BT Group Customer Support Advisor Salaries by 20+ Employees (Updated 2025)

0 - 8 years exp.

₹2.6 Lakhs - ₹5.5 Lakhs

Salary of majority employees

Fixed (83%)

₹3.6 Lakhs

Variable (17%)

₹0.8 Lakh

31% more than the average Customer Support Advisor Salary in Telecom Companies for 0 - 8 years of experience

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Last Updated: 7 Mar 2025

Companies similar to BT Group for Customer Support Advisor

Company name	Avg Annual Salary	Open Jobs
Vodafone Idea Customer Support Advisor Salary 1 - 4 years exp. (4 salaries)	₹3.8 L/yr - ₹5 L/yr 5% less
Jio Customer Support Advisor Salary 1 - 4 years exp. (6 salaries)	₹1.3 L/yr - ₹2.5 L/yr 56% less
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Tech Mahindra Customer Support Advisor Salary 0 - 4 years exp. (7 salaries)	₹2.4 L/yr - ₹4.2 L/yr 26% less
TCS Customer Support Advisor Salary 2 - 4 years exp. (3 salaries)	₹2.4 L/yr - ₹5 L/yr 24% less
Concentrix Corporation Customer Support Advisor Salary 0 - 6 years exp. (151 salaries)	₹1.7 L/yr - ₹4.5 L/yr 34% less

Customer Support Advisor salary at BT Group ranges between ₹2.6 Lakhs to ₹5.5 Lakhs per year for employees with less than 1 year of experience to 8 years. Salary estimates are based on 21 latest salaries received from various employees of BT Group.

Experience wise BT Group Customer Support Advisor salaries

Last Updated: 7 Mar 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹3 L/yr - ₹6.9 L/yr
1 year (AmbitionBox Estimate)	₹1.6 L/yr - ₹4.2 L/yr
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2 years (4 salaries)	₹2.5 L/yr - ₹4.2 L/yr
3 years (5 salaries)	₹3.5 L/yr - ₹5.5 L/yr
4 years (AmbitionBox Estimate)	₹4.1 L/yr - ₹4.9 L/yr
5 years (3 salaries)	₹4.1 L/yr - ₹5.2 L/yr
6 years (AmbitionBox Estimate)	₹4.1 L/yr - ₹5 L/yr
7 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹5 L/yr
8 years (AmbitionBox Estimate)	₹2 L/yr - ₹5.2 L/yr

View all

Similar Designation salaries in BT Group

Customer Support Executive Salary

(34 salaries)

₹2.3 L/yr - ₹5.5 L/yr

Customer Success Manager Salary

(12 salaries)

₹8 L/yr - ₹31.55 L/yr

Customer Service Associate Salary

(48 salaries)

₹2.2 L/yr - ₹5 L/yr

Customer Care Executive Salary

(17 salaries)

₹2.45 L/yr - ₹4.6 L/yr

Technical Support Engineer Salary

(43 salaries)

₹3 L/yr - ₹10.53 L/yr

Customer Service Executive Salary

(53 salaries)

₹2.3 L/yr - ₹7 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹0.9 L/yr - ₹1.2 L/yr

Operations Manager Salary

(47 salaries)

₹9.7 L/yr - ₹37.65 L/yr

Senior Associate Salary

(111 salaries)

₹2 L/yr - ₹9 L/yr

Senior Analyst Salary

(12 salaries)

₹6 L/yr - ₹10 L/yr

Salary related reviews for BT Group

2.5

Rated by 5 employees for salary & benefits

Customer Care Executive in New Delhi

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 19 Aug 2023

2.0

for Salary and Benefits

Likes

Work life balance is good. The company provides good amount of leaves where we can manage our work as well as our personal life.

Skill development - Good

+2 more

Dislikes

The only thing is that very less salary no hike if you join BT as experienced also, there is discrimination amongst the employees who work their. This feedback must be taken into consideration. Overall, good company to work with

Salary - Poor

+1 more

Senior Associate in Kolkata

Full Time

Business Repairs. Department

3.0

• posted on 16 Dec 2021

2.0

for Salary and Benefits

Likes

They pay you well and have good incentive plans

Dislikes

Work culture inside the floor is terrible. People shout at each other from across the floor. They need to learn a thing or two from Wipro on being employee centric.

Salary - Poor

+4 more

Customer Service Executive in Gurgaon / Gurugram

EE billing Department

1.0

• posted on 16 Aug 2022

1.0

for Salary and Benefits

Likes

...ot care about other person feelings.. I have to suffer alot during my training.. No salary, nothing, too much stress. No use to work. I quit my job within 2 months

Dislikes

Worst company... No salary, people are very judgemental.

Salary - Bad

+6 more

Process Associate in Gurgaon / Gurugram

Network planning Department

5.0

• posted on 28 Mar 2019

3.0

for Salary and Benefits

Likes

Work environment is really good, very employee centric company. It's been 3 years for me and I still want to continue being here.

Job security - Excellent

+4 more

Dislikes

Salary compensation is very less as compared to other companies and learning is very limited.

Senior Associate in Gurgaon / Gurugram

Customer Success, Service & Operations Department

2.0

• posted on 07 Oct 2017

1.0

for Salary and Benefits

Likes

It is the most terrible company to work with no growth opportunity and people being treated Like robots with not good compensation rewarded..It fools you at the Time of joining..but never fitts in the commitments made by them during joining..politics is the integral part of this company..pathetic management who have a capabilty of taking horrible decisions

Dislikes

Management

Salary - Bad

+6 more

see more salary related reviews

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What people are saying about BT Group

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Got an offer from pwc sdc kolkata for 7 lpa and from Oracle bangalore for 9 lpa. Which one should I go for? Both are giving career level upgrades as well.

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BT Group Customer Support Advisor Salary FAQs

What is the salary of Customer Support Advisor at BT Group ?

The average salary of a Customer Support Advisor at BT Group in India typically ranges from ₹2.6 Lakhs to ₹5.5 Lakhs per year, depending on experience (from Fresher to 8 years).

The top 10% of Customer Support Advisor at BT Group earn more than ₹5.2 Lakhs per year, and the top 1% earn over ₹5.5 Lakhs per year. Customer Support Advisor Salaries at BT Group can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ BT Group employees in India.

What is the estimated take home salary of a Customer Support Advisor at BT Group in India?

The estimated take-home salary of a Customer Support Advisor at BT Group in India typically ranges from ₹32,375 to ₹33,654 per month. This is based on the average salary range of ₹2.6 Lakhs to ₹5.5 Lakhs per year for employees with experience ranging from Fresher to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of BT Group. Check how we calculate in-hand salary with our in-hand salary calculator.

What is the salary of a Customer Support Advisor in companies similar to BT Group in India?

The salary of a Customer Support Advisor at companies similar to BT Group in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Vodafone Idea	₹3.8 Lakhs to ₹5.0 Lakhs per year
TCS	₹2.4 Lakhs to ₹5.0 Lakhs per year
Tech Mahindra	₹2.4 Lakhs to ₹4.2 Lakhs per year
Concentrix Corporation	₹1.7 Lakhs to ₹4.5 Lakhs per year
Jio	₹1.3 Lakhs to ₹2.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Advisor at BT Group in India?

The salary growth for a Customer Support Advisor at BT Group depends on factors such as experience, performance, and promotions. On average, a Customer Support Advisor can expect the following growth trajectory at BT Group:

Experience	Average Salary Range
Fresher	₹3.0 Lakhs to ₹6.9 Lakhs per year
1 year	₹1.6 Lakhs to ₹4.2 Lakhs per year
2 years	₹2.5 Lakhs to ₹4.2 Lakhs per year
3 years	₹3.5 Lakhs to ₹5.5 Lakhs per year

and so on.

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BT Group Customer Support Advisor Salaries

BT Group Customer Support Advisor salary in India ranges between ₹2.6 Lakhs to ₹5.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 21 BT Group latest salaries received from various employees of BT Group.