BT Group Customer Service Associate Salaries by 40+ Employees (Updated 2025)

1 - 5 years exp.

₹2.2 Lakhs - ₹5 Lakhs

Salary of majority employees

24% more than the average Customer Service Associate Salary in Telecom Companies for 1 - 5 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 1 - 5 years exp. (25 salaries)	₹2.2 L/yr - ₹4.8 L/yr
Data Science & Analytics Customer Service Associate Salary 2 - 5 years exp. (4 salaries)	₹2.8 L/yr - ₹3.4 L/yr
Login to view exact salary
Finance & Accounting Customer Service Associate Salary 1 - 5 years exp. (4 salaries)	₹3.1 L/yr - ₹4.1 L/yr
Engineering - Hardware & Networks Customer Service Associate Salary 3 - 5 years exp. (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.7 L/yr
Engineering - Software & QA Customer Service Associate Salary 3 years exp. (AmbitionBox Estimate)	₹3.7 L/yr - ₹4.1 L/yr

View all

Last Updated: 10 Mar 2025

Companies similar to BT Group for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Jio Customer Service Associate Salary 0 - 5 years exp. (87 salaries)	₹1 L/yr - ₹3.8 L/yr 40% less
Vodafone Idea Customer Service Associate Salary 2 - 9 years exp. (77 salaries)	₹1.2 L/yr - ₹5.5 L/yr 24% less
Login to view exact salary
Bharti Airtel Customer Service Associate Salary 1 - 7 years exp. (31 salaries)	₹1 L/yr - ₹4.3 L/yr 20% less
ACT Fibernet Customer Service Associate Salary 2 - 9 years exp. (16 salaries)	₹2.1 L/yr - ₹3.5 L/yr 22% less
Tata Communications Customer Service Associate Salary 0 - 4 years exp. (8 salaries)	₹2 L/yr - ₹3.5 L/yr 31% less
Aerial Telecom Solutions Customer Service Associate Salary 0 - 7 years exp. (5 salaries)	₹2.3 L/yr - ₹2.5 L/yr 32% less
Bharat Sanchar Nigam Customer Service Associate Salary 1 - 3 years exp. (5 salaries)	₹1.8 L/yr - ₹2.1 L/yr 48% less
Telstra Customer Service Associate Salary 3 - 7 years exp. (3 salaries)	₹4.8 L/yr - ₹7.4 L/yr 54% more
OnMobile Global Customer Service Associate Salary 3 - 5 years exp. (3 salaries)	₹3.5 L/yr - ₹3.6 L/yr 3% less
Tata Tele Business Services Customer Service Associate Salary 5 - 6 years exp. (3 salaries)	₹1.8 L/yr - ₹2.3 L/yr 45% less

Customer Service Associate salary at BT Group ranges between ₹2.2 Lakhs to ₹5 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 48 latest salaries received from various employees of BT Group.

Experience wise BT Group Customer Service Associate salaries

Last Updated: 10 Mar 2025

Experience	Avg Annual Salary
1 year (6 salaries)	₹2.2 L/yr - ₹4.5 L/yr
2 years (10 salaries)	₹2.3 L/yr - ₹4.5 L/yr
Login to view exact salary
3 years (18 salaries)	₹2.7 L/yr - ₹4.5 L/yr
4 years (8 salaries)	₹2.7 L/yr - ₹5 L/yr
5 years (6 salaries)	₹2.3 L/yr - ₹4.7 L/yr

Similar Designation salaries in BT Group

Customer Support Associate Salary

(8 salaries)

₹1.75 L/yr - ₹4 L/yr

Customer Service Officer Salary

(AmbitionBox Estimate)

₹2 L/yr - ₹2.5 L/yr

Customer Service Executive Salary

(53 salaries)

₹2.4 L/yr - ₹7 L/yr

Customer Service Manager Salary

(4 salaries)

₹9.25 L/yr - ₹13.3 L/yr

Customer Service Representative Salary

(9 salaries)

₹2.55 L/yr - ₹5.7 L/yr

Customer Care Executive Salary

(17 salaries)

₹2.45 L/yr - ₹4.6 L/yr

Senior Associate Salary

(111 salaries)

₹2 L/yr - ₹9 L/yr

Customer Support Executive Salary

(34 salaries)

₹2.3 L/yr - ₹5.5 L/yr

Process Associate Salary

(66 salaries)

₹2.2 L/yr - ₹5.5 L/yr

Senior Customer Service Executive Salary

(3 salaries)

₹4 L/yr - ₹5.2 L/yr

Top skills at BT Group for Customer Service Associate

International Voice Process

Salary related reviews for BT Group

2.7

Rated by 15 employees for salary & benefits

Customer Care Executive in New Delhi

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 19 Aug 2023

2.0

for Salary and Benefits

Likes

Work life balance is good. The company provides good amount of leaves where we can manage our work as well as our personal life.

Skill development - Good

+2 more

Dislikes

The only thing is that very less salary no hike if you join BT as experienced also, there is discrimination amongst the employees who work their. This feedback must be taken into consideration. Overall, good company to work with

Salary - Poor

+1 more

Senior Associate in Kolkata

Full Time

Business Repairs. Department

3.0

• posted on 16 Dec 2021

2.0

for Salary and Benefits

Likes

They pay you well and have good incentive plans

Dislikes

Work culture inside the floor is terrible. People shout at each other from across the floor. They need to learn a thing or two from Wipro on being employee centric.

Salary - Poor

+4 more

Customer Service Executive in Gurgaon / Gurugram

EE billing Department

1.0

• posted on 16 Aug 2022

1.0

for Salary and Benefits

Likes

...ot care about other person feelings.. I have to suffer alot during my training.. No salary, nothing, too much stress. No use to work. I quit my job within 2 months

Dislikes

Worst company... No salary, people are very judgemental.

Salary - Bad

+6 more

Process Associate in Gurgaon / Gurugram

Network planning Department

5.0

• posted on 28 Mar 2019

3.0

for Salary and Benefits

Likes

Work environment is really good, very employee centric company. It's been 3 years for me and I still want to continue being here.

Job security - Excellent

+4 more

Dislikes

Salary compensation is very less as compared to other companies and learning is very limited.

Senior Associate in Gurgaon / Gurugram

Customer Success, Service & Operations Department

2.0

• posted on 07 Oct 2017

1.0

for Salary and Benefits

Likes

It is the most terrible company to work with no growth opportunity and people being treated Like robots with not good compensation rewarded..It fools you at the Time of joining..but never fitts in the commitments made by them during joining..politics is the integral part of this company..pathetic management who have a capabilty of taking horrible decisions

Dislikes

Management

Salary - Bad

+6 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about BT Group

View All

Got an offer from pwc sdc kolkata for 7 lpa and from Oracle bangalore for 9 lpa. Which one should I go for? Both are giving career level upgrades as well.

Got a question about BT Group?

Ask anonymously on communities.

BT Group Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at BT Group ?

The average salary of a Customer Service Associate at BT Group in India typically ranges from ₹2.2 Lakhs to ₹5.0 Lakhs per year, depending on experience (from 1 year to 5 years).

The top 10% of Customer Service Associate at BT Group earn more than ₹4.5 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Customer Service Associate Salaries at BT Group can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 40+ BT Group employees in India.

What is the estimated take home salary of a Customer Service Associate at BT Group in India?

The estimated take-home salary of a Customer Service Associate at BT Group in India typically ranges from ₹26,845 to ₹28,257 per month. This is based on the average salary range of ₹2.2 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from 1 year to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 40+ salaries received from various employees of BT Group. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Associate at BT Group ?

International Voice Process is a popular skill required to work as a Customer Service Associate at BT Group.

Which companies offer higher salaries than BT Group for Customer Service Associate in India?

Telstra

₹4.8 Lakhs to ₹7.4 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by BT Group, depending on the role and experience level.

What is the salary of a Customer Service Associate in companies similar to BT Group in India?

The salary of a Customer Service Associate at companies similar to BT Group in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

OnMobile Global	₹3.5 Lakhs to ₹3.6 Lakhs per year
Bharti Airtel	₹1.0 Lakhs to ₹4.3 Lakhs per year
ACT Fibernet	₹2.1 Lakhs to ₹3.5 Lakhs per year
Vodafone Idea	₹1.2 Lakhs to ₹5.5 Lakhs per year
Tata Communications	₹2.0 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Associate at BT Group in India?

The salary growth for a Customer Service Associate at BT Group depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at BT Group:

Experience	Average Salary Range
1 year	₹2.2 Lakhs to ₹4.5 Lakhs per year
2 years	₹2.3 Lakhs to ₹4.5 Lakhs per year
3 years	₹2.7 Lakhs to ₹4.5 Lakhs per year
4 years	₹2.7 Lakhs to ₹5.0 Lakhs per year

and so on.

Tell us how to improve this page.

BT Group Customer Service Associate Salaries by Location

Home >
Salaries >
BT Group Salaries >
BT Group Customer Service Associate Salaries

BT Group Customer Service Associate salary in India ranges between ₹2.2 Lakhs to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 48 BT Group latest salaries received from various employees of BT Group.

BT Group Customer Service Associate salaries in India (Updated 2025)

Companies similar to BT Group for Customer Service Associate

Latest annual salaries shared by BT Group Customer Service Associate

Experience wise BT Group Customer Service Associate salaries

Similar Designation salaries in BT Group

Top skills at BT Group for Customer Service Associate

Salary related reviews for BT Group

Customer Care Executive in New Delhi

Senior Associate in Kolkata

Customer Service Executive in Gurgaon / Gurugram

Process Associate in Gurgaon / Gurugram

Senior Associate in Gurgaon / Gurugram

BT Group Customer Service Associate Salary FAQs

Tell us how to improve this page.

BT Group Customer Service Associate Salaries by Location