Capgemini Kolkata Service Desk Salaries by 2 Employees (Updated 2025)

0 - 1 year exp.

₹2.7 Lakhs - ₹3.5 Lakhs

Low Confidence

Salary of majority employees

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Last Updated: 15 Mar 2024

Service Desk salary at Capgemini ranges between ₹2.7 Lakhs to ₹3.5 Lakhs per year for employees with less than 1 year of experience. Salary estimates are based on 2 latest salaries received from various employees of Capgemini.

Top skills at Capgemini for Service Desk

Service Desk Troubleshooting bpo Helpdesk Incident management International Voice Process Basic Windows Service Desk Active Directory Technical Support microsoft Automation Usage ITIL

Salary related reviews for Capgemini

Full Stack Developer in Mumbai

Full Time

Engineering - Software & QA Department

4.0

• posted on 26 Jan 2025

3.0

for Salary and Benefits

Likes

Work life balance is good, leave easily approved, Offices are very well standard and facilitate mostly mumbai and Bangalore office. Various projects you can switch your skills or add on.

Job security - Good

+3 more

Dislikes

For fresher there is very less increament, No bonus No gifts for dewali like festival as we are labour compalsary these things. But overall it's good

Promotions - Poor

Senior Manager in Pune

Full Time

Engineering - Software & QA Department

2.0

• posted on 24 Jan 2025

1.0

for Salary and Benefits

Likes

Comparatively better job security. Good amount of materials available for self learning.

Dislikes

Salary is bad, be prepare to work on nearly the same salary at which you join, for ever. Old timer Kanbay employees holding most of the senior positions and won’t let other more deserving employees to rise, lot of politics for promotions etc. don’t stay for more then 1-2 years even if you join.

Salary - Bad

+3 more

Software Associate in Kolkata

Full Time

Finance & Accounting Department

1.0

• posted on 24 Jan 2025

1.0

for Salary and Benefits

Likes

Company is very sirious about women safety

Dislikes

Manager and team leader plan every day how to control people and do more jobe in less salary. If anyone not perform they will be fired on same day. Many employees face this problem

Salary - Bad

+4 more

Senior Consultant in Pune

Full Time

Finance & Accounting Department

1.0

• posted on 19 Jan 2025

3.0

for Salary and Benefits

Likes

Nothing

Dislikes

... and junior managers don't know how to talk with new joiners or with employees. Hr's and manager are too confused about job role and salary/ location discussion. At first they agree on everything but once you joined they company they deny on everything that has been discussed earlier even if it's on mail ..and put you on bench and after 6 months asked you to leave due to bench period over or you are not able to be billable. Also your probation with not be confirmed and having said that they will kick you out of the company. Even if you complain to HR about the issues. So if you want to stay in this company don't stand for your rights and just stay as per them because manager and HR ...they can change policy anytime as per their convenience and ask to to obey otherwise there will be termination which leads to no job security in this company.

Skill development - Bad

+5 more

Senior Data Analyst in Mumbai

Full Time

Data Science & Analytics Department

3.0

• posted on 16 Jan 2025

1.0

for Salary and Benefits

Likes

Lots of opportunities to upskill and learn. Capgemini provides access to a lot of courses and learning sites with communities that can help you

Skill development - Good

+1 more

Dislikes

... there's lots of terms and conditions, and even the payment is not done on time. Barely any salary hike after 2.5 years

Salary - Bad

+1 more

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Want Some Advice

"Feeling the weight of work-life imbalance" "I'm finding it increasingly difficult to juggle the demands of my work with my personal life." "Long hours are leaving me with little time for family," "Constant pressure to be available is impacting my mental health," "Lack of flexibility makes it impossible to attend important personal events." I'm concerned about the long-term impact this is having on my well-being and am seeking advice from others who may be experiencing similar challenges.

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Capgemini Service Desk Salary FAQs

What is the notice period for Service Desk at Capgemini in Kolkata?

According to AmbitionBox, 100% of the Capgemini Service Desks in Kolkata reported a notice period of 3 Months.This is based on 1 response on AmbitionBox in last 2 years.

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Capgemini Service Desk Salaries in Kolkata

Capgemini Service Desk salary in Kolkata ranges between ₹2.7 Lakhs to ₹3.5 Lakhs. This is an estimate based on latest salaries received from employees of Capgemini.