BT Business Gurgaon / Gurugram Service Request Manager Salaries by 10+ Employees (Updated 2025)

2 - 6 years exp.

₹3.2 Lakhs - ₹6.3 Lakhs

Salary of majority employees

14% more than the average Service Request Manager Salary in Hardware & Networking Companies for 2 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Service Request Manager Salary 3 - 6 years exp. (7 salaries)	₹4.8 L/yr - ₹6 L/yr
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Project & Program Management Service Request Manager Salary 5 years exp. (3 salaries)	₹3.6 L/yr - ₹5.3 L/yr

Last Updated: 6 Nov 2023

Companies similar to BT Business for Service Request Manager in Gurgaon / Gurugram

BT Business Service Request Manager Salary

2 - 6 years exp. (16 salaries)

₹3.2 L/yr - ₹6.3 L/yr

Company name	Avg Annual Salary	Open Jobs
BT Group Service Request Manager Salary 2 - 7 years exp. (22 salaries)	₹2.9 L/yr - ₹6 L/yr 2% less

Service Request Manager salary at BT Business ranges between ₹3.2 Lakhs to ₹6.3 Lakhs per year for employees with experience between 2 years to 6 years. Salary estimates are based on 16 latest salaries received from various employees of BT Business.

Experience wise BT Business Service Request Manager salaries in Gurgaon / Gurugram

Last Updated: 6 Nov 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹8.8 L/yr
3 years (3 salaries)	₹3.5 L/yr - ₹6 L/yr
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4 years (5 salaries)	₹4.3 L/yr - ₹6.3 L/yr
5 years (4 salaries)	₹3.6 L/yr - ₹6 L/yr
6 years (AmbitionBox Estimate)	₹4.8 L/yr - ₹5.6 L/yr

Similar Designation salaries in BT Business

Senior Associate Salary

(19 salaries)

₹3.15 L/yr - ₹7.36 L/yr

Operations Manager Salary

(12 salaries)

₹8 L/yr - ₹29.15 L/yr

Process Associate Salary

(9 salaries)

₹2.3 L/yr - ₹4.25 L/yr

Operations Associate Salary

(7 salaries)

₹3.2 L/yr - ₹5.5 L/yr

Technical Support Engineer Salary

(7 salaries)

₹4 L/yr - ₹14.67 L/yr

Top skills at BT Business for Service Request Manager

Target Achievement Management Reporting Failure Analysis Contract Management Customer Experience Customer Service Service Request Management Sales Service Level

Salary related reviews for BT Business

2.2

Rated by 9 employees for salary & benefits

Service Request Manager in Gurgaon / Gurugram

Full Time

Project & Program Management Department

1.0

• posted on 11 May 2022

1.0

for Salary and Benefits

Likes

...get 0% hike..no meaning to clear an IJP..stay on same role..enjoy 5% each year..Some day after 60 years you will reach to good salary which will be good as per today's company standard..means you will be underpaid for life long!!

Dislikes

Sorry don't have good words..! Don't want to use profane language!!

Salary - Bad

+6 more

Customer Service Associate in DLF Cyber City Sector 24 Gurgaon

Full Time

Marketing & Communication Department

5.0

• posted on 05 Jan 2025

5.0

for Salary and Benefits

Likes

Good salary, hybrid module, best part would be night shift allowance.

Salary - Excellent

+3 more

Dislikes

Worked in EE, process is good but as the company has now started hiring people on average salary, the new hire are more into making money and not providing resolutions to the customers, worst part is nobody is bothered to take feedbacks and work on it!!

Work satisfaction - Poor

Quality Analyst in Gurgaon / Gurugram

Full Time

Quality Assurance Department

4.0

• posted on 24 May 2022

4.0

for Salary and Benefits

Likes

Full job security. Work life balance is maintainned. Management is ok to work with but when comes to complains it's about how your manager is.

Salary - Good

+6 more

Dislikes

Compensation and hikes are low. Not enough growth opportunities. It might feel monotonnous sometimes.

Process Associate in Kolkata

Customer Success, Service & Operations Department

1.0

• posted on 01 Apr 2022

3.0

for Salary and Benefits

Likes

It has a good work life balance and the company culture is extremely impressive. They are very employee centric. They always put employee's benefit first while you are associated with the company. They took great precautions owing to Covid. Provided free food to all its employees

Work satisfaction - Good

+2 more

Dislikes

... it will literally mould all policies to extort your full and final settelement. I ended up paying my entire salary and extra cash to get my release letter!! You may not get sick leaves even if doctor's prescription is produced because of "business requirement". The health insurance is absolutely obselete and yet the company chose it to cover its employees!

Process Associate in DLF II Rajarhat Kolkata West Bengal

Customer Success, Service & Operations Department

4.0

• posted on 11 Aug 2020

4.0

for Salary and Benefits

Likes

...ng to maintain Covid-19 precautionary mesarues needed in a BPO or any office . Salary comes even before you expect . That is really fabulous. So far so good . Satisfied .

Salary - Good

+5 more

Dislikes

So far nothing has come as sheer dissatifaction . There are sidesareas where they should be more looking into to make it a perfect workplace or rather job platform .

see more salary related reviews

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What people are saying about BT Business

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thunderingstorm

works at

BT Business

I have couple questions and doubts that I wanted to clarify before joining Genpact

My in-hand as discussed in interview was 30k and I was told that it's only one side cab with no travel allowance and as I'm staying far from the office I will spend at least 4k in travel making my in-hand 26k which is only 4k more than my current jobs pays Do Genpact also have incentives that could cover the travel fare and when doing night shift does they provide both side cab? Please help me here 🙏 anyone

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BT Business Service Request Manager Salary FAQs

What is the salary of Service Request Manager at BT Business Gurgaon / Gurugram?

Service Request Manager salary at BT Business in Gurgaon / Gurugram ranges between ₹3.2 Lakhs to ₹6.3 Lakhs for experience between 2 years to 6 years. According to our estimates it is 14% more than the average Service Request Manager Salary in India. Salary estimates are based on 16 latest salaries received from various employees of BT Business Gurgaon / Gurugram.

How does the salary of a Service Request Manager at BT Business Gurgaon / Gurugram compare with the average salary range for this job?

The average salary of a Service Request Manager at BT Business is 14% more than the average salary of a Service Request Manager in Gurgaon / Gurugram. To know exact salary insights, login to view.

What are the top skills required to work as a Service Request Manager at BT Business?

Target Achievement, Management Reporting, Failure Analysis, Contract Management and Customer Experience are some of the popular skills required to work as a Service Request Manager at BT Business Gurgaon / Gurugram.

What is the salary of a Service Request Manager in companies similar to BT Business in Gurgaon / Gurugram?

BT Group Service Request Manager Salary - ₹2.9 Lakhs to ₹6.0 Lakhs per year

What is the estimated take home salary of a Service Request Manager at BT Business in Gurgaon / Gurugram?

The estimated take-home salary of a Service Request Manager at BT Business ranges between ₹38,523 per month to ₹39,711 per month in Gurgaon / Gurugram. The take-home salary calculation is based on the average BT Business Service Request Manager salary in India which ranges between ₹3.2 Lakhs to ₹6.3 Lakhs per year for employees with experience between 2 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Service Request Manager at BT Business in Gurgaon / Gurugram?

According to AmbitionBox, 83% of the BT Business Service Request Managers in Gurgaon / Gurugram reported a notice period of 2 Months, 17% reported a notice period of 1 Month.This is based on 6 responses on AmbitionBox in last 2 years.

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BT Business Service Request Manager Salaries in Gurgaon / Gurugram

BT Business Service Request Manager salary in Gurgaon / Gurugram ranges between ₹3.2 Lakhs to ₹6.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 16 BT Business latest salaries received from various employees of BT Business.