Cogent E Services Senior Operations Manager salaries in Vadodara (Updated 2025)

Likes

Nothing

Dislikes

This is a company which has a muti tiered scam system. During the interview process, I cleared my salary expectations in the very start, they made me go through 4 rounds of interview ( each 1.5 hours), then manipulated me to submit my documents before even releasing the offer letter by telling me that is how the offer letter will be released, then after 2 days, they happened to offer the salary which was even lesser than my current CTC. If they don’t have the budget, they should tell candidates upfront. There is no exception for late punch-in (even a sec late isn’t exempted) and they will mark as half day for each day a person is late. No proper hierarchy. Bad and dirty politics.

Likes

I like the way they provide IJP for internally promotions.

Dislikes

...be a general manager, he should think from a leader perspective not like a boss. Sometimes he reacts like he is only providing the salary to the advisor.

Likes

...ortunitys to freshers and experienced both and work place is good and they give promotion to high post but salary is not increasing same salary will be continued that's the big issue in this company but work area and co-workers are good.

Dislikes

Salary is very low

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I was part of a team markets reliable, high -quality products and has a global client base.

Dislikes

Compensation is decent, but growth is slow.

Likes

Well, you get paid to work there.

Dislikes

There is no work-life balance in this company, the managers just ask you to work on your week-offs. They're always boasting about the promotions which only happens when there is a shortage in their staff, and when they do give promotions, it's only for the bootlickers. I've known a lot of colleagues there that have shown exceptional skills and deserve to get a promotion but they never got it. The company culture is so toxic that I've seen 3 managers leave this job in a total span of 1 year. By the way, the job description of this "Customer Satisfaction" company says upselling but this job is ONLY focussed on sales.