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3.9

based on 4.3k Reviews

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BigBasket Senior Customer Service Associate salaries in Hyderabad / Secunderabad

Annual salary range
1 - 4 years exp.
₹1.8 Lakh - ₹2.8 Lakhs
Salary of majority employees
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35% less than the average Senior Customer Service Associate Salary in Internet Companies for 1 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Associate Salary
2 - 4 years exp. (6 salaries)
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₹2 L/yr - ₹2.8 L/yr

Administration & Facilities
Senior Customer Service Associate Salary
1 year exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.4 L/yr

Last Updated: 15 Mar 2023

Companies similar to BigBasket for Senior Customer Service Associate in Hyderabad / Secunderabad

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BigBasket Senior Customer Service Associate Salary

1 - 4 years exp. (7 salaries)

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₹1.8 L/yr - ₹2.8 L/yr

vs
Company name Avg Annual Salary Open Jobs
Logo
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₹2.8 L/yr - ₹5.2 L/yr

arrow icon 68% more
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₹1.7 L/yr - ₹3 L/yr

arrow icon 3% less
unlock blur

₹2.3 L/yr - ₹4.7 L/yr

arrow icon 52% more
unlock blur

₹2 L/yr - ₹5 L/yr

arrow icon 67% more
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₹2.3 L/yr - ₹6 L/yr

arrow icon 102% more
Senior Customer Service Associate salary at BigBasket ranges between ₹1.8 Lakh to ₹2.8 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 7 latest salaries received from various employees of BigBasket.

Latest annual salaries shared by BigBasket Senior Customer Service Associate in Hyderabad / Secunderabad

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2 years exp.
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1 year exp.
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4 years exp.
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2 years exp.
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2 years exp.
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3 years exp.

Experience wise BigBasket Senior Customer Service Associate salaries in Hyderabad / Secunderabad

Last Updated: 15 Mar 2023

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹1.8 L/yr - ₹3.4 L/yr
2 years  (3 salaries)

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₹2 L/yr - ₹2.4 L/yr
3 years (AmbitionBox Estimate)

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₹2.2 L/yr - ₹2.8 L/yr
4 years (AmbitionBox Estimate)

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₹0.9 L/yr - ₹2.5 L/yr

Similar Designation salaries in BigBasket

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₹1.7 L/yr - ₹3 L/yr
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₹1.4 L/yr - ₹4 L/yr
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₹1.5 L/yr - ₹3.5 L/yr
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₹1.5 L/yr - ₹4 L/yr
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₹1.6 L/yr - ₹2.55 L/yr
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₹1 L/yr - ₹3 L/yr
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₹1.7 L/yr - ₹3.5 L/yr

Salary related reviews for BigBasket

2.9

Rated by 2 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Jun 2023

4.0
 for  Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

read more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 02 May 2022

1.0
 for  Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 13 Jul 2023

1.0
 for  Salary and Benefits

Likes

On-time Salary will get, without any delay

Dislikes

1. Managers are unprofessionals. 2. Unprofessional working culture 3. Overtime duty more than 14+hr without any benefits. 4. No Proper training 5. Not Organized & No good working structure Everyone coming without any shift time ,doing some work and going late night. 6. No Idea for Ops. 7. No Management Skill. Personal experience: If you want peace, work satisfaction,good salary, appreciation,work-life balance don't work with this company.🙏

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Other Department

5.0
  •  posted on 13 Jan 2022

5.0
 for  Salary and Benefits

Likes

Bigbasket is a largest digital marketing this is helpful is old age people s is order in our home the deleviry boy go the coustamer near home give to a coustmer

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Dislikes

This is simply work and somtime s preshar and best salary give the company mostly is See the experience candidate s is give a prey arty finally this is the Excellent company

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Customer Service Department

4.0
  •  posted on 09 Aug 2022

2.0
 for  Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

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BigBasket Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at BigBasket Hyderabad / Secunderabad?
Senior Customer Service Associate salary at BigBasket in Hyderabad / Secunderabad ranges between ₹1.8 Lakhs to ₹2.8 Lakhs for experience between 1 years to 4 years. According to our estimates it is 35% less than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 7 latest salaries received from various employees of BigBasket Hyderabad / Secunderabad.
How does the salary of a Senior Customer Service Associate at BigBasket Hyderabad / Secunderabad compare with the average salary range for this job?
The average salary of a Senior Customer Service Associate at BigBasket is 35% less than the average salary of a Senior Customer Service Associate in Hyderabad / Secunderabad. To know exact salary insights, login to view.
Which similar companies are paying more than BigBasket to a Senior Customer Service Associate in Hyderabad / Secunderabad?
  • Tech Mahindra Senior Customer Service Associate Salary - ₹2.3 Lakhs to ₹6.0 Lakhs per year
  • Amazon Senior Customer Service Associate Salary - ₹2.8 Lakhs to ₹5.2 Lakhs per year
  • Firstsource Solutions Senior Customer Service Associate Salary - ₹2.0 Lakhs to ₹5.0 Lakhs per year
  • Amazon Development Centre India Senior Customer Service Associate Salary - ₹2.3 Lakhs to ₹4.7 Lakhs per year
What is the salary of a Senior Customer Service Associate in companies similar to BigBasket in Hyderabad / Secunderabad?
  • Reliance Retail Senior Customer Service Associate Salary - ₹1.7 Lakhs to ₹3.0 Lakhs per year
What is the estimated take home salary of a Senior Customer Service Associate at BigBasket in Hyderabad / Secunderabad?
The estimated take-home salary of a Senior Customer Service Associate at BigBasket ranges between ₹15,265 per month to ₹16,855 per month in Hyderabad / Secunderabad. The take-home salary calculation is based on the average BigBasket Senior Customer Service Associate salary in India which ranges between ₹1.8 Lakhs to ₹2.8 Lakhs per year for employees with experience between 1 years to 4 years. Check how did we calculate take home salary?

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BigBasket Senior Customer Service Associate salary in Hyderabad / Secunderabad ranges between ₹1.8 Lakh to ₹2.8 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 7 BigBasket latest salaries received from various employees of BigBasket.