Capgemini Kolkata Service Desk Associate Salaries by 10+ Employees (Updated 2025)

0 - 2 years exp.

₹2.5 Lakhs - ₹3.2 Lakhs

Avg. annual salary

Monthly In-hand Salary

23% less than the average Service Desk Associate Salary in IT Services & Consulting Companies for 0 - 2 years of experience

Interested in this particular role?

Last Updated: 9 Feb 2025

Companies similar to Capgemini for Service Desk Associate in Kolkata

Capgemini Service Desk Associate Salary

0 - 2 years exp. (11 salaries)

₹2.5 L/yr - ₹3.2 L/yr

Company name	Avg Annual Salary	Open Jobs
Wipro Service Desk Associate Salary 1 - 5 years exp. (5 salaries)	₹2 L/yr - ₹3 L/yr 4% more
BT E Serv Service Desk Associate Salary 3 - 6 years exp. (4 salaries)	₹3 L/yr - ₹7 L/yr 55% more
Login to view exact salary
BT Group Service Desk Associate Salary 2 - 6 years exp. (3 salaries)	₹4.5 L/yr - ₹5 L/yr 76% more

Service Desk Associate salary at Capgemini ranges between ₹2.5 Lakhs to ₹3.2 Lakhs per year for employees with less than 1 year of experience to 2 years. Salary estimates are based on 11 latest salaries received from various employees of Capgemini.

Experience wise Capgemini Service Desk Associate salaries in Kolkata

Last Updated: 9 Feb 2025

Experience	Avg Annual Salary
Fresher (4 salaries)	₹2.5 L/yr - ₹3 L/yr
1 year (3 salaries)	₹2.5 L/yr - ₹2.8 L/yr
Login to view exact salary
2 years (4 salaries)	₹2.5 L/yr - ₹3.2 L/yr

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Top skills at Capgemini for Service Desk Associate

International Voice Process Troubleshooting Service Desk Calling bpo call center

Salary related reviews for Capgemini

5.0

Rated by 2 employees for salary & benefits

Associate Consultant in Noida

Full Time

Sales & Business Development Department

1.0

• posted on 03 Apr 2025

1.0

for Salary and Benefits

Likes

Job security

Dislikes

... of corporate -Although Hybrid is policy manager forcing for daily working from office -No growth in term of promotion and salary -HR is puppet of manager -No ethic in system

Salary - Bad

+5 more

Senior Analyst in Mumbai

Full Time

Engineering - Software & QA Department

3.0

• posted on 29 Mar 2025

2.0

for Salary and Benefits

Likes

1) Supportive Team Members who understand & help to resolve any issue 2) Friendly Infrastructure. 3) Job Security

Job security - Excellent

Dislikes

1) Less Salary as compare to new Joiner. 2) NO Expectation in Promotions. 3) Lots of Politics. 4) Efforts not countable

Salary - Poor

+1 more

Senior Consultant in Mumbai

Full Time

IT & Information Security Department

1.0

• posted on 20 Mar 2025

1.0

for Salary and Benefits

Likes

I worked in Capgemini 1.8 years, HRs are too toxic, very poor management. HR won't be talk you properly. I should recommend plz don't join Capgemini.

Dislikes

...re toxic, they don't care about employees. There is proper policy for employees. No salary hick, no promotion, no work like balance. Third class management..

Salary - Bad

+6 more

Senior Consultant in Gurgaon / Gurugram

Full Time

Project & Program Management Department

3.0

• posted on 18 Mar 2025

3.0

for Salary and Benefits

Likes

Work Life balance although project dependent, skill development is highly focused area, work satisfaction is again project dependent, Company culture is very good, Job security is also very good.

Skill development - Excellent

+4 more

Dislikes

Salary Hike

Senior Consultant in Mumbai

Full Time

Engineering - Software & QA Department

2.0

• posted on 17 Mar 2025

1.0

for Salary and Benefits

Likes

People here with average work have no fear of loosing jobs. It's for the good and high achieving employees who will not be satisfied with the mediocrity and unrewarding workplace. But yes I never felt I will lose my job here.

Job security - Excellent

Dislikes

Poor Management, Corrupt Leadership, Unfair Compensation, Stagnant Growth, Hijacking Career Paths by Seniors, Blocked opportunities and Biases

Salary - Bad

+5 more

see more salary related reviews

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What people are saying about Capgemini

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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Capgemini Service Desk Associate Salary FAQs

What is the salary of Service Desk Associate at Capgemini in Kolkata?

The average salary of a Service Desk Associate at Capgemini in Kolkata typically ranges from ₹2.5 Lakhs to ₹3.2 Lakhs per year, depending on experience (from Fresher to 2 years).

The top 10% of Service Desk Associate in Kolkata at Capgemini earn more than ₹3.1 Lakhs per year, and the top 1% earn over ₹3.2 Lakhs per year. Service Desk Associate Salaries at Capgemini can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Capgemini employees in India.

What is the estimated take home salary of a Service Desk Associate at Capgemini in Kolkata?

The estimated take-home salary of a Service Desk Associate at Capgemini in Kolkata typically ranges from ₹19,463 to ₹21,134 per month. This is based on the average salary range of ₹2.5 Lakhs to ₹3.2 Lakhs per year for employees with experience ranging from Fresher to 2 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Capgemini. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Desk Associate at Capgemini in Kolkata?

To be a Service Desk Associate at Capgemini in Kolkata, the key skills required include:

- International Voice Process
- Troubleshooting
- Service Desk
- Calling
- bpo

These skills are highly valued at Capgemini and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Capgemini for Service Desk Associate in India?

BT Group	₹4.5 Lakhs to ₹5.0 Lakhs per year
BT E Serv	₹3.0 Lakhs to ₹7.0 Lakhs per year
Wipro	₹2.0 Lakhs to ₹3.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Capgemini, depending on the role and experience level.

How the salary growth look like for a Service Desk Associate at Capgemini in Kolkata?

The salary growth for a Service Desk Associate at Capgemini in Kolkata depends on factors such as experience, performance, and promotions. On average, a Service Desk Associate in Kolkata can expect the following growth trajectory at Capgemini:

Experience	Average Salary Range
Fresher	₹2.5 Lakhs to ₹3.0 Lakhs per year
1 year	₹2.5 Lakhs to ₹2.8 Lakhs per year
2 years	₹2.5 Lakhs to ₹3.2 Lakhs per year

and so on.

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Capgemini Service Desk Associate Salaries in Kolkata

Capgemini Service Desk Associate salary in Kolkata ranges between ₹2.5 Lakhs to ₹3.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 11 Capgemini latest salaries received from various employees of Capgemini.