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Caretel Infotech

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3.6

based on 195 Reviews

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CSR & Social Service

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Caretel Infotech CSR & Social Service Department Salaries in India

based on 21 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Service Representative

1 - 4 years exp. (7 salaries)
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₹1 L/yr - ₹1.8 L/yr

Customer Care Executive

2 - 4 years exp. (AmbitionBox Estimate)
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₹1.6 L/yr - ₹1.8 L/yr

Customer Service Associate

0 - 1 year exp. (AmbitionBox Estimate)
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₹1.5 L/yr - ₹2.2 L/yr

Customer Support Associate

3 - 4 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Starting your career? Discover Caretel Infotech fresher salaries in India

CRM Executive

0 - 1 year exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

CSR Executive

1 year exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2 L/yr

Tally Caller

1 year exp. (AmbitionBox Estimate)
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₹1 L/yr - ₹1.3 L/yr

Call Center Agent

5 years exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.4 L/yr

Associate CRM

1 year exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Calling Agent

1 year exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Last Updated: 16 Mar, 2023

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Caretel Infotech

2.8

Rated by 6 employees for salary & benefits

Escalation Supervisor in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 29 Oct 2023
4.0
 for  Salary and Benefits

Likes

Everything was fine under the leadership of Mr Deepak Kumar Sir Senior Manager (Wpool process). One of the Greatest Manager. Very nice person ,Active Manager, inteligent manager, Positive person.Very nice Management under him . I have learn so many things like Skills development for an Example Advance Excel, Quality auditing , resolving mapping issue Pan India etc under his leadership. I got many times employees of the years /Months from clients side . Nice environment under his leadership. So many activities like games, quiz competition, dance, party and other programs were organised under his leadership. I am very thankful to the Hr department also like Ashok Gupta sir, Sanjay Kumar sir. Especially thanks to HR manager Mr Sanjay Kumar sir For his excellent support and kind humanity . I also thankful to all my seniors like assistant manager Varun Talwar sir , Sunny Kohli sir ,Rehan Khan sir etc . Also thanks to all my friends, colleagues for their support and helps. Under Senior Manager Deepak Kumar sir ( Wpool Process) the working place was just like heaven for my professional life and carrier.

read more
  • Salary - Good
    • +6 more

Dislikes

Everything is ok. Nothing to dislike. Only the Salary package was quite low at that time for the experienced candidates only .

read more

Customer Service Representative in New Delhi

Full Time

 · 

IT & Information Security Department

5.0
  •  posted on 03 Apr 2021
3.0
 for  Salary and Benefits

Likes

Good work environment. Teammates are supportive.

  • Skill development - Good
    • +3 more

Dislikes

After giving resign They stopped my one month salary and also work experience certificate. Trying to contact HR but they are not responding to my calls.

read more

C.S.A in New Delhi

Full Time

 · 

Service desk Department

1.0
  •  posted on 27 Oct 2019
2.0
 for  Salary and Benefits

Likes

Process is excellent. It has most of the gov. Projects that enhance knowledge and skills too.

  • Skill development - Good
    • +1 more

Dislikes

...ing poor managers and seniors. There is no manner of talking with an employee. The worst think is that caretell never give salary on time. Expexted date of salary is 20th or 22nd and this too is by cheque not neft or internet banking.

read more
  • Salary - Poor
    • +4 more

Assistant Manager Operations in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 22 Aug 2018
3.0
 for  Salary and Benefits

Likes

The Homely atmosphere and the friendly colleagues

  • Job security - Excellent
    • +1 more

Dislikes

Everything goes good but when it comes to salary hike lot of excuses comes to the scene and new people are handled with much care in respect to the old ones

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Customer Care Executive in New Delhi

Full Time

 · 

Customer Support Department

4.0
  •  posted on 27 Apr 2022
4.0
 for  Salary and Benefits

Likes

...on is actually a good selection of choice. Staff is always there to support. Salary on time. Anyone can go for this firm.

read more
  • Salary - Good
    • +5 more

Dislikes

Salary cycle

see more salary related reviews

Caretel Infotech interview questions by designations

Customer Care Executive (2)CSR Executive (2)B.P.O (1)Escalation Supervisor (1)
View all 10 interview experiences
More about working at Caretel Infotech

Caretel Infotech Salary FAQs

How much does Caretel Infotech pay per year?
The average Caretel Infotech salary ranges from approximately ₹0.1 Lakh to ₹1.8 Lakh per year for a Tele Caller and ₹4.9 Lakhs to ₹5.3 Lakhs per year for a Senior Quality Analyst. Salary estimates are based on 21 Caretel Infotech salaries received from various employees of Caretel Infotech. Caretel Infotech employees rate the overall salary and benefits package 2.8/5 stars.
What is the highest salary in Caretel Infotech?
The highest-paying job at Caretel Infotech is a Senior Quality Analyst with a salary of ₹4.9 Lakhs to ₹5.3 Lakhs per year. The top 10% of employees earn more than ₹4.38 lakhs per year. The top 1% earn more than a whopping ₹16.62 lakhs per year.
What is the minimum salary in Caretel Infotech?
Minimum salary at Caretel Infotech depends on the role you are applying for. For Tele Caller the minimum salary is ₹0.1 Lakh to ₹1.8 Lakh per year, and for CSR the minimum salary is ₹0.9 Lakh to ₹2.5 Lakhs per year and so on.
What is the salary package for freshers in Caretel Infotech?
The average salary at Caretel Infotech for freshers varies from ₹0.1 Lakh to ₹1.8 Lakh per year for Tele Caller and ₹1 Lakh to ₹2.3 Lakhs per year for Customer Care Executive.
What is the notice period at Caretel Infotech in CSR & Social Service Department?
According to AmbitionBox, 100% of the Caretel Infotech employees in CSR & Social Service Department reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Caretel Infotech CSR & Social Service Salaries by Location

Average annual salary in CSR & Social Service department at Caretel Infotech is INRunlock blur . Salary estimates are based on 21 Caretel Infotech latest salaries received from various employees of Caretel Infotech.

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