Coforge Senior Service Desk Analyst salaries in Mumbai

Likes

Projects are good as they have quite good clients working with top notch cloud & tech infrastructure leveraging multiple programming languages, frameworks and sophisticated tools. There is good enough learning opportunities if one is an entry to mid level resource, but that stagnates once you are in the project for a long duration. If you ask for Growth they will assign you more of similar sort of work without feeling the need to take care of your finances.

Dislikes

... hours Prodution support shifts way too often to disrupt your work life balance. Last year with the top rating, I was given a meager 3K hike on my monthly salary i.e. less than 0.5%. During yearly promotion cycle, they forget all the work and client appreciations and keep talking about normalization. Their office infrastructure is also getting very poor. When I joined in Gurgaon couple of years back, they had a twin tower office complex, recently they shifted to taking just 3 floors in a co-working space building which lacks the basic amenities an IT firm should have. Their head office in Noida is good but down in the outskirts.

Likes

On time salary Work life balance

Dislikes

Senior management culture is very poor. They are busy with their promotions and own business. If required they will push all blame to junior to play safe side game. You will get good words but not increment. Never you will get opportunity. Just for eyewash they will give you unproductive trainings but you will never get any opportunity. Lot… lot… lot..of things dislike

Likes

Nothing , only the pay structure they showed it was good .

Dislikes

Everything right from onboarding to exit . Such a blady useless management and have no idea and budgets . When hired don’t have next steps what to do .. full of politics and blame game . Based on some Feedback they stick to it .. as if they are very Mr. Prefect . Full of micromanaging

Likes

- Company culture is good and professional. - work-life balance (comp-off and shift allowance available)

Dislikes

...led career manager, not your manager) who has not interacted with you even once. - Variable pay: company will find x y z reasons to deny or pay only a minute part of the variable pay, no matter how hard team has worked, or how much on-time deliveries were achieved. - : after your project ends due to bad management, instead of allocating you to a new project or aligning you with existing opportunities, HR will call you and ask you to resign on your own initiative.

Likes

Office is good but location is very outside of city. They provide cab service, food quality is good, gym, swimming pool, playing area, cradle facility is there.

Dislikes

Cost cutting is extending it's threshold. 2 years back this company had good values but now they are changing every policy. They can change their policy whenever they want. Even company is in profit, they never released any variable , and even changed its policy after the financial year is over. Other policies such as night shift allowance, cab facilities and pantry services are degraded considerably. Promotions and appraisal process has gone worse.