British Council Customer Service salaries in India

Likes

The work life balance is really amazing. No unnecessary work pressure, no streching of shifts. The management is really co-operative.

Dislikes

The learning aspects and growth opportunities is less. The pay scale and compensation is not up to level

Likes

Job security.

Dislikes

...ed by the Stakeholders and pay lowest salary in market value to their employees. They don't even follow payband salary structure. For example, they do not pay the minimum salary of paybands 4 and 5 to employees and lie about policies all the time. There is no retention policy in place and utter disrespect and politics in Shared services center. They will keep changing your designation but the pay will remain same no matter what.

Likes

British Council is a amazing place to work. I have been working in Ahmedabad as an invigilator from last 12 years. We get so many learning opportunities and everyone is very helpful. I ensure the candidates understood and follow the guidelines of the British Council during the exams.I have learned to deal with candidates and people that has different perspective in life.Personally I can see improvement in my communication skills.I love working here.

Dislikes

As far as job related I think they should raise the salary and give some incentives to the employee.

Likes

You can learn lots of things in British council. The company hasaid a great standard the environment of job is so discipline

Dislikes

The company dont provide salary on time and when u try to talk to there management they didn't responend. This is worst thing I even seen in a company.

Likes

It's culture, endless support from countries (On-shore team), Salary on time

Dislikes

They hired few wrong person in Management, also couple of tenured employee in management are in Politics and that create complete toxic environment in Finance department. Pre-covid, this was the one of the best organisation to work