BYJU'S Customer Service Advisor salaries in Bangalore / Bengaluru

Likes

I apprectaite them for giving me my first job right during my graduation. The pay was pretty good and it was unexpected. The company focused on employee development. There were frequent team outings and rewards given for good performance. I felt valuable while working with byjus. Few managers who had good experience outside byjus were very supportive and acknowledged harkwork and efforts.

Dislikes

Tough the pay was very good but the work-life balance was negligible. Even if you had 30 casual leaves available , 15 sick leaves. U had to email manager well in advance for your sick leaves also. How on earth can a person predict when he or she is gonna fell sick? Plus sometimes it was like working for no heart person. There was zero human nature seen in managers who had started career in byjus and were working for the company for quite a lot time. Ultimately it's because of those careless and inhuman Managers that the company is losing everything.

Likes

Managers and management always take initiatives to skill up employees so that they can grow in career even if you stay in byjus or not but they help with your skill development just you need to be vocal enough.

Dislikes

With the currect situation salary, job security is biggest concern . Major dislike is employee won't get updates regarding any negative things like delay In crediting salary, layoff before time. Increments are not happening

Likes

When I was working that time salary was on time 1st of calender.

Dislikes

Management and seniors behaviour where worst means, if I say that today byju's is surviving any type of conditions any type of typical situation just because of the management and senior behaviours and nothing else.

Likes

Good salary compared other companies for similar roles with 5 days working. Unlike sales department, culture was good in non voice operations department and there was no pressure as such,nobody worked beyond thier shift timings 9-6/10-7. It was fun environment.

Dislikes

No personal growth, job security or opportunities internally. Can get promotion if your from sales team or through personal connection inside. But not with honest and hard work.

Likes

when it comes to salary it is good, but they never see there employee as human, no leaves, no permission, always over time work, over target, many fake promises, etc, worst as a company organisation

Dislikes

worst in management and organisation, never treated as human, the management skills in byjus is the worst as there senior people