Cognizant Customer Success, Service & Operations Department Salaries in Noida

Likes

Recent Salary hikes. 15% for 5 rater Hybrid model Both side cab Night shift allowance

Dislikes

Work culture. In the end you are working under your Indian bosses. And they don't follow MNC culture. Sometimes they want you to extend your shift.

Likes

Good salary hike when get promoted on time. CTS overall policy is good.

Dislikes

Politics in promotion. People can drink and spend money on management can easily get anything. If you're are hard working professional you will on same position for decades on Noida location.

Likes

...ughts or suggestions for process, management will give you that kind of space. Every month salary will credit on time (At the every end of month day) Work environment is good! Incentive will be provide on time.

Dislikes

...m time to increase your skills to build your future career in corporate world. Salary increment is very less. If you're ready to work 7 days in week and ready to 12 hours in a day, you will get appreciation and good rating as well. Otherwise every monthly connect with your team lead, they will give you advice please work harder as like your colleagues are doing.

Likes

Your experience will totally depend upon the process you are hired for. My experience wasn’t good with my project.

Dislikes

...g hours. Unapproachable Management. Very few leaves in a year. HRs are not good. Allowances not paid on time and not completely.

Likes

Cognizant has its strengths, but I feel there's room for improvement in several areas beyond just salary. For me, the overall experience hasn’t aligned with my expectations.

Dislikes

In my personal experience, I have faced challenges with the lack of qualified managers and team leads. For instance, in our team, we work from different locations, and our team lead rarely conducted regular team huddles. Even when I, as a senior, tried to take responsibility and initiate meetings, he would often find reasons to stop or postpone them. Over the course of the year, he connected with the team only four or five times, which was far from adequate for effective team collaboration. Additionally, my manager has been disconnected from the team for over a year. When he first joined during a critical transformation period, he did not take the time to observe the team members' expertise, interests, or long-term goals. This lack of involvement left us feeling unsupported and undervalued. One major concern was the cultural bias I experienced. Being from Chennai and a Tamil speaker, I noticed a clear difference in how I and others like me were treated compared to team members from Hyderabad, particularly Telugu-speaking colleagues. This disparity in treatment created a sense of alienation and made it difficult to feel like a cohesive part of the team.