Cognizant Customer Service Agent salaries in Hyderabad / Secunderabad

Likes

As working here is quite good when your manager is cooperative. Though In previous two years work and manager both was good no complaints for them and i worked from home till now and everyone was cool.

Dislikes

Now during current project my so called manager is psycho. Here in cognizant manager also do coding but he is like only I have to do everything and he just wants credit for it. Even to other squads he is like only he is doing work. He oftenly insulted me and two other team mates. I talked with my home manager but no benefit. Only you have to suffer in that scenario.

Likes

1. salary do not have varaibale component. 2. Co-workers are good.

Dislikes

1. Low job security 2. Forcing people to work from office(ODC) 3. Mostly support projects 4. Very low transparency with poor management 5. Work satisfaction is very average

Likes

Salary credited on time. Two way cab. Large campus. Once in 6 months we use to go to trip to nearby places.

Dislikes

No work life balance. Constant pressure to meet targets. Worked overtime without any additional payment. Leads will put you on PIP if you don't meet the targets.

Likes

Nothing

Dislikes

No promotion, no salary increments in 2+4 years, managers/TL are use less, never gives Overtime salary as promised no leaves are approved more than 2 days in a month no matter how urgent it is. Also they talk to u as a salves and if u get an opportunity to work somewhere with higher salary they will file a legal action and ask u money

Likes

The company is known for its emphasis on continuous learning and development, offering employees plenty of opportunities to grow and advance in their careers. Additionally, Cognizant is involved in various innovative projects across different industries, which can be exciting and rewarding for those who enjoy tackling complex challenges and contributing to transformative solutions.

Dislikes

The work-life balance could be better, Salary growth and increments could be substantial, Promotion that is not always on merit list, Senior Management communication and support from leadership should be better.