ZingHR Senior Customer Support Executive salaries in India

Likes

Salary on time Some kind of better but not the best for skills development

Dislikes

Bad Work culture. Poor management. No time management. Lot's of work pressure. Not provided properly guidence still assume complete work on same day even it's late night. Most of time need to work all 7 days of week.

Likes

Salary On Time

Dislikes

Micromanagement by one of the CEO(Vivek Tikko). He has unprofessional behavior with rude words. There is no role of Reporting manager, direct CEO will come and interfere with root employee.. No Proper management. No KT provided, push you to work without giving KT or Project knowledge. They will call you on holidays or night 10.30 pm or morning 6 a.m. (all ready happened to me). No work life balance.. Don't go there if you have any self respect. Don't expect professionalism. HRs are deaf and blind after knowing all the problem what you have shared your issues.

Likes

Nothing to be honest. Management is very whimsical, full of preferential treatments and no leadership skills.

Dislikes

...ected to work in mid of your surgery and such things are boasted within leaders. No attention is paid to salary, hikes, learning or upscaling. You are expected to follow orders and not use your brain, unachievable targets are set and then no logic or reasoning is heard, the product they are selling has so many functional issues and the clients just keep leaving and then you would be blamed without a logic. Anyone raising a concern around issues with product and the need to address them is fired on the spot by leaders. Very unfortunate to have joined them.

Likes

Nothing much only thing is if you find any good collogues then that a positive thing.

Dislikes

1) Internal Politics specially Muslims who are there on higher management. 2) Some employees there with no work but still company paid them and CEO and Director have no issue with that. 3) Specially HR in this company are totally waste, they do not have any issue with the employee's work life balance. They just come to office, sit and went back. 4) CEO's vision and action taken for that are totally inversely proportional. 5) Company only taking big projects but not hired proper employees and the result is getting more pressure on existing employees. 6) Some Muslim people sitting on higher position and preferring there religion people in the company even though those employees are not having any skills. 7) My Final verdict is don't go this company if you are other than Muslim person else your life will be hell.

Likes

Nothing at all.

Dislikes

They think if you work for them, they own your life And office politics is so prevalent in this toxic work culture company. Forget about your personal life if you join this company. You will not have weekends or offs because they will make you work everyday. Also you will not ne rewarded if you are not in good terms with your manager or not playing office politics. They really need to look inside their company and value their employees as much as they think they value the clients they have.