are the typical salary ranges:

OnProcess Technology	₹2.3 Lakhs to ₹2.4 Lakhs per year
Lifestyle	₹1.8 Lakhs to ₹2.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Representative at Concentrix Corporation in Kolkata?

The salary growth for a Senior Customer Service Representative at Concentrix Corporation in Kolkata depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Representative in Kolkata can expect the following growth trajectory at Concentrix Corporation:

Experience	Average Salary Range
1 year	₹1.8 Lakhs to ₹3.0 Lakhs per year
2 years	₹2.1 Lakhs to ₹4.1 Lakhs per year
3 years	₹2.0 Lakhs to ₹3.5 Lakhs per year
4 years	₹2.0 Lakhs to ₹3.3 Lakhs per year

and so on.

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Concentrix Corporation Senior Customer Service Representative Salaries in Kolkata

Concentrix Corporation Senior Customer Service Representative salary in Kolkata ranges between ₹1.8 Lakh to ₹4.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 75 Concentrix Corporation latest salaries received from various employees of Concentrix Corporation.