Capgemini Customer Service Associate (Csa) salaries in India

Likes

Your job is secure and you get sufficient pay at mid-senior level

Dislikes

Don't join invent BU, unless you want to say goodbye to career growth. Geetanjali, Ashish Sharma, Padmini, etc. neither have done any pure play management consulting projects themselves nor have a clue on how to run the team. You will eventually end up in a IT AMS services role as a PM/PO, BA or Scrum master.

Likes

...positions at offshore or onsite not at all. Not sure what is happening cross.. however it is good to look into salary revision.. specially for long termers... Hope things will move positively in 2025 Tleast ..

Dislikes

Not a good move for old termers for salary revision.. still in lower brackets.. can see lot of attrition due to this.. also not hybrid for few clients which hits again attprition.....

Likes

They have a collaboration with udemy and coursera and many more . I learned few skills and this helps me to grow

Dislikes

No salary appraisal I have worked almost 2+ years. Don't Even get a single rs hike in my salary. It is the same form where i started. I also met with people who worked here from almost year and their story is also the same

Likes

There is job security if you are performing average or above average too. The mentality/ culture of company is of service based. so as long as you have project , you are safe obiously but even if you are not on project then also you will enough oppurtunity to save your poaition.

Dislikes

In terms of salary and promotion , management says they doea not have anything in their hand. After covid they sets mind of employee of low to no incrwment. even if your project is doing well then also you wont have a good increment or in some cases low increment too.

Likes

On time low salary

Dislikes

The management and hiring team worst. before any escalation they don't have any proper guidance or such programs to aware about policies for new employees and no work satisfaction also don't have good projects and nothing for new learning and total time waste