Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by CityMall Team. If you also belong to the team, you can get access from here

CityMall Verified Tick

Compare button icon Compare button icon Compare
3.3

based on 246 Reviews

filter salariesFilter salaries by

CityMall Head Customer Experience salaries in Gurgaon / Gurugram

Annual salary range
7 - 8 years exp.
₹27 Lakhs - ₹27.5 Lakhs
Low Confidence
info icon
Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
unlock blur
unlock blur

12% less than the average Head Customer Experience Salary in Internet Companies for 7 - 8 years of experience

Interested in this particular role?

Last Updated: 20 Feb 2024

Companies similar to CityMall for Head Customer Experience in Gurgaon / Gurugram

Logo
CityMall Head Customer Experience Salary

7 - 8 years exp. (3 salaries)

unlock blur

₹27 L/yr - ₹27.5 L/yr

vs
Company name Avg Annual Salary Open Jobs
Logo
Tata 1mg Head Customer Experience Salary

17 - 20 years exp. (4 salaries)

unlock blur

₹33 L/yr - ₹44 L/yr

arrow icon 44% more
Logo
Dr Lal PathLabs Head Customer Experience Salary

17 - 19 years exp. (3 salaries)

unlock blur

₹47.5 L/yr - ₹52.5 L/yr

arrow icon 83% more
unlock blur

₹29.3 L/yr - ₹37.4 L/yr

arrow icon 19% more
Logo
InsanelyGood Head Customer Experience Salary

6 - 9 years exp. (3 salaries)

unlock blur

₹41 L/yr - ₹65 L/yr

arrow icon 84% more
Head Customer Experience salary at CityMall ranges between ₹27 Lakhs to ₹27.5 Lakhs per year for employees with experience between 7 years to 8 years. Salary estimates are based on 3 latest salaries received from various employees of CityMall.

Latest annual salaries shared by CityMall Head Customer Experience in Gurgaon / Gurugram

10mo ago
avg blur mobile
8 years exp.
1y ago
avg blur mobile
8 years exp.
1y ago
avg blur mobile
7 years exp.

Experience wise CityMall Head Customer Experience salaries in Gurgaon / Gurugram

Last Updated: 20 Feb 2024

Experience Avg Annual Salary
7 years (AmbitionBox Estimate)

unlock blur

₹24.8 L/yr - ₹31.6 L/yr
8 years (AmbitionBox Estimate)

unlock blur

₹24.5 L/yr - ₹31.3 L/yr

Similar Designation salaries in CityMall

Team Lead Salary
(27 salaries)
unlock blur
₹3.25 L/yr - ₹5.5 L/yr
unlock blur
₹2.3 L/yr - ₹3.5 L/yr

Salary related reviews for CityMall

Full Time

 · 

Other Department

1.0
  •  posted on 10 Nov 2022

2.0
 for  Salary and Benefits

Likes

Sikhne ko bahut kuch h company m. But Company sikhne ka moka hi nhi degi. Mean Citymall employees hire krta h or provision period complete hone se pehle hi employees ko NIKAL deti h

read more

Dislikes

...r job lgne ke chances kam ho gye. 2. Citymall aachi salry hike pr rkh leti h.। But nikalne k baad apni old salary pr pahuch jaoge. Kyoki next company aapne last experience (2-3 mahine) ko count hi nhi kregi. And 3 point is. Company owner ke baato ki koi value nhi. Owner ne employees ko vishwas dilaya ki company m sb safe h. Apne pass 3-4 saal tk koi recession nhi but usi same month m 200 Employees Nikal diye. Very bad

read more

Full Time

 · 

Sales & Business Development Department

3.0
  •  posted on 29 Jun 2024

2.0
 for  Salary and Benefits

Likes

Incentive are good

Dislikes

They cut salary every almost every month if you don't archive your almost impossible target, after leaving the job they will not give u your remaining salary, 😞 Hiring and Fireing it's a part of their work culture, even they change their work in every week

read more

Full Time

 · 

Human Resources Department

1.0
  •  posted on 13 Nov 2023

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

Everything. No Proper team, no proper vision from the leaders. They are not aware what they doing. Every tom d*ck and harry will become managers and handle any function. I will not recommend anyone to join this worst company ever. DONOT join if you don't want to get laid. Layoff

read more

Full Time

 · 

Project & Program Management Department

1.0
  •  posted on 04 Nov 2023

1.0
 for  Salary and Benefits

Likes

Only while joining and interview.. Leadership team will show you stars and moon to catch. Founders bahut badi badi baate karenge. Don't fall in trap. This is like a Kirana ka Dukan.

read more

Dislikes

If there was an option of Negative review i would have been happy. Starting from Culture to Job security to everything. There is nothing which is good. While interviewing they will try to get you as soon as possible showing you all goody goody nice things.. but reality and facts are far from the things told to you. Its a toxic culture. From the recruiters, No Qualified people, some random lady leading the team who only say yes yes boss, no no boss, ok ok boss to the leadership core team/Founders. Fun fact is founders also dont know what they doing. Keep on trying new things without study. Only layoffs. Every 6 months a mass layoff and everymonth cut down in new initiatives and employees. if we dont agree to what senior team says we will be out. Bahut Toxic environment hai yaha. No job security no sense of belongingness, only work work work. 7 days work. GOD KNOWS TILL WHEN WE WILL BE SAVED HERE. Kab Dhanda band hoga. To all folks out there, DONT JOIN THIS FRAUD CULTURE LESS ORGANIZATION leaving your current secured job. You will fall in trap and may be next month or even in days you may be asked to leave the job that too without your basic like notice period, leaves. Stay away from such organization. Baaki aapki marzi. By Unfortunate person trapped now.

read more

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 13 May 2023

2.0
 for  Salary and Benefits

Likes

All the folks you would be working with on an executive level are good though, the senior management and their decisions are just terrible. Also, they would put that immense workload that eventually you will realize that you have groomed your skillset.

read more

Dislikes

Every single thing apart from the above one is far more than just being worst at CityMall. Also, they kind of have a fantasy to show fake hirings and unexpected layoffs (along with promising the entire team that this is the last one, every time they do) in front of their investors.

read more
see more salary related reviews

Discover interview dos and don'ts from real experiences

CityMall Head Customer Experience Salary FAQs

What is the notice period for Head Customer Experience at CityMall in Gurgaon / Gurugram?
According to AmbitionBox, 50% of the CityMall Head Customer Experiences in Gurgaon / Gurugram reported a notice period of 15 days or less, 50% reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

CityMall Head Customer Experience salary in Gurgaon / Gurugram ranges between ₹27 Lakhs to ₹27.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 CityMall latest salaries received from various employees of CityMall.