BT Group Customer Service Manager Salaries by 4 Employees (Updated 2025)

7 - 12 years exp.

₹9.3 Lakhs - ₹13.3 Lakhs

Low Confidence

Salary of majority employees

87% more than the average Customer Service Manager Salary for 7 - 12 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 7 - 12 years exp. (3 salaries)	₹9.3 L/yr - ₹13.3 L/yr
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Project & Program Management Customer Service Manager Salary 8 years exp. (AmbitionBox Estimate)	₹10.5 L/yr - ₹12.9 L/yr

Last Updated: 17 Jun 2023

Companies similar to BT Group for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
Vodafone Idea Customer Service Manager Salary 6 - 19 years exp. (53 salaries)	₹3.6 L/yr - ₹14.5 L/yr 18% less
Bharti Airtel Customer Service Manager Salary 2 - 17 years exp. (28 salaries)	₹2.1 L/yr - ₹11.1 L/yr 43% less
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Jio Customer Service Manager Salary 5 - 12 years exp. (46 salaries)	₹2.3 L/yr - ₹9 L/yr 59% less	3 job openings
Tata Communications Customer Service Manager Salary 3 - 8 years exp. (16 salaries)	₹2.8 L/yr - ₹7.3 L/yr 59% less
Tech Mahindra Customer Service Manager Salary 1 - 14 years exp. (25 salaries)	₹2.1 L/yr - ₹7 L/yr 58% less
Wipro Customer Service Manager Salary 1 - 8 years exp. (8 salaries)	₹1.6 L/yr - ₹3.9 L/yr 76% less
Infosys Customer Service Manager Salary 3 - 14 years exp. (4 salaries)	₹5 L/yr - ₹22 L/yr 18% more
TCS Customer Service Manager Salary 0 - 21 years exp. (25 salaries)	₹3 L/yr - ₹13.4 L/yr 28% less
Hewlett Packard Enterprise Customer Service Manager Salary 6 - 16 years exp. (13 salaries)	₹4.6 L/yr - ₹13.3 L/yr 19% less
Dell Customer Service Manager Salary 0 - 17 years exp. (5 salaries)	₹8.5 L/yr - ₹15 L/yr 7% more
Schneider Electric Customer Service Manager Salary 9 - 15 years exp. (4 salaries)	₹7.5 L/yr - ₹12 L/yr 9% less
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Maersk Customer Service Manager Salary 11 - 17 years exp. (3 salaries)	₹18.8 L/yr - ₹28.8 L/yr 74% more
Ericsson Customer Service Manager Salary 0 - 13 years exp. (3 salaries)	₹10.3 L/yr - ₹21 L/yr 41% more
Hyundai Motor India Limited Customer Service Manager Salary 5 - 8 years exp. (AmbitionBox Estimate)	₹3.7 L/yr - ₹4.8 L/yr 61% less

Customer Service Manager salary at BT Group ranges between ₹9.3 Lakhs to ₹13.3 Lakhs per year for employees with experience between 7 years to 12 years. Salary estimates are based on 4 latest salaries received from various employees of BT Group.

Experience wise BT Group Customer Service Manager salaries

Last Updated: 17 Jun 2023

Experience	Avg Annual Salary
7 years (AmbitionBox Estimate)	₹5.2 L/yr - ₹13.3 L/yr
8 years (AmbitionBox Estimate)	₹11.7 L/yr - ₹21.8 L/yr
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9 years (AmbitionBox Estimate)	₹10.2 L/yr - ₹13 L/yr
10 years (AmbitionBox Estimate)	₹9.4 L/yr - ₹12 L/yr
11 years (AmbitionBox Estimate)	₹9.3 L/yr - ₹17.4 L/yr
12 years (AmbitionBox Estimate)	₹9.3 L/yr - ₹9.3 L/yr

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Similar Designation salaries in BT Group

Customer Service Officer Salary

(AmbitionBox Estimate)

₹2 L/yr - ₹2.5 L/yr

Customer Service Associate Salary

(50 salaries)

₹2 L/yr - ₹5 L/yr

Customer Service Executive Salary

(51 salaries)

₹2.4 L/yr - ₹6 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹0.9 L/yr - ₹1.2 L/yr

Customer Service Representative Salary

(7 salaries)

₹2.55 L/yr - ₹5.24 L/yr

Customer Care Executive Salary

(19 salaries)

₹2.45 L/yr - ₹4.8 L/yr

Customer Support Associate Salary

(8 salaries)

₹1.75 L/yr - ₹4 L/yr

Service Engineer Salary

(4 salaries)

₹4.25 L/yr - ₹9.5 L/yr

Customer Support Executive Salary

(33 salaries)

₹2.3 L/yr - ₹5.5 L/yr

Deputy Manager Salary

(5 salaries)

₹5 L/yr - ₹10 L/yr

Top skills at BT Group for Customer Service Manager

Change Management Process Excellence SAP Quality Management QMS Lean Six Sigma Continuous Improvement Process Improvement Team Management Stakeholder Management

Salary related reviews for BT Group

Customer Care Executive in New Delhi

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 19 Aug 2023

2.0

for Salary and Benefits

Likes

Work life balance is good. The company provides good amount of leaves where we can manage our work as well as our personal life.

Dislikes

The only thing is that very less salary no hike if you join BT as experienced also, there is discrimination amongst the employees who work their. This feedback must be taken into consideration. Overall, good company to work with

Senior Associate in Kolkata

Full Time

Business Repairs. Department

3.0

• posted on 16 Dec 2021

2.0

for Salary and Benefits

Likes

They pay you well and have good incentive plans

Dislikes

Work culture inside the floor is terrible. People shout at each other from across the floor. They need to learn a thing or two from Wipro on being employee centric.

Customer Service Executive in Gurgaon / Gurugram

EE billing Department

1.0

• posted on 16 Aug 2022

1.0

for Salary and Benefits

Likes

...ot care about other person feelings.. I have to suffer alot during my training.. No salary, nothing, too much stress. No use to work. I quit my job within 2 months

Dislikes

Worst company... No salary, people are very judgemental.

Process Associate in Gurgaon / Gurugram

Network planning Department

5.0

• posted on 28 Mar 2019

3.0

for Salary and Benefits

Likes

Work environment is really good, very employee centric company. It's been 3 years for me and I still want to continue being here.

Dislikes

Salary compensation is very less as compared to other companies and learning is very limited.

Senior Associate in Gurgaon / Gurugram

Customer Success, Service & Operations Department

2.0

• posted on 07 Oct 2017

1.0

for Salary and Benefits

Likes

It is the most terrible company to work with no growth opportunity and people being treated Like robots with not good compensation rewarded..It fools you at the Time of joining..but never fitts in the commitments made by them during joining..politics is the integral part of this company..pathetic management who have a capabilty of taking horrible decisions

Dislikes

Management

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BT Group Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at BT Group?

Customer Service Manager salary at BT Group in India ranges between ₹9.3 Lakhs to ₹13.3 Lakhs for experience between 7 years to 12 years. According to our estimates it is 87% more than the average Customer Service Manager Salary in India. Salary estimates are based on 4 latest salaries received from various employees of BT Group India.

How does the salary of a Customer Service Manager at BT Group India compare with the average salary range for this job?

The average salary of a Customer Service Manager at BT Group is 87% more than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Manager at BT Group?

Change Management, Process Excellence, SAP Quality Management, QMS and Lean Six Sigma are some of the popular skills required to work as a Customer Service Manager at BT Group India.

Which similar companies are paying more than BT Group to a Customer Service Manager in India?

Maersk Customer Service Manager Salary - ₹18.8 Lakhs to ₹28.8 Lakhs per year
Ericsson Customer Service Manager Salary - ₹10.3 Lakhs to ₹21.0 Lakhs per year
Infosys Customer Service Manager Salary - ₹5.0 Lakhs to ₹22.0 Lakhs per year
Dell Customer Service Manager Salary - ₹8.5 Lakhs to ₹15.0 Lakhs per year

What is the salary of a Customer Service Manager in companies similar to BT Group in India?

Schneider Electric Customer Service Manager Salary - ₹7.5 Lakhs to ₹12.0 Lakhs per year
Vodafone Idea Customer Service Manager Salary - ₹3.6 Lakhs to ₹14.5 Lakhs per year
Hewlett Packard Enterprise Customer Service Manager Salary - ₹4.6 Lakhs to ₹13.3 Lakhs per year
TCS Customer Service Manager Salary - ₹3.0 Lakhs to ₹13.4 Lakhs per year
Bharti Airtel Customer Service Manager Salary - ₹2.1 Lakhs to ₹11.1 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at BT Group in India?

The estimated take-home salary of a Customer Service Manager at BT Group ranges between ₹78,377 per month to ₹80,414 per month in India. The take-home salary calculation is based on the average BT Group Customer Service Manager salary in India which ranges between ₹9.3 Lakhs to ₹13.3 Lakhs per year for employees with experience between 7 years to 12 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at BT Group?

According to AmbitionBox, 100% of the BT Group Customer Service Managers reported a notice period of 2 Months.This is based on 1 response on AmbitionBox in last 2 years.

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BT Group Customer Service Manager Salaries

BT Group Customer Service Manager salary in India ranges between ₹9.3 Lakhs to ₹13.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 BT Group latest salaries received from various employees of BT Group.