Commonwealth Bank of Australia, India Customer Service Specialist salaries in Mumbai

Likes

Salary only one thing. That too HR reduce your previous organization PF amount and based on that they give 30% hike.

Dislikes

One of the worst organizations. No proper management in Transaction Monitoring. Daily we need to stretch and weekend works. 3+ years project got started but management still say that we are pipeline the project. Think twice before you join to CBA.

Likes

1) Good salary 2) Work-life balance the best i have ever come across 3) People you work with are fun and are very helpful

Dislikes

1) If you have joined here from JP Morgan you will get all the opportunities just because senior management has previously worked with these folks in JP Morgan . 2) Rewards and recognition is not given on performance basis but on the basis of how friendly you're with the senior management, even if you have performed excellent throughout, you won't get the rewards because they will choose their favourite than your performance. 3) Promotions have the same criteria like Reward and recognition if you're their favourite only then you get promoted. 4) There is no proper cafeteria/ canteen you need to step out or order your food. 5) Transport is the worst

Likes

Comapany environment Salary and package Worklife balance Team outings townhalls fun activities Few Supportive people

Dislikes

Work hecticness and mess Frequent project changes No one give clarity on work if u struck Despite of banking products, this company have purely service based culture

Likes

Health Insurance Benefits Salary Package Yearly Hikes

Dislikes

Frequent change on the Organization Structure No Scope for QA Roles since QA Hiring stopped. Management mindset of service based companies on salary hikes and policies.

Likes

Good medical benefits Cab service

Dislikes

...r thinks they are god here. If they dont like you they will force you to resign. You cant reachout to HR , hr wont help you 3) STVR OR bonus part is a joke. You will get likr 50% of it. 4) you have to wait for 15 months to get hike and bonus 5) They will ask you to change your skills and learn something which is not your skills whether you wanna learn it or not. They will force you 6) no canteen facilities. Food you have to bring from home. 7) discrimination is also there for north people 8) cba india is like a vendor to cba Australia . So you have to be careful. 9) environment is like service based, will notice your working hours in ofc, will micro manage. 10) this company was better until indian people joined as manager’s or upper management. 11) no gifts or outing 12) onshore opportunities iss 0.