BT Business Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram

Likes

BT is a renowned organization but if you are into connections there are few manages and Opps managers working under them is a great toucher, the goona target you for no reason, if they will see a slight fall in your performance, instead for connecting with you discussing with for or understanding you they simply start giving your deducting your insentives and put you on plan also if you they get to know that you are planning to leave the organisation then they are after your life, as my manager didn't give to the approval to get my laptop to exchange during the notice period inspite of know it's not working and asked me to work on the same , tell me it's just a matter of a month try to manage it on your own. This is just one scenario I had to face but there would be many others suffering such kind of humiliation for such a "Great Brand"😅 There is a lot of pressure and no unity in the organisation as there are different teams working on the same process but non of them follows the same method they are always in a mod of comparison with other teams.

Dislikes

No personal growth, no appraisal, lesser Salary hike and no skill development provided.

Likes

Work culture and envious is good here. BT focuses in learning and development. On the job training is never ending. This really help us to groom ourselves and gain knowledge.

Dislikes

Salary and compensation is not upto the mark. IJPs are not to easy to crack if you do not have floor presence. Skills are a necessity but networking with people is must.

Likes

...ronment and culture. Teammates are supportive and the management is transperant. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

Nothing

Likes

...th full job security and good culture. Management is ok. Company policy is good. However salary hikes are not good, no promotion and growth as company has very flat hierarchy.

Dislikes

Salary hikes are very low and no promotion and growth due to very flat hierarchy

Likes

..., I worked there for 3 years- the culture, learning and development is all good. The only drawback the company has is compensation, they don’t give much hike and the last option left is to look for job opportunities outside.