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BT Group Customer Service Associate salaries in India (Updated 2025)

Annual salary range
1 - 5 years exp.
₹2.2 Lakhs - ₹5 Lakhs
Salary of majority employees
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24% more than the average Customer Service Associate Salary in Telecom Companies for 1 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
1 - 5 years exp. (25 salaries)
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₹2.2 L/yr - ₹4.8 L/yr

Data Science & Analytics
Customer Service Associate Salary
2 - 5 years exp. (4 salaries)
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₹2.8 L/yr - ₹3.4 L/yr

Finance & Accounting
Customer Service Associate Salary
1 - 5 years exp. (4 salaries)
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₹3.1 L/yr - ₹4.1 L/yr

Engineering - Hardware & Networks
Customer Service Associate Salary
3 - 5 years exp. (AmbitionBox Estimate)
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₹3.3 L/yr - ₹4.7 L/yr

Engineering - Software & QA
Customer Service Associate Salary
3 years exp. (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.1 L/yr

View all

Last Updated: 10 Mar 2025

Companies similar to BT Group for Customer Service Associate

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Telstra Customer Service Associate Salary

3 - 7 years exp. (3 salaries)

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₹4.8 L/yr - ₹7.4 L/yr

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₹3.5 L/yr - ₹3.6 L/yr

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₹1.8 L/yr - ₹2.3 L/yr

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Customer Service Associate salary at BT Group ranges between ₹2.2 Lakhs to ₹5 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 48 latest salaries received from various employees of BT Group.

Latest annual salaries shared by BT Group Customer Service Associate

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Experience wise BT Group Customer Service Associate salaries

Last Updated: 10 Mar 2025

Experience Avg Annual Salary
1 year  (6 salaries)

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₹2.2 L/yr - ₹4.5 L/yr
2 years  (10 salaries)

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₹2.3 L/yr - ₹4.5 L/yr
3 years  (18 salaries)

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₹2.7 L/yr - ₹4.5 L/yr
4 years  (8 salaries)

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₹2.7 L/yr - ₹5 L/yr
5 years  (6 salaries)

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₹2.3 L/yr - ₹4.7 L/yr

Similar Designation salaries in BT Group

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₹1.75 L/yr - ₹4 L/yr
Customer Service Officer Salary
(AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr
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₹2.4 L/yr - ₹7 L/yr
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₹9.25 L/yr - ₹13.3 L/yr
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₹2.55 L/yr - ₹5.7 L/yr
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₹2.45 L/yr - ₹4.6 L/yr
Senior Associate Salary
(111 salaries)
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₹2 L/yr - ₹9 L/yr
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₹2.3 L/yr - ₹5.5 L/yr
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₹2.2 L/yr - ₹5.5 L/yr
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₹4 L/yr - ₹5.2 L/yr

Top skills at BT Group for Customer Service Associate

International Voice Process

Salary related reviews for BT Group

2.7

Rated by 15 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 19 Aug 2023

2.0
 for  Salary and Benefits

Likes

Work life balance is good. The company provides good amount of leaves where we can manage our work as well as our personal life.

read more
  • Skill development - Good
  • +2 more

Dislikes

The only thing is that very less salary no hike if you join BT as experienced also, there is discrimination amongst the employees who work their. This feedback must be taken into consideration. Overall, good company to work with

read more
  • Salary - Poor
  • +1 more

Full Time

 · 

Business Repairs. Department

3.0
  •  posted on 16 Dec 2021

2.0
 for  Salary and Benefits

Likes

They pay you well and have good incentive plans

Dislikes

Work culture inside the floor is terrible. People shout at each other from across the floor. They need to learn a thing or two from Wipro on being employee centric.

read more
  • Salary - Poor
  • +4 more

EE billing Department

1.0
  •  posted on 16 Aug 2022

1.0
 for  Salary and Benefits

Likes

...ot care about other person feelings.. I have to suffer alot during my training.. No salary, nothing, too much stress. No use to work. I quit my job within 2 months

read more

Dislikes

Worst company... No salary, people are very judgemental.

  • Salary - Bad
  • +6 more

Network planning Department

5.0
  •  posted on 28 Mar 2019

3.0
 for  Salary and Benefits

Likes

Work environment is really good, very employee centric company. It's been 3 years for me and I still want to continue being here.

read more
  • Job security - Excellent
  • +4 more

Dislikes

Salary compensation is very less as compared to other companies and learning is very limited.

read more

Customer Success, Service & Operations Department

2.0
  •  posted on 07 Oct 2017

1.0
 for  Salary and Benefits

Likes

It is the most terrible company to work with no growth opportunity and people being treated Like robots with not good compensation rewarded..It fools you at the Time of joining..but never fitts in the commitments made by them during joining..politics is the integral part of this company..pathetic management who have a capabilty of taking horrible decisions

read more

Dislikes

Management

  • Salary - Bad
  • +6 more
see more salary related reviews

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BT Group Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at BT Group ?
The average salary of a Customer Service Associate at BT Group in India typically ranges from ₹2.2 Lakhs to ₹5.0 Lakhs per year, depending on experience (from 1 year to 5 years).

The top 10% of Customer Service Associate at BT Group earn more than ₹4.5 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Customer Service Associate Salaries at BT Group can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 40+ BT Group employees in India.
What is the estimated take home salary of a Customer Service Associate at BT Group in India?
The estimated take-home salary of a Customer Service Associate at BT Group in India typically ranges from ₹26,845 to ₹28,257 per month. This is based on the average salary range of ₹2.2 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from 1 year to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 40+ salaries received from various employees of BT Group. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Associate at BT Group ?
International Voice Process is a popular skill required to work as a Customer Service Associate at BT Group.
Which companies offer higher salaries than BT Group for Customer Service Associate in India?
Telstra ₹4.8 Lakhs to ₹7.4 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by BT Group, depending on the role and experience level.
What is the salary of a Customer Service Associate in companies similar to BT Group in India?
The salary of a Customer Service Associate at companies similar to BT Group in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

OnMobile Global ₹3.5 Lakhs to ₹3.6 Lakhs per year
Bharti Airtel ₹1.0 Lakhs to ₹4.3 Lakhs per year
ACT Fibernet ₹2.1 Lakhs to ₹3.5 Lakhs per year
Vodafone Idea ₹1.2 Lakhs to ₹5.5 Lakhs per year
Tata Communications ₹2.0 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Associate at BT Group in India?
The salary growth for a Customer Service Associate at BT Group depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at BT Group:

Experience Average Salary Range
1 year ₹2.2 Lakhs to ₹4.5 Lakhs per year
2 years ₹2.3 Lakhs to ₹4.5 Lakhs per year
3 years ₹2.7 Lakhs to ₹4.5 Lakhs per year
4 years ₹2.7 Lakhs to ₹5.0 Lakhs per year
and so on.

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BT Group Customer Service Associate salary in India ranges between ₹2.2 Lakhs to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 48 BT Group latest salaries received from various employees of BT Group.