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CMS IT Services

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3.1

based on 2.7k Reviews

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Senior Customer Support Engineer
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CMS IT Services Senior Customer Support Engineer Salaries in India (Updated 2025)

based on 193 latest salaries
Explore Salaries by Departments
Engineering - Hardware & Networks IT & Information Security Customer Success, Service & Operations Engineering - Software & QA + 6 more
Designation Avg Annual Salary Open Jobs

Senior Customer Support Engineer

3 - 12 years exp. (183 salaries)
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₹2 L/yr - ₹5.5 L/yr

Desktop Support Engineer

0 - 10 years exp. (956 salaries)
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₹1 L/yr - ₹4.5 L/yr

1 job opening

Network Engineer

1 - 6 years exp. (337 salaries)
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₹1 L/yr - ₹8 L/yr

Technical Support Engineer

1 - 5 years exp. (265 salaries)
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₹1.1 L/yr - ₹5.4 L/yr

System Administrator

1 - 11 years exp. (225 salaries)
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₹1.8 L/yr - ₹7.6 L/yr

Team Lead

3 - 15 years exp. (172 salaries)
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₹2.3 L/yr - ₹9 L/yr

System Engineer

1 - 6 years exp. (126 salaries)
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₹1.2 L/yr - ₹6 L/yr

Senior Engineer

0 - 11 years exp. (34 salaries)
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₹2 L/yr - ₹5.3 L/yr

IT Executive

1 - 10 years exp. (30 salaries)
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₹1.7 L/yr - ₹4 L/yr

Senior Technical Support Engineer

1 - 10 years exp. (22 salaries)
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₹2 L/yr - ₹5 L/yr

Technical Support Executive

0 - 5 years exp. (20 salaries)
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₹2 L/yr - ₹3.4 L/yr

Service Engineer

0 - 12 years exp. (14 salaries)
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₹1.2 L/yr - ₹3.7 L/yr

Customer Service Executive

1 - 10 years exp. (13 salaries)
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₹1.7 L/yr - ₹7 L/yr

Customer Support Executive

0 - 3 years exp. (8 salaries)
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₹1 L/yr - ₹2.6 L/yr

Technical Support Associate

0 - 5 years exp. (4 salaries)
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₹1.5 L/yr - ₹3 L/yr

Senior Analyst

3 - 6 years exp. (4 salaries)
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₹4.8 L/yr - ₹7.5 L/yr

Senior Associate

3 - 9 years exp. (4 salaries)
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₹3.3 L/yr - ₹8 L/yr

Customer Service Associate

3 - 5 years exp. (AmbitionBox Estimate)
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₹1.3 L/yr - ₹1.7 L/yr

Process Associate

Experience: NA  (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Customer Care Executive

2 years exp. (AmbitionBox Estimate)
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₹0.9 L/yr - ₹1.2 L/yr

Engineer- Customer Support

1 - 9 years exp. (629 salaries)
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₹1 L/yr - ₹4.5 L/yr

Last Updated: 3 Jan, 2025

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2w (edited)
kirayagami1
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works at
TCS
Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible
Nagarro offer: Kindly Help me to decide
Option 1
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Option 2
0%
115 participants . poll closed
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Salary related reviews for CMS IT Services

2.6

Rated by 48 employees for salary & benefits

Senior Customer Support Engineer in Bangalore / Bengaluru

Full Time

 · 

IT & Information Security Department

4.0
  •  posted on 10 Nov 2023
3.0
 for  Salary and Benefits

Likes

I like working at CMS IT Services because it is a dynamic and innovative company that offers many opportunities for learning and growth. I enjoy collaborating with my colleagues on challenging projects and delivering high-quality solutions to our clients. I also appreciate the supportive and flexible work environment that allows me to balance my personal and professional goals.

read more
  • Skill development - Excellent
    • +3 more

Dislikes

We are facing a serious issue regarding our compensation and communication. We have not received our salaries on time, and we have not received any satisfactory explanation from the management. This is affecting our morale and productivity,

read more

Senior Customer Support Engineer in Mumbai

Engineering - Hardware & Networks Department

3.0
  •  posted on 08 Apr 2022
2.0
 for  Salary and Benefits

Likes

Reporting Manager is good & helpful. Advices when required. Also responds to email & interveins when required for closing long pending tickets.

read more

Dislikes

...process of conveyance is time consuming. It takes months time or sometimes more. Salary structure not clear.

read more
  • Salary - Poor
    • +6 more

Senior Customer Support Engineer in Mumbai

IT & Information Security Department

2.0
  •  posted on 23 Nov 2021
2.0
 for  Salary and Benefits

Likes

Feels like govt employees where any procedure can take time

Dislikes

Since 2019 company facing financial crises so most of the time salary got delayed no additional activities taken by organization for carrier growth and no diwali compensation even gifts also not given to any employee. No allownces in wFH during covid

read more
  • Salary - Poor
    • +4 more

Senior Customer Support Engineer in New Delhi

Construction & Site Engineering Department

1.0
  •  posted on 20 Mar 2019
1.0
 for  Salary and Benefits

Likes

...hat type of mails i was send 25 mail regarding increment cycle but no reply. 4. this is the best thing that your joining time salary come on every 7th of the month after spending more then 4 years in this company. 5. they are using dirty politics with employees as well as clients.

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Dislikes

Kindly read lots of likes ...there is on dislike is that in the company no one pic your call when you are calling your manager or HR and any other person

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  • Salary - Bad
    • +6 more

Senior Customer Support Engineer in Mumbai

It Department

1.0
  •  posted on 05 Feb 2018
1.0
 for  Salary and Benefits

Likes

Their is no proper enviornment ,no proper mangement,they don,t care about their employee at depotation at cleintside beside that manager have very impoper response to their collegue no increament at all,even hr are irrresponsible

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Dislikes

Everything,workenvironment,no innovation,noappersal,no salary,politics,no learningsupport no carrer growth

read more
  • Salary - Bad
    • +6 more
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Average annual salary for Senior Customer Support Engineer in CMS IT Services is INRunlock blur . Salary estimates are based on 100+ CMS IT Services latest salaries received from various employees of CMS IT Services.

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