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3.0

based on 319 Reviews

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Customer Success, Service & Operations

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CollegeDekho Customer Success, Service & Operations Department Salaries in India

based on 375 latest salaries
Designation Avg Annual Salary Open Jobs

Head Social Media

4 years exp. (AmbitionBox Estimate)
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₹13.5 L/yr - ₹17.2 L/yr

Operations Executive Team Lead

8 years exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Operations Team Member

2 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.9 L/yr

Salary Executive

Fresher (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Student Success Manager

4 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Team Lead 1

5 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹6.4 L/yr

Wfm Real Time Analyst

5 years exp. (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Academic Advisor

4 years exp. (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.4 L/yr

Sr. Admission Counselor

2 years exp. (AmbitionBox Estimate)
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₹2.6 L/yr - ₹3.3 L/yr

Operations Analyst

1 year exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr

Senior Executive

1 - 6 years exp. (27 salaries)
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₹3.2 L/yr - ₹6 L/yr

Assistant Manager

3 - 10 years exp. (23 salaries)
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₹4.9 L/yr - ₹7 L/yr

Associate Manager

3 - 12 years exp. (17 salaries)
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₹4.5 L/yr - ₹5.6 L/yr

Executive

0 - 6 years exp. (13 salaries)
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₹2.6 L/yr - ₹5 L/yr

Senior Manager

9 - 14 years exp. (5 salaries)
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₹10 L/yr - ₹12 L/yr

Manager

8 - 12 years exp. (AmbitionBox Estimate)
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₹8.3 L/yr - ₹9.7 L/yr

Associate

Fresher (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.7 L/yr

Console Operator

2 years exp. (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.8 L/yr

Last Updated: 2 Feb, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for CollegeDekho

2.6

Rated by 80 employees for salary & benefits

Senior Executive in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 30 Jan 2025
2.0
 for  Salary and Benefits

Likes

Counselling students and their parents to get better in future in getting good colleges.

Dislikes

...life balance. You have be available always, cannot plan anything for the family. Salary is too less. No increment in last 2years. No job security is there. Even the oldest persons and senior management is being sacked any day instantly. No incentives are given as promised from last one year. Company culture is going down everyday.

read more
  • Salary - Poor
    • +4 more

Academic Counsellor in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 28 Dec 2024
1.0
 for  Salary and Benefits

Likes

If you like licking your seniors then this is a very good company for you

Dislikes

Neither do they give good salary, they take away the incentives that are due to them, they don't even give promotions. There is too much politics

read more
  • Salary - Bad
    • +6 more

Team Manager in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Dec 2024
1.0
 for  Salary and Benefits

Likes

Exit door and HR jo 6 mahine baad bhi salary bhej ta rehta hai accounts main.

read more

Dislikes

HR, leave without pay policy, they dont have Over time pay policy but deduct money even if you login 1 min less in sales process. Hold incentives for upto 3 years. Hire and fire policy. No learning, no during the job training l, no transparency, 6th floor is India and 7th floor is pakistan treat to aise hi karte hai

read more
  • Salary - Bad
    • +6 more

Senior Executive in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 24 Oct 2024
2.0
 for  Salary and Benefits

Likes

In L3 process when you season off you can take rest work load is low in L3 process only if you are L2 or L1process you have to do tha work as same work load low doesn't mean that you don't work you have to work or they moved you other vertical or process.

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Dislikes

... next month or next month become next year so don't expect your incentive here . • Salary deduction also once the season of they deducted you salary too because this company don't have funds so they deducted the salary too. • they promise to you after season off we are giving you leaves and 2 days off in 1 weeks don't trust them they are just full you after season off company will lay off all the new comers and all that person who are not there managers good list so don't believe them .

read more
  • Salary - Poor
    • +5 more

Business Analyst in Bangalore Rural

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 10 Aug 2024
2.0
 for  Salary and Benefits

Likes

nothing neither good work culture nor appreciation of work

Dislikes

working environment , salary , incentive , over workload , unattainable targets and no co-operation from senior manager to achieve those target, incentive which seems like cashback even after completing targets, forcing to work on weekend and national holidays and no compensation or comp-off

read more
  • Salary - Poor
    • +6 more
see more salary related reviews

CollegeDekho interview questions by designations

Academic Counsellor (8)Content Writer (5)Assistant Manager (3)Senior Academic Counsellor (3)
View all 53 interview experiences
More about working at CollegeDekho

CollegeDekho Salary FAQs

How much does CollegeDekho pay per year?
The average CollegeDekho salary ranges from approximately ₹1.2 Lakh to ₹3 Lakhs per year for a HR Intern and ₹25 Lakhs to ₹40 Lakhs per year for a Head Operations. Salary estimates are based on 375 CollegeDekho salaries received from various employees of CollegeDekho. CollegeDekho employees rate the overall salary and benefits package 2.6/5 stars.
What is the highest salary in CollegeDekho?
The highest-paying job at CollegeDekho is a Head Operations with a salary of ₹25 Lakhs to ₹40 Lakhs per year. The top 10% of employees earn more than ₹11 lakhs per year. The top 1% earn more than a whopping ₹32.83 lakhs per year.
What is the minimum salary in CollegeDekho?
Minimum salary at CollegeDekho depends on the role you are applying for. For Academic Counsellor the minimum salary is ₹1.9 Lakh to ₹5 Lakhs per year, and for Counsellor the minimum salary is ₹2.2 Lakhs to ₹5 Lakhs per year and so on.
What is the salary package for freshers in CollegeDekho?
The average salary at CollegeDekho for freshers varies from ₹2.4 Lakhs to ₹3.2 Lakhs per year for Sales Executive and ₹3.1 Lakhs to ₹4.5 Lakhs per year for Business Development Executive.
What is the notice period at CollegeDekho in Customer Success, Service & Operations Department?
According to AmbitionBox, 58% of the CollegeDekho employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 38% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 368 responses on AmbitionBox in last 2 years.

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CollegeDekho Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at CollegeDekho is INRunlock blur . Salary estimates are based on 375 CollegeDekho latest salaries received from various employees of CollegeDekho.

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