ZingHR Customer Success Manager salaries in Customer Success, Service & Operations in India

Likes

Salary On Time

Dislikes

Micromanagement by one of the CEO(Vivek Tikko). He has unprofessional behavior with rude words. There is no role of Reporting manager, direct CEO will come and interfere with root employee.. No Proper management. No KT provided, push you to work without giving KT or Project knowledge. They will call you on holidays or night 10.30 pm or morning 6 a.m. (all ready happened to me). No work life balance.. Don't go there if you have any self respect. Don't expect professionalism. HRs are deaf and blind after knowing all the problem what you have shared your issues.

Likes

Nothing to be honest. Management is very whimsical, full of preferential treatments and no leadership skills.

Dislikes

...ected to work in mid of your surgery and such things are boasted within leaders. No attention is paid to salary, hikes, learning or upscaling. You are expected to follow orders and not use your brain, unachievable targets are set and then no logic or reasoning is heard, the product they are selling has so many functional issues and the clients just keep leaving and then you would be blamed without a logic. Anyone raising a concern around issues with product and the need to address them is fired on the spot by leaders. Very unfortunate to have joined them.

Likes

Salary on time Some kind of better but not the best for skills development

Dislikes

Bad Work culture. Poor management. No time management. Lot's of work pressure. Not provided properly guidence still assume complete work on same day even it's late night. Most of time need to work all 7 days of week.

Likes

Nothing at all.

Dislikes

They think if you work for them, they own your life And office politics is so prevalent in this toxic work culture company. Forget about your personal life if you join this company. You will not have weekends or offs because they will make you work everyday. Also you will not ne rewarded if you are not in good terms with your manager or not playing office politics. They really need to look inside their company and value their employees as much as they think they value the clients they have.

Likes

It is an employee-friendly company and they treat employees as a family member. You need to focus on your job and leave everything aside here.

Dislikes

New employees joining comes with a mindset that they can change the world. However, its not possible in one day and you need to collaborate for the same.