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BT Group

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BT Group Customer Service Associate salaries in India (Updated 2025)

Annual salary range
1 - 5 years exp.
₹2.2 Lakhs - ₹5 Lakhs
Salary of majority employees
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24% more than the average Customer Service Associate Salary in Telecom Companies for 1 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
1 - 5 years exp. (25 salaries)
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₹2.2 L/yr - ₹4.8 L/yr

Data Science & Analytics
Customer Service Associate Salary
2 - 5 years exp. (4 salaries)
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₹2.8 L/yr - ₹3.4 L/yr

Finance & Accounting
Customer Service Associate Salary
1 - 5 years exp. (4 salaries)
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₹3.1 L/yr - ₹4.1 L/yr

Engineering - Hardware & Networks
Customer Service Associate Salary
3 - 5 years exp. (AmbitionBox Estimate)
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₹3.3 L/yr - ₹4.7 L/yr

Engineering - Software & QA
Customer Service Associate Salary
3 years exp. (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.1 L/yr

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Last Updated: 10 Mar 2025

Companies similar to BT Group for Customer Service Associate

Company name Avg Annual Salary Open Jobs
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₹1.2 L/yr - ₹5.5 L/yr

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₹1 L/yr - ₹4.5 L/yr

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Jio Customer Service Associate Salary

0 - 5 years exp. (87 salaries)

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₹1 L/yr - ₹3.8 L/yr

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₹2 L/yr - ₹3.5 L/yr

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Amazon Customer Service Associate Salary

0 - 10 years exp. (4.2k salaries)

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₹0.6 L/yr - ₹6.8 L/yr

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4 job openings
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Flipkart Customer Service Associate Salary

0 - 5 years exp. (160 salaries)

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₹1 L/yr - ₹4 L/yr

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Wipro Customer Service Associate Salary

0 - 5 years exp. (329 salaries)

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₹1.2 L/yr - ₹4.3 L/yr

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TCS Customer Service Associate Salary

0 - 8 years exp. (202 salaries)

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₹1.5 L/yr - ₹6.5 L/yr

arrow icon 9% less
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HCLTech Customer Service Associate Salary

0 - 3 years exp. (46 salaries)

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₹1.4 L/yr - ₹4.5 L/yr

arrow icon 29% less
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Tech Mahindra Customer Service Associate Salary

0 - 6 years exp. (4.1k salaries)

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₹0.8 L/yr - ₹5 L/yr

arrow icon 23% less
1 job opening
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Dell Customer Service Associate Salary

0 - 5 years exp. (20 salaries)

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₹2 L/yr - ₹4.5 L/yr

arrow icon 10% less
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NTT Data Customer Service Associate Salary

1 - 7 years exp. (20 salaries)

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₹2 L/yr - ₹4.5 L/yr

arrow icon 2% more
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Maersk Customer Service Associate Salary

1 - 9 years exp. (16 salaries)

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₹2.8 L/yr - ₹8 L/yr

arrow icon 38% more
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Citicorp Customer Service Associate Salary

1 - 8 years exp. (15 salaries)

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₹2.6 L/yr - ₹5 L/yr

arrow icon 10% more
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₹2 L/yr - ₹4.5 L/yr

arrow icon 10% less
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₹2 L/yr - ₹3.3 L/yr

arrow icon 33% less
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₹2.7 L/yr - ₹3 L/yr

arrow icon 23% less
Customer Service Associate salary at BT Group ranges between ₹2.2 Lakhs to ₹5 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 48 latest salaries received from various employees of BT Group.

Latest annual salaries shared by BT Group Customer Service Associate

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Experience wise BT Group Customer Service Associate salaries

Last Updated: 10 Mar 2025

Experience Avg Annual Salary
1 year  (6 salaries)

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₹2.2 L/yr - ₹4.5 L/yr
2 years  (10 salaries)

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₹2.3 L/yr - ₹4.5 L/yr
3 years  (18 salaries)

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₹2.7 L/yr - ₹4.5 L/yr
4 years  (8 salaries)

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₹2.7 L/yr - ₹5 L/yr
5 years  (6 salaries)

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₹2.3 L/yr - ₹4.7 L/yr

Similar Designation salaries in BT Group

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₹1.75 L/yr - ₹4 L/yr
Customer Service Officer Salary
(AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr
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₹2.3 L/yr - ₹7 L/yr
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₹9.25 L/yr - ₹13.3 L/yr
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₹2.55 L/yr - ₹5.24 L/yr
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₹2.45 L/yr - ₹4.6 L/yr
Senior Associate Salary
(111 salaries)
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₹2 L/yr - ₹9 L/yr
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₹2.3 L/yr - ₹5.5 L/yr
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₹2.2 L/yr - ₹5.5 L/yr
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₹4 L/yr - ₹5.2 L/yr

Top skills at BT Group for Customer Service Associate

International Voice Process
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Salary related reviews for BT Group

2.7

Rated by 15 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 19 Aug 2023

2.0
 for  Salary and Benefits

Likes

Work life balance is good. The company provides good amount of leaves where we can manage our work as well as our personal life.

read more
  • Skill development - Good
  • +2 more

Dislikes

The only thing is that very less salary no hike if you join BT as experienced also, there is discrimination amongst the employees who work their. This feedback must be taken into consideration. Overall, good company to work with

read more
  • Salary - Poor
  • +1 more

Full Time

 · 

Business Repairs. Department

3.0
  •  posted on 16 Dec 2021

2.0
 for  Salary and Benefits

Likes

They pay you well and have good incentive plans

Dislikes

Work culture inside the floor is terrible. People shout at each other from across the floor. They need to learn a thing or two from Wipro on being employee centric.

read more
  • Salary - Poor
  • +4 more

EE billing Department

1.0
  •  posted on 16 Aug 2022

1.0
 for  Salary and Benefits

Likes

...ot care about other person feelings.. I have to suffer alot during my training.. No salary, nothing, too much stress. No use to work. I quit my job within 2 months

read more

Dislikes

Worst company... No salary, people are very judgemental.

  • Salary - Bad
  • +6 more

Network planning Department

5.0
  •  posted on 28 Mar 2019

3.0
 for  Salary and Benefits

Likes

Work environment is really good, very employee centric company. It's been 3 years for me and I still want to continue being here.

read more
  • Job security - Excellent
  • +4 more

Dislikes

Salary compensation is very less as compared to other companies and learning is very limited.

read more

Customer Success, Service & Operations Department

2.0
  •  posted on 07 Oct 2017

1.0
 for  Salary and Benefits

Likes

It is the most terrible company to work with no growth opportunity and people being treated Like robots with not good compensation rewarded..It fools you at the Time of joining..but never fitts in the commitments made by them during joining..politics is the integral part of this company..pathetic management who have a capabilty of taking horrible decisions

read more

Dislikes

Management

  • Salary - Bad
  • +6 more
see more salary related reviews

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BT Group Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at BT Group?
Customer Service Associate salary at BT Group in India ranges between ₹2.2 Lakhs to ₹5.0 Lakhs for experience between 1 years to 5 years. According to our estimates it is 24% more than the average Customer Service Associate Salary in India. Salary estimates are based on 48 latest salaries received from various employees of BT Group India.
How does the salary of a Customer Service Associate at BT Group India compare with the average salary range for this job?
The average salary of a Customer Service Associate at BT Group is 24% more than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Associate at BT Group?
International Voice Process is a popular skill required to work as a Customer Service Associate at BT Group.
Which similar companies are paying more than BT Group to a Customer Service Associate in India?
  • Maersk Customer Service Associate Salary - ₹2.8 Lakhs to ₹8.0 Lakhs per year
  • Citicorp Customer Service Associate Salary - ₹2.6 Lakhs to ₹5.0 Lakhs per year
  • NTT Data Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
What is the salary of a Customer Service Associate in companies similar to BT Group in India?
  • Amazon Customer Service Associate Salary - ₹0.6 Lakhs to ₹6.8 Lakhs per year
  • TCS Customer Service Associate Salary - ₹1.5 Lakhs to ₹6.5 Lakhs per year
  • DXC Technology Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
  • Dell Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
  • Bharti Airtel Customer Service Associate Salary - ₹1.0 Lakhs to ₹4.5 Lakhs per year
What is the estimated take home salary of a Customer Service Associate at BT Group in India?
The estimated take-home salary of a Customer Service Associate at BT Group ranges between ₹26,845 per month to ₹28,257 per month in India. The take-home salary calculation is based on the average BT Group Customer Service Associate salary in India which ranges between ₹2.2 Lakhs to ₹5.0 Lakhs per year for employees with experience between 1 years to 5 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Associate at BT Group?
According to AmbitionBox, 60% of the BT Group Customer Service Associates reported a notice period of 2 Months, 27% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 45 responses on AmbitionBox in last 2 years.

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BT Group Customer Service Associate salary in India ranges between ₹2.2 Lakhs to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 48 BT Group latest salaries received from various employees of BT Group.