Caterpillar Inc Customer Service Manager Salaries by 5 Employees

4 - 9 years exp.

₹1.5 Lakh - ₹7.7 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

20% less than the average Customer Service Manager Salary in Industrial Machinery Companies for 4 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 7 - 9 years exp. (AmbitionBox Estimate)	₹6.9 L/yr - ₹8.4 L/yr
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Human Resources Customer Service Manager Salary 4 - 6 years exp. (AmbitionBox Estimate)	₹1.5 L/yr - ₹3.5 L/yr

Last Updated: 31 Dec 2023

Companies similar to Caterpillar Inc for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
TÜV SÜD Customer Service Manager Salary 14 - 17 years exp. (4 salaries)	₹7.5 L/yr - ₹12 L/yr 84% more
Fuji Electric Customer Service Manager Salary 15 - 21 years exp. (3 salaries)	₹3.6 L/yr - ₹11.6 L/yr 32% more
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ICICI Lombard General Insurance Company Customer Service Manager Salary 0 - 11 years exp. (531 salaries)	₹1.8 L/yr - ₹9.5 L/yr 5% less	1 job opening
ICICI Bank Customer Service Manager Salary 2 - 10 years exp. (451 salaries)	₹1.8 L/yr - ₹9.5 L/yr 2% more
DCB Bank Customer Service Manager Salary 0 - 7 years exp. (223 salaries)	₹2.5 L/yr - ₹5.7 L/yr 17% less	6 job openings

Customer Service Manager salary at Caterpillar Inc ranges between ₹1.5 Lakh to ₹7.7 Lakhs per year for employees with experience between 4 years to 9 years. Salary estimates are based on 5 latest salaries received from various employees of Caterpillar Inc.

Experience wise Caterpillar Inc Customer Service Manager salaries

Last Updated: 31 Dec 2023

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹1.7 L/yr
5 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.3 L/yr
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6 years (AmbitionBox Estimate)	₹3.8 L/yr - ₹4.9 L/yr
7 years (AmbitionBox Estimate)	₹5.1 L/yr - ₹6.5 L/yr
8 years (AmbitionBox Estimate)	₹6.4 L/yr - ₹8.1 L/yr
9 years (AmbitionBox Estimate)	₹6.9 L/yr - ₹8.8 L/yr

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Similar Designation salaries in Caterpillar Inc

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(AmbitionBox Estimate)

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Customer Service Representative Salary

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₹3.1 L/yr - ₹33.15 L/yr

Customer Care Executive Salary

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₹1.8 L/yr - ₹2.3 L/yr

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₹3.6 L/yr - ₹4.6 L/yr

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Customer Support Executive Salary

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₹5.4 L/yr - ₹6.9 L/yr

Relationship Manager Salary

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₹2.7 L/yr - ₹3.5 L/yr

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Salary related reviews for Caterpillar Inc

Software Developer in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 01 Apr 2025

5.0

for Salary and Benefits

Likes

Promotions happen at the right time, based on merit, ensuring career progression is aligned with your hard work Employees are recognized for their achievements and provided with opportunities for professional development and career progression

Salary - Excellent

+6 more

Dislikes

Excellent leadership with clear vision and strong focus on employee development. Competitive salary packages with great benefits and perks offered regularly.

Software Developer in Mumbai

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 29 Mar 2025

4.0

for Salary and Benefits

Likes

...uctured to foster career advancement and personal growth, allowing employees to reach their full potential The company offers competitive pay, making it a solid choice for career growth

Salary - Good

+6 more

Dislikes

The leadership team understands the importance of worklife balance and encourages employees to take care of their wellbeing

Java Developer in Mohali

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 27 Mar 2025

4.0

for Salary and Benefits

Likes

The opendoor policy, combined with robust employee training, ensures employees feel valued and supported both personally and professionally

Salary - Good

+6 more

Dislikes

With a focus on continuous learning and offering competitive pay, this company ensures its employees are wellprepared for the next step in their careers Milestones and achievements are celebrated regularly, whether it's personal achievements or team successes, fostering a culture of recognition

Data Scientist in Bangalore / Bengaluru

Full Time

Data Science & Analytics Department

2.0

• posted on 15 Feb 2025

3.0

for Salary and Benefits

Likes

Salary okay, flexible hours little okay

Job security - Excellent

Dislikes

Very bad culture, 5 days work from office leaves no time for family or doing other activities. Overall skill development is slow because of mostly inside projects. Very backward towards technology usage. And most people are biased towards one part of the India (Tamil).

Skill development - Poor

+3 more

Supply Chain Analyst in Hosur

Full Time

Procurement & Supply Chain Department

2.0

• posted on 05 Feb 2025

2.0

for Salary and Benefits

Likes

Caterpillar is one of the MNC based company ,we have opportunity to learn so many things in production, logistics, supply chain, procurement, purchasing, transportation, safety is the most important to them,

Company culture - Good

Dislikes

Salary didn't not matched with given work, low salary, they are not providing any bonus for diwali, I don't spend time with my friends and family after joining this work because I have too work.

Salary - Poor

+3 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Caterpillar Inc Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Caterpillar Inc ?

The average salary of a Customer Service Manager at Caterpillar Inc in India typically ranges from ₹1.5 Lakhs to ₹7.7 Lakhs per year, depending on experience (from 4 years to 9 years).

The top 10% of Customer Service Manager at Caterpillar Inc earn more than ₹7.7 Lakhs per year, and the top 1% earn over ₹7.7 Lakhs per year. Customer Service Manager Salaries at Caterpillar Inc can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Caterpillar Inc employees in India.

What is the estimated take home salary of a Customer Service Manager at Caterpillar Inc in India?

The estimated take-home salary of a Customer Service Manager at Caterpillar Inc in India typically ranges from ₹36,272 to ₹37,493 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹7.7 Lakhs per year for employees with experience ranging from 4 years to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Caterpillar Inc. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Caterpillar Inc for Customer Service Manager in India?

TÜV SÜD	₹7.5 Lakhs to ₹12.0 Lakhs per year
Fuji Electric	₹3.6 Lakhs to ₹11.6 Lakhs per year
ICICI Bank	₹1.8 Lakhs to ₹9.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Caterpillar Inc, depending on the role and experience level.

What is the salary of a Customer Service Manager in companies similar to Caterpillar Inc in India?

The salary of a Customer Service Manager at companies similar to Caterpillar Inc in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

ICICI Lombard General Insurance Company	₹1.8 Lakhs to ₹9.5 Lakhs per year
DCB Bank	₹2.5 Lakhs to ₹5.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Manager at Caterpillar Inc in India?

The salary growth for a Customer Service Manager at Caterpillar Inc depends on factors such as experience, performance, and promotions. On average, a Customer Service Manager can expect the following growth trajectory at Caterpillar Inc:

Experience	Average Salary Range
4 years	₹1.4 Lakhs to ₹1.7 Lakhs per year
5 years	₹2.6 Lakhs to ₹3.3 Lakhs per year
6 years	₹3.8 Lakhs to ₹4.9 Lakhs per year
7 years	₹5.1 Lakhs to ₹6.5 Lakhs per year

and so on.

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Caterpillar Inc Customer Service Manager Salaries

Caterpillar Inc Customer Service Manager salary in India ranges between ₹1.5 Lakh to ₹7.7 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Caterpillar Inc latest salaries received from various employees of Caterpillar Inc.