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Concentric

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3.9

based on 143 Reviews

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New Delhi
Customer Success, Service & Operations

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Concentric Customer Success, Service & Operations Department Salaries in New Delhi

based on 35 latest salaries
Designation Avg Annual Salary Open Jobs

Team Manager

7 - 8 years exp. · New Delhi (AmbitionBox Estimate)
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₹8.1 L/yr - ₹10.4 L/yr

Customer Service Advisor

1 year exp. · New Delhi (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.7 L/yr

Technical Support Executive

1 - 4 years exp. · New Delhi (AmbitionBox Estimate)
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₹3.5 L/yr - ₹5.5 L/yr

Chat Support Executive

0 - 1 year exp. · New Delhi (AmbitionBox Estimate)
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₹2.7 L/yr - ₹2.9 L/yr

Starting your career? Discover Concentric fresher salaries in India

Senior Technical Advisor

1 - 10 years exp. · New Delhi (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Team Lead

2 - 6 years exp. · New Delhi (AmbitionBox Estimate)
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₹4.2 L/yr - ₹5.4 L/yr

Senior Associate

3 - 4 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Email Executive

1 - 3 years exp. · New Delhi (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Email Support Executive

1 year exp. · New Delhi (AmbitionBox Estimate)
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₹2.3 L/yr - ₹3 L/yr

Senior Quality Lead

5 years exp. · New Delhi (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Senior Team Leader

12 years exp. · New Delhi (AmbitionBox Estimate)
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₹5.6 L/yr - ₹7.1 L/yr

Advisory Consultant

2 years exp. · New Delhi (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.4 L/yr

Customer Relationship Manager

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Customer Advisor

Fresher · New Delhi (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2 L/yr

Customer Executive

Fresher · New Delhi (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

System Analyst

Fresher · New Delhi (AmbitionBox Estimate)
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₹2.3 L/yr - ₹3 L/yr

Operations Representative

1 year exp. · New Delhi (AmbitionBox Estimate)
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₹3.1 L/yr - ₹3.2 L/yr

B.P.O

Fresher · New Delhi (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

CS Executive

2 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Advisory Technical Services Specialist

1 year exp. · New Delhi (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Last Updated: 3 Jan, 2025

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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Concentric

2.6

Rated by 5 employees for salary & benefits

Customer Service Representative in Vadodara

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 28 Dec 2023
4.0
 for  Salary and Benefits

Likes

Salary was on time... Atmosphere is good. Canteen. Infrastructure is good. Main head was kind to us.

read more
  • Salary - Good
    • +5 more

Dislikes

Leave was staring to end was issue. I have to beg for it! Ok they can train us better.. about the process. About the product.. There's going to pressure in this BPO line or say Target based programs. Had good days bad days. So 3/5.

read more

Customer Service Executive in Gurgaon / Gurugram

Customer Success, Service & Operations Department

4.0
  •  posted on 22 Dec 2021
3.0
 for  Salary and Benefits

Likes

...they will change your process and you have to start learning again from scratch. Salary is good.

read more
  • Skill development - Excellent

Dislikes

There is no job security when you are performing well still you get asked to go to a new process and start from scratch.

read more
  • Job security - Poor

Senior Proprietor in Pune

Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  posted on 26 Jul 2023
2.0
 for  Salary and Benefits

Likes

Yes I like process All company environment All employees very nice All manager very nice 🙂 My opps manager abhiranjan is best 👌👍😊

read more
  • Skill development - Good
    • +4 more

Dislikes

Transport Please provide bith side transport Dog in the parking Salary Increment

read more
  • Salary - Poor

Employee in Bangalore / Bengaluru

Non voice process Department

2.0
  •  posted on 18 Feb 2022
4.0
 for  Salary and Benefits

Likes

The work place is very great for the fresher and all the benifts are giving by the company .....time to time their

  • Salary - Good
    • +3 more

Dislikes

The worst thing is the salary is very low is to improve the salary on the time it will successful

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Customer Service Associate in Aurangabad

Other Department

4.0
  •  posted on 28 Dec 2018
4.0
 for  Salary and Benefits

Likes

Salary /apprais and work environment

  • Salary - Good
    • +4 more

Dislikes

. ompensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

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see more salary related reviews

Concentric interview questions by designations

Technical Support Engineer (3)Process Associate (2)Customer Service Representative (2)Customer Service Executive (2)
View all 34 interview experiences

Know more about Concentric New Delhi

More about working at Concentric

Concentric Salary FAQs

How much does Concentric pay per year?
The average Concentric salary ranges from approximately ₹1 Lakh to ₹2.4 Lakhs per year for a Customer Support Advisor and ₹10.1 Lakhs to ₹20 Lakhs per year for a Technical Lead. Salary estimates are based on 35 Concentric salaries received from various employees of Concentric. Concentric employees rate the overall salary and benefits package 2.6/5 stars.
What is the highest salary in Concentric?
The highest-paying job at Concentric is a Technical Lead with a salary of ₹10.1 Lakhs to ₹20 Lakhs per year. The top 10% of employees earn more than ₹10 lakhs per year. The top 1% earn more than a whopping ₹33.32 lakhs per year.
What is the minimum salary in Concentric?
Minimum salary at Concentric depends on the role you are applying for. For Customer Service Representative the minimum salary is ₹1.5 Lakh to ₹3.1 Lakhs per year, and for Advisor the minimum salary is ₹2.2 Lakhs to ₹3 Lakhs per year and so on.

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Average annual salary in Customer Success, Service & Operations department at Concentric , New Delhi is INRunlock blur . Salary estimates are based on 35 Concentric latest salaries received from various employees of Concentric.

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