BT Group Customer Service Representative Salaries by 9 Employees (Updated 2025)

2 - 6 years exp.

₹2.6 Lakhs - ₹5.7 Lakhs

Low Confidence

Salary of majority employees

31% more than the average Customer Service Representative Salary in Telecom Companies for 2 - 6 years of experience

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Last Updated: 12 Mar 2025

Companies similar to BT Group for Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
Vodafone Idea Customer Service Representative Salary 0 - 7 years exp. (37 salaries)	₹1 L/yr - ₹5.5 L/yr 24% less
Bharti Airtel Customer Service Representative Salary 1 - 7 years exp. (33 salaries)	₹1.1 L/yr - ₹4.5 L/yr 33% less
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Jio Customer Service Representative Salary 0 - 3 years exp. (25 salaries)	₹1 L/yr - ₹3.6 L/yr 48% less
ACT Fibernet Customer Service Representative Salary 1 - 8 years exp. (13 salaries)	₹1.8 L/yr - ₹4.3 L/yr 24% less
Tata Communications Customer Service Representative Salary 1 - 4 years exp. (6 salaries)	₹2.8 L/yr - ₹5.3 L/yr 11% less
Aircel Customer Service Representative Salary 0 - 7 years exp. (3 salaries)	₹1 L/yr - ₹2.5 L/yr 52% less

Customer Service Representative salary at BT Group ranges between ₹2.6 Lakhs to ₹5.7 Lakhs per year for employees with experience between 2 years to 6 years. Salary estimates are based on 9 latest salaries received from various employees of BT Group.

Experience wise BT Group Customer Service Representative salaries

Last Updated: 12 Mar 2025

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹6.2 L/yr
3 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹6.8 L/yr
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4 years (3 salaries)	₹1.7 L/yr - ₹5.2 L/yr
5 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.2 L/yr
6 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹5.7 L/yr

Similar Designation salaries in BT Group

Customer Service Executive Salary

(53 salaries)

₹2.4 L/yr - ₹7 L/yr

Customer Service Associate Salary

(48 salaries)

₹2.2 L/yr - ₹5 L/yr

Customer Service Manager Salary

(4 salaries)

₹9.25 L/yr - ₹13.3 L/yr

Customer Service Officer Salary

(AmbitionBox Estimate)

₹2 L/yr - ₹2.5 L/yr

Customer Care Executive Salary

(17 salaries)

₹2.45 L/yr - ₹4.6 L/yr

Customer Support Executive Salary

(34 salaries)

₹2.3 L/yr - ₹5.5 L/yr

Customer Support Associate Salary

(8 salaries)

₹1.75 L/yr - ₹4 L/yr

Senior Customer Service Executive Salary

(3 salaries)

₹4 L/yr - ₹5.2 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹0.9 L/yr - ₹1.2 L/yr

Service Engineer Salary

(4 salaries)

₹4.25 L/yr - ₹9.5 L/yr

Salary related reviews for BT Group

5.0

Rated by 1 employees for salary & benefits

Customer Care Executive in New Delhi

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 19 Aug 2023

2.0

for Salary and Benefits

Likes

Work life balance is good. The company provides good amount of leaves where we can manage our work as well as our personal life.

Skill development - Good

+2 more

Dislikes

The only thing is that very less salary no hike if you join BT as experienced also, there is discrimination amongst the employees who work their. This feedback must be taken into consideration. Overall, good company to work with

Salary - Poor

+1 more

Senior Associate in Kolkata

Full Time

Business Repairs. Department

3.0

• posted on 16 Dec 2021

2.0

for Salary and Benefits

Likes

They pay you well and have good incentive plans

Dislikes

Work culture inside the floor is terrible. People shout at each other from across the floor. They need to learn a thing or two from Wipro on being employee centric.

Salary - Poor

+4 more

Customer Service Executive in Gurgaon / Gurugram

EE billing Department

1.0

• posted on 16 Aug 2022

1.0

for Salary and Benefits

Likes

...ot care about other person feelings.. I have to suffer alot during my training.. No salary, nothing, too much stress. No use to work. I quit my job within 2 months

Dislikes

Worst company... No salary, people are very judgemental.

Salary - Bad

+6 more

Process Associate in Gurgaon / Gurugram

Network planning Department

5.0

• posted on 28 Mar 2019

3.0

for Salary and Benefits

Likes

Work environment is really good, very employee centric company. It's been 3 years for me and I still want to continue being here.

Job security - Excellent

+4 more

Dislikes

Salary compensation is very less as compared to other companies and learning is very limited.

Senior Associate in Gurgaon / Gurugram

Customer Success, Service & Operations Department

2.0

• posted on 07 Oct 2017

1.0

for Salary and Benefits

Likes

It is the most terrible company to work with no growth opportunity and people being treated Like robots with not good compensation rewarded..It fools you at the Time of joining..but never fitts in the commitments made by them during joining..politics is the integral part of this company..pathetic management who have a capabilty of taking horrible decisions

Dislikes

Management

Salary - Bad

+6 more

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What people are saying about BT Group

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Got an offer from pwc sdc kolkata for 7 lpa and from Oracle bangalore for 9 lpa. Which one should I go for? Both are giving career level upgrades as well.

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BT Group Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at BT Group ?

The average salary of a Customer Service Representative at BT Group in India typically ranges from ₹2.6 Lakhs to ₹5.7 Lakhs per year, depending on experience (from 2 years to 6 years).

The top 10% of Customer Service Representative at BT Group earn more than ₹5.5 Lakhs per year, and the top 1% earn over ₹5.7 Lakhs per year. Customer Service Representative Salaries at BT Group can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 9 BT Group employees in India.

What is the estimated take home salary of a Customer Service Representative at BT Group in India?

The estimated take-home salary of a Customer Service Representative at BT Group in India typically ranges from ₹30,656 to ₹31,960 per month. This is based on the average salary range of ₹2.6 Lakhs to ₹5.7 Lakhs per year for employees with experience ranging from 2 years to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 9 salaries received from various employees of BT Group. Check how we calculate in-hand salary with our in-hand salary calculator.

What is the salary of a Customer Service Representative in companies similar to BT Group in India?

The salary of a Customer Service Representative at companies similar to BT Group in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tata Communications	₹2.8 Lakhs to ₹5.3 Lakhs per year
ACT Fibernet	₹1.8 Lakhs to ₹4.3 Lakhs per year
Vodafone Idea	₹1.0 Lakhs to ₹5.5 Lakhs per year
Bharti Airtel	₹1.1 Lakhs to ₹4.5 Lakhs per year
Jio	₹1.0 Lakhs to ₹3.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Representative at BT Group in India?

The salary growth for a Customer Service Representative at BT Group depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative can expect the following growth trajectory at BT Group:

Experience	Average Salary Range
2 years	₹2.8 Lakhs to ₹6.2 Lakhs per year
3 years	₹2.5 Lakhs to ₹6.8 Lakhs per year
4 years	₹1.7 Lakhs to ₹5.2 Lakhs per year
5 years	₹4.5 Lakhs to ₹5.2 Lakhs per year

and so on.

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BT Group Customer Service Representative Salaries

BT Group Customer Service Representative salary in India ranges between ₹2.6 Lakhs to ₹5.7 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 BT Group latest salaries received from various employees of BT Group.